Seeking assignments in Retail Operations / Client Relationships with a growth oriented reputed organization. PROFESSIONAL SYNOPSIS
14 years of experience in Retail & Operations.
Presently working as an Area Manager (Upper North Region) in Skechers South Asia India Pvt. Ltd. CORE COMPETENCIES
Strong Operational Skills, People Management, Driving Sales, Strong relationship Management with investors & Franchisees . ACADEMIC QUALIFICATIONS
BBA in Retail Operation from SMU university. PROFESSIONAL QUALIFICATIONS
Six-month Diploma in Computer Application (Entry Level) SOFTWARE EXPOSURES
Know billing software like Ray mark, Shopper 7, Shopper 9 & LS retail, SAP & REM.
Presently working with Genesis.
MS – Office
Internet Applications.
Overview
1
1
Language
3
3
years of post-secondary education
17
17
years of professional experience
Work History
Area Manager
Skechers South Asia Pvt. Ltd, SKECHERS
CHANDIGARH, CHANDIGARH
01.2014 - Current
Skechers is a multi-billion-dollar global leader in the footwear industry.
For more than two decades, we’ve built our business on a foundation of amazing product.
Our extensive collections of lifestyle and performance footwear span more than 3,000 styles for men, women and children.
Trend-forward, comfortable and innovative, our footwear options meet any need or occasion.
We expand our footprint around the globe through an aggressive and targeted multi-platform approach to marketing that spans all forms of media and is translated into multiple languages Our distribution strategy is just as diverse.
With department, athletic and specialty stores, wholesale to retail, our destinations give shoppers the chance to enter a living fashion catalog and learn about our latest innovations.
It’s all driven by our streamlined operations and expanding business model—designed to efficiently bring the Skechers experience to a greater number of consumer’s year after year.
A public company since 1999, Skechers is on the New York Stock Exchange (NYSE: SKX).
Designation:, Handling Exclusive doors for brand.
Presently Handling 39 doors with the Annual Revenue of 88cr in this there are 31 Partner doors & 8 Coco doors.
Duration: From Jan14 presently working.
Responsibilities include:.
Stock / Inventory Management.
Store Ambience Maintenance.
Sales & operations.
Customer care & Franchisee consulting.
Business development.
Marketing tie ups.
Customer care & Franchisee consulting.
Market Survey & tracking competition data.
Implement all above points strictly and cultivate maximum sales Key Achievement.
Done the Highest Business of 1cr in a single month from ELANTE.
Got the reward of US visit for International conference from company after achieving the Highest business of 44cr.
Done the marketing tie ups for region with the best agencies.
Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Prepared sales presentations for clients showing success and credibility of products.
Led targeted training programs to educate staff on product benefits and service capabilities.
Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Formulated tactics and strategies to target new potential customers within prioritized markets.
Built lasting relationships with clients through outstanding customer service interactions.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
SR. store manager
Future Lifestyle fashions LTD
Chandigarh, UT
03.2013 - 03.2014
The Future Group is responsible for having successfully developed and launched some of the most recognized international brands in INDIA i.e.
Converse, Skechers, Champion, Lee cooper, in 300 exclusive outlets and successfully run their own FMCG chain stores like Big Bazaar and Big retail across the country.
Stock / Inventory Management.
Store Ambience Maintenance.
Staff Motivation.
Customer care.
Reporting.
Implement all above points strictly and cultivate maximum sales.
Taking care of all stores and MBOs in Punjab region.
Taking care of new upcoming projects in region.
Store Manager
SSIPL RETAIL LTD
Chandigarh, UT
04.2004 - 03.2013
Company Profile: The SSIPL Group is responsible for having successfully developed and launched some of the most recognized international brands in INDIA i.e.
NIKE, LEVIS, LOTTO, H2O+, in 150 exclusive outlets and successfully run their own retail chain stores like Shoe-Tree and Value station across the country.
Company is major manufactures in shoe-industry, licensee to manufacturing the shoe for Nike, Lotto, Reebok, Puma, Levis and their home brand Shoetree.
Designation: Retail Store Manager (Nike).
Duration: From April 2004 till March 2013.
Responsibilities include:.
Stock / Inventory Management.
Store Ambience Maintenance.
Staff Motivation.
Customer care.
Reporting.
Implement all above points strictly and cultivate maximum sales.
Merchandising:.
Keep track of mid month ordering and follow up for the same with merchandisers.
Keep track of moving and nonmoving styles.
Take active part for Place Orders as per the Requirement of store, taking various factors into consideration like:.
Past sales trends (qty.
And value wise).
Age contribution of each section towards the total sales.
Styles, colors, fabrics that sold fast.
Understand the size ratio that sell the most and order accordingly.
Giving space to the sections as per their contribution, monitoring them and experiment to better the same.
Oversee other function like Cash, Bank Deposits and Security of the Store.
Keep a close watch on various factors like Footfalls, Conversion rate, Average cash memo size, QPC & sales in comparison to the corresponding year/ month.
Also devise methods to improve upon the same.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Supervised guests at front counter, answering questions regarding products.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Education
BBA - Retail Operations
Sikkim Manipal University
Chandigarh
04.2010 - 05.2013
Skills
Inventory Managementundefined
Interests
Singing, Cooking & Driving
Timeline
Area Manager
Skechers South Asia Pvt. Ltd, SKECHERS
01.2014 - Current
SR. store manager
Future Lifestyle fashions LTD
03.2013 - 03.2014
BBA - Retail Operations
Sikkim Manipal University
04.2010 - 05.2013
Store Manager
SSIPL RETAIL LTD
04.2004 - 03.2013
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Senior Store Manager at Skechers South Asia Pvt LtdSenior Store Manager at Skechers South Asia Pvt Ltd