AMIR KHAN
Sales Head
New Delhi
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 9-years career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
9
9
years of professional experience
1
1
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Sales Head
MindCypress
New Delhi
01.2023 - Current
- Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
- Initiated strategies to set-up businesses that shape and market on emerging industry and market needs.
- Boosted profits through effective supervision of entire sales department.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Drove team of 7 direct reports in new item distribution, merchandising and supply management.
- Solved complex problems to increase sales effectiveness and streamline business direction.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Hired, trained and built high-performing team of sales representatives.
- Exceeded sales goals through effective time management and resource allocations.
Assistant Manager- International Sales
Koenig Solutions
New Delhi
05.2021 - 01.2023
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
- Developed detailed plans based on broad guidance and direction.
Academic Program Advisor
NIIT Ltd.
Gurugram
10.2020 - 05.2021
- Provided support and guidance to students experiencing academic and personal troubles.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Studied and analyzed current topics and delivered effective presentations.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Assisted students in selecting courses to align with interests and abilities.
- Consulted with students to advise on topic selection, appropriateness and academic value.
- Engaging and Nurturing Prospective NIIT Learners: Contacting and following up with potential NIIT learners to promote NIIT's mission of offering career advancement opportunities.
- End-to-End Sales Cycle Ownership: Taking full responsibility for the entire sales process for assigned leads. This encompasses generating interest, conducting product demonstrations, closing sales, and managing post-sales relationships.
- Continuous Communication with Leads: Establishing and maintaining an ongoing communication channel with leads using various mediums, including phone, email, chat, and social media, both before and after the sale.
- Comprehensive Interaction Documentation: Keeping thorough records of all interactions with leads to ensure accurate and detailed tracking.
Sales Manager
MindCypress
New Delhi
10.2016 - 10.2020
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Facilitated business by implementing practical networking techniques.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Communicated product quality and market comparisons by creating sales presentations.
- Implemented systems and procedures to increase sales.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Assistant Manager, Sales
EduPristine
New Delhi
11.2014 - 09.2016
- Achieving Enrolment as well as Revenue targets for the courses assigned.
- To counsel the students and ensure good conversion for courses allocated.
- Follow up on the data provided by the marketing team.
Understand customer requirements and be able to position the right product. - Reporting no of calls per day, conversion, collection made, and updating the CRM.
- Responsible for operational process/coordination of courses assigned.
- Maintain relations with students for references.
Social Media Marketing Executive
EduPristine
New Delhi
01.2014 - 10.2014
- Social Media Marketing: Use of Facebook, LinkedIn, and Twitter (other social media platforms) to promote various products & services.
- Planning and implementing events to enhance awareness and subscriptions.
- Gather data on competitors and analyse their prices, sales, and methods of marketing and distribution.
- Identifying the potential customers over the social media platform by working and evaluating the keywords corresponding to various products.
- Performed SMS marketing.
Developer Programmer
Envisage Infotech Pvt. Ltd.
Hyderabad
08.2009 - 09.2011
- Researched and installed web server and development software.
- Used critical thinking skills, decisive judgment and worked with minimal supervision.
- Followed standard precautions using personal protective equipment.
- Participated in team development of divisional standards for technology use.
Education
Bachelor of Technology - Information Technology
United College of Engineering And Research
Allahabad 08.2005 - 05.2009
Intermediate - Science
S.T.Joseph's School
Shaktinagar 04.2004 - 03.2005
High School - Science
S.T.Joseph's School
Shaktinagar 04.2002 - 04.2003
Skills
Business development and planning
Goals and performance
Sales planning
Market penetration
Sales expertise
Performance monitoring
Operations
International markets familiarity
Contract negotiations
Product and service sales
Sales processes
Strategic account development
Account management
Sales operation
B to B sales
Relationship building
New Business Development
Strategic planning
Solution selling
Empowers high-performing sales teams
Sales presentations
Direct sales
Time management
Certification
SQL, PL/SQL
Timeline
Sales Head
MindCypress
01.2023 - Current
Assistant Manager- International Sales
Koenig Solutions
05.2021 - 01.2023
Academic Program Advisor
NIIT Ltd.
10.2020 - 05.2021
Sales Manager
MindCypress
10.2016 - 10.2020
Assistant Manager, Sales
EduPristine
11.2014 - 09.2016
Social Media Marketing Executive
EduPristine
01.2014 - 10.2014
Developer Programmer
Envisage Infotech Pvt. Ltd.
08.2009 - 09.2011
Bachelor of Technology - Information Technology
United College of Engineering And Research
08.2005 - 05.2009
Intermediate - Science
S.T.Joseph's School
04.2004 - 03.2005
High School - Science
S.T.Joseph's School
04.2002 - 04.2003