Amirtharaj T
Global Client Manager
Chennai
Summary
Seeking opportunities to apply expertise in team management, account stewardship, sales and marketing, strategic planning, and business development. Passionate about contributing to dynamic teams and driving growth initiatives through strategic planning and effective account management.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Global Client Manager
NTT Data
01.2022 - Current
- Responsible for selling the company's products & services and maintaining relationships with existing global account
- Operates on Global landscape and is to hold accountability for performance achievement of account in terms of revenue retention, profitability management, and growth
- Works directly with contacts at variety of levels as well as internal sales teams.
- Owner for maintaining client satisfaction parameters and overall sales numbers, contributing over 50% of region's total business.
- Regular engagement with global account teams at headquarters to enhance local product and service offerings tailored to Cognizant.
- Established trust with clients through consistent follow-up and commitment to understanding their unique business needs
- Conducted in-depth market research to inform business decisions and drive strategic planning for clients
- Achieved revenue targets consistently by identifying upselling opportunities and securing long-term contracts with Cognizant
- Supported sales efforts by creating compelling presentations highlighting unique value proposition offered to potential clients
- Built relationships with customers and community to establish long-term business growth
Senior Manager
Sify Technologies Limited
Chennai
11.2021 - 01.2022
- Responsible for sustaining and growing relationships from large enterprise accounts.
- Driving key transformational initiatives in Infrastructure, Cloud, Telecom and Application Services
- Responsible for Relationship Intelligence, Consulting, and Influence management in Strategic accounts.
- Driving key strategic discussions with CXO's around Next Gen disruptive technologies in areas of Digitalization including Cloud (both private and public),Digital transformation, Automation & SDWAN .
- Evaluated vendor offerings critically to select most appropriate partners for delivering desired results at optimal costs.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Increased customer satisfaction with timely project deliveries and seamless communication.
Manager - Enterprise Business
Bharti Airtel Limited
04.2018 - 11.2021
- Establishing corporate strategies for achievement of target though consultative approach in Enterprise Core and Non core business
- Managing customer centric operations & ensuring customer satisfaction by achieving service quality norms
- Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves
- Maintaining relations with customers to achieve repeat business.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth
Manager - Enterprise Business
Dishnet Wireless Limited
09.2011 - 04.2018
- Performing all tasks related to Sales and marketing in the designated accounts from IT & ITES and BFSI vertical
- Responsible for customer satisfaction and maintaining cordial relationship with them
- Breaking new corporate accounts from competitors
- Managing relationship with existing clients to ensure maximum revenue.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
Business Relationship Manager
Tata Teleservices Ltd.
08.2008 - 09.2011
- Performing all tasks related to Sales and marketing in the designated accounts from Manufacturing and BFSI vertical
- Managing relationship with existing clients to ensure maximum revenue
- Approaching accounts on horizontal and vertical penetration.
- Providing solutions for LAN and WAN connections for key strategic accounts.
- Managed a portfolio of key accounts, ensuring consistent revenue generation and account retention
- Developed customized solutions in response to unique client needs, fostering long-term partnerships
Fixed Line consultant
Airtel Enterprise Services, Bharti Airtel Ltd.
06.2006 - 07.2008
- Performing all tasks related to Sales and marketing in designated accounts of manufacturing vertical
- Streamlining process and coordinating with customer service and operations department
- Handling, managing and executing all tasks related to credit control
- Identifying opportunities for new products, services & applications.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines
Executive-Sales
Reliance Infocomm Ltd.
08.2002 - 06.2006
- Prospecting and developing business in existing and new clients for customized solutions
- Client presentations, proposal discussions and negotiations
- Responsible for creating and sustaining long-term strategic relationship with assigned corporate clients
- Acquiring high revenue yielding customers and retaining them on network.
- Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments
Education
B.Sc. - Statistics
MCC College
Chennai 06.1999 - 06.2002
Skills
Strategy Development
Special projects
Customer Service
Marketing Strategy Development
Account Management
Customer Trend Analysis
Market Trend Analysis
Competitor Analysis
Strategic Planning
Consultative Selling Techniques
Teamwork and Collaboration
Personal Interests
Badminton, Trekking, Passionate Long Distance Running (Marathon runner)
Personal Information
- Date of Birth: 06/06/1981
- Nationality: Indian
- Marital Status: Married
Badminton, Trekking, Passionate Long Distance Running (Marathon runner)
Passionate runner participated in 50+ Half Marathon and 2 Full Marathon
Timeline
Global Client Manager
NTT Data
01.2022 - Current
Senior Manager
Sify Technologies Limited
11.2021 - 01.2022
Manager - Enterprise Business
Bharti Airtel Limited
04.2018 - 11.2021
Manager - Enterprise Business
Dishnet Wireless Limited
09.2011 - 04.2018
Business Relationship Manager
Tata Teleservices Ltd.
08.2008 - 09.2011
Fixed Line consultant
Airtel Enterprise Services, Bharti Airtel Ltd.
06.2006 - 07.2008
Executive-Sales
Reliance Infocomm Ltd.
08.2002 - 06.2006
B.Sc. - Statistics
MCC College
06.1999 - 06.2002