Amiruddin Ansari
New Delhi
Summary
Seasoned Operations, Technical and Quality management professional with comprehensive experience leading teams, optimising processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Eurofins Assurance India Pvt Ltd
Faridabad
02.2025 - Current
- Business Portfolio Leadership: Spearheaded the inspection business portfolio for India and Sri Lanka, effectively managing a team of over 35 quality inspectors and 10+ back-office staff.
- Operational Strategy Development: Led the development and implementation of comprehensive operational strategies to optimise efficiency, productivity, and overall performance.
- Automated Ticketing System Implementation: Successfully introduced an automated ticketing system for streamlined handling of client queries and escalations, ensuring timely and effective resolutions, and improving client satisfaction.
- P&L Management and Global Reporting: Accountable for the preparation and maintenance of monthly Profit & Loss (P&L) statements, providing accurate and timely financial reports to global teams.
- Performance Management and Development: Conducted regular performance reviews for employees, identifying areas for improvement, tracking individual Key Performance Indicators (KPIs) and Key Result Areas (KRAS) to drive professional growth.
- Compliance and Integrity Assurance: Ensured stringent compliance and ethical integrity through regular factory visits and the training of integrity officers to proactively identify and address potential integrity concerns.
- Customer Escalation and Claim Management: Effectively managed customer escalations and claims through in-depth root cause analysis, developing and implementing comprehensive Corrective Action Plans (CAPs).
- Training and Development Initiatives: Organised and delivered regular training sessions, including e-learning and classroom modules, focusing on new products, cross-training, claims management, and relevant case studies to enhance team knowledge and skills.
- Efficiency and Process Improvement: Proactively identified and implemented new procedures and systems to significantly improve operational efficiency across the organization.
- Cost Optimisation: Identified and successfully implemented strategic cost-saving measures, resulting in a substantial 25% reduction in overall operational costs.
- Client Onboarding and Relationship Management: Developed Standard Operating Procedures (SOPs) and presentations (PPTS) for the seamless onboarding of new clients into the system, fostering strong relationships through face-to-face meetings with both new and existing stakeholders.
- Talent Acquisition and Development: Led the recruitment and comprehensive training of new employees to effectively meet job requirements and contribute to the team's success.
- Business Performance Analysis and Forecasting: Analysed key business performance data and developed accurate business result forecasts for presentation to upper management, supporting strategic decision-making.
Technical Manager
Eurofins Assurance India Pvt Ltd
08.2023 - 02.2025
- Technical Leadership: Provided expert technical guidance and leadership to inspection teams, ensuring a thorough understanding and accurate application of inspection methodologies and technical standards.
- Quality Assurance Implementation: Developed and maintained robust quality assurance processes to guarantee the reliability, accuracy, and integrity of all inspection results.
- Technical Issue Resolution: Effectively addressed and resolved complex technical issues and challenges encountered during inspection processes, ensuring minimal disruption.
- Training and Development: Identified technical training needs and spearheaded the development and delivery of comprehensive training programs for inspectors, keeping them abreast of industry standards and best practices.
- Client Technical Liaison: Served as the primary technical point of contact for clients, expertly addressing their technical inquiries, clarifying inspection findings, and proactively resolving concerns.
- Continuous Improvement (CIP): Championed and implemented Continuous Improvement Processes (CIP) across all Quality Control functions, identifying and driving enhancements in inspection methodologies and techniques.
- Report Review Supervision: Supervised report reviewers to optimise accuracy and ensure the timely delivery of high-quality inspection reports to clients.
- Corrective and Preventive Action (CAPA): Led thorough investigations into customer complaints and alerts, developing and implementing effective Corrective and Preventive Action (CAPA) measures.
- ISO Compliance and Maintenance: Actively supported and maintained compliance with relevant ISO standards, ensuring adherence to quality management system requirements.
Assistant Manager Quality
Royal Enfield
09.2022 - 06.2023
- Supplier Quality Audits: Conducted comprehensive technical audits of potential new factories to evaluate their capabilities and capacities, informing their inclusion in the Supplier Matrix.
- Vendor Quality Management: Maintained consistent follow-up with vendors to ensure strict adherence to all quality standards and proactively managed Testing & Analysis (T&A) timelines to guarantee on-time deliveries, including during critical development phases.
- Testing Guidance and Oversight: Educated and guided internal teams on specific testing requirements, meticulously reviewed laboratory testing specimens, and implemented necessary corrective actions based on failed reports.
- Proactive Quality Issue Resolution: Identified and addressed potential quality problems at early stages, efficiently resolved quality issues within assembly lines, and effectively motivated teams to elevate overall quality standards.
- Product Quality and Customer Satisfaction: Directly contributed to maintaining and enhancing product quality and ultimately improving customer satisfaction through rigorous quality management practices.
QA Executive
Aditya Birla Fashion & Retail Ltd
03.2022 - 09.2022
- Pre-Production Coordination: Facilitated and coordinated pre-production meetings involving merchants, Quality Assurance, and suppliers to ensure seamless order processing and thorough review of critical product parameters.
- Vendor Quality Liaison: Maintained consistent and proactive communication with vendors to ensure strict adherence to established quality standards and diligently monitored Time and Action (T&A) plans to guarantee timely deliveries.
- Proactive Issue Identification and Resolution: Demonstrated a proactive approach to identifying and resolving potential quality issues at early production stages, effectively addressing quality-related concerns within assembly lines and motivating teams to elevate quality standards.
- Multi-Stage Production Inspections: Conducted rigorous quality inspections at each critical stage of production to proactively identify and mitigate potential failures before the final production phase.
- Product Quality and Standards Adherence: Played a key role in ensuring consistent product quality and strict adherence to relevant industry standards throughout the production lifecycle.
Quality Inspector
QIMA Ltd
12.2019 - 03.2022
- Impartial Quality Verification: Served as an objective intermediary between production sources and clients, rigorously ensuring adherence to established quality criteria and client specifications.
- Client Requirement Adherence: Meticulously followed client instructions, studied purchase orders (POs), work instructions, mandatory tests, and specifications to gain a comprehensive understanding of product and service requirements.
- Diverse Product Inspection Expertise: Conducted thorough quality inspections across a wide range of product categories, including garments, accessories, footwear, home furnishings, home decor, kitchen tools, stationery, toys, furniture, and other hard goods.
- Compliance and Presentation Assessment: Critically inspected manufactured products to verify strict compliance with both presentation guidelines and defined quality standards.
- Detailed Reporting and Documentation: Accurately documented all inspection findings through the creation of comprehensive reports and meticulous maintenance of performance records.
- Client Standard Enforcement: Played a key role in upholding client-specific quality standards throughout the inspection process, ensuring product integrity and client satisfaction.
Quality Manager
Arvind Mills Ltd
06.2017 - 12.2019
- Quality Standards Management: Played a pivotal role in establishing and maintaining product quality and ensuring strict adherence to both client-specific and industry standards.
- Quality Personnel Training: Developed and delivered comprehensive training programs for newly hired quality personnel on company quality policies and the effective utilisation of quality control tools.
- Pre-Production Oversight: Oversaw critical pre-production activities, including thorough risk analysis, size set verification, Pre-Production Meeting (PPM) management, trial cut evaluations, and first output assessments.
- Standard Operating Procedure (SOP) Development: Developed and implemented Standard Operating Procedures (SOPS) for production and preparatory processes to ensure consistent "Right First Time Quality" outcomes.
- Inline and Finishing Quality Assurance: Ensured stringent quality control during the inline and finishing stages of production and effectively coordinated third-party and buyer quality audits.
- Performance Analysis and Improvement: Conducted in-depth daily analysis of Line Defects per Hundred Units (DHU%) and Rejection %, established challenging yet achievable weekly quality goals, performed thorough Root Cause Analysis, and implemented effective Corrective and Preventive Action (CAPA) plans to meet factory targets consistently.
Quality Control Supervisor
Pratibha Syntex Ltd.
04.2014 - 05.2017
- Production Line Setup and Quality Adherence: Established production line setups to ensure strict adherence to quality standards and consistently achieved quality norms defined by the buyer.
- Defect Reduction and Process Improvement: Significantly reduced Line Defects per Hundred Units (DHU) and overall rejections through rigorous root cause analysis and the implementation of effective corrective and preventive action (CAPA) plans.
- Client Standard Maintenance: Played a key role in maintaining product quality and ensuring adherence to client-specific quality standards throughout the production process..
Education
Bachelor of Science - Physics
A S College Bikramganj
Patna03-2015
Higher Secondary - Intermediate of Science
A S College
Patna03-2012
Skills
- Excellent Communication
- Adaptability
- Quick Decision Making
- Active Listening
- Data Analysis
- Emotional Intelligence
- Change Management
- Project Management
- Continuous Improvement
- Calm Under Pressure
- Cost Reduction
- Task Delegation
- Cost Control
- Strategic Planning
- Quality Control Techniques
- Quality Standards & Regulations
- Adaptability & Resilience
- ISO 9001 - Total Quality Management
- Technical Auditing
- Garment Fit Evaluation
- Pattern Evaluation
- Garment Construction
- Problem Solving & Root Cause Analysis
- Supplier Management
- Quality Assurance
- AQL & Sampling
- 3rd Party Inspection
- Leadership
- Communications
- Decision Making
- MS Office Suite
Products Handled
- Garments & Accessories
- Home Furnishing
- Footwear
- Home Decor
- Kitchen tools
- Stationary
- Toys
- Furniture
Clients Handled
- Zara, Nike, Adidas, H&M, Bershka, Okaidi, Promod, Boboli, Harry Hall, Qin-sky, Costco, CTC, Guess, Louis Vuitton, Aldi, El Corte Ingles, U. S. Polo, Levi's, Ralph Lauren, VanHeusen, C&A, Big W Woolworth, Walmart, Oved, 5 Star, Splash, GAP, MGB, Etc.
Accomplishments
Consistently won 'Best Business Unit' for two years, beating more than five other units in India
Certification
Completed Lead Auditor certification in ISO 9001:2015 (IRCA accredited, Intertek).
Generate Audio Overview
Timeline
Operations Manager
Eurofins Assurance India Pvt Ltd
02.2025 - Current
Technical Manager
Eurofins Assurance India Pvt Ltd
08.2023 - 02.2025
Assistant Manager Quality
Royal Enfield
09.2022 - 06.2023
QA Executive
Aditya Birla Fashion & Retail Ltd
03.2022 - 09.2022
Quality Inspector
QIMA Ltd
12.2019 - 03.2022
Quality Manager
Arvind Mills Ltd
06.2017 - 12.2019
Quality Control Supervisor
Pratibha Syntex Ltd.
04.2014 - 05.2017
Bachelor of Science - Physics
A S College Bikramganj
Higher Secondary - Intermediate of Science
A S College
Similar Profiles
Akshay VadeAkshay Vade
Senior Auditor-Technical & Environment at Eurofins Assurance India Private LimitedSenior Auditor-Technical & Environment at Eurofins Assurance India Private Limited
Sathishkumar VSathishkumar V
Quality Inspector at Eurofins Assurance India Private LimitedQuality Inspector at Eurofins Assurance India Private Limited
Sachin SinghSachin Singh
Product Manager | Product Owner | Business Analyst at Eurofins IT Solutions India Pvt. LtdProduct Manager | Product Owner | Business Analyst at Eurofins IT Solutions India Pvt. Ltd
Ankit TanejaAnkit Taneja
Founder at Uphaar - Roohani EnterprisesFounder at Uphaar - Roohani Enterprises
Ajit SinghAjit Singh
Financial Modeling Student(Internship) at InvactFinancial Modeling Student(Internship) at Invact