Amiruddin Shaikh
Ahmedabad
Summary
Dynamic professional with extensive experience at Analytix Business Solutions, excelling in project transition management and team leadership. Proven track record in enhancing performance metrics and implementing process improvements. Skilled in client onboarding and conflict resolution, fostering collaboration and driving operational excellence. Adept at developing Standard Operating Procedures to ensure compliance and efficiency.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Analytix Business Solutions
01.2025 - Current
- Led Accounts Receivable team to achieve operational excellence and enhance performance metrics.
- Ensured timely, accurate delivery of client deliverables to maintain high satisfaction levels.
- Fostered strong communication with clients and senior management to align goals and priorities.
- Monitored team performance, consistently meeting quality and productivity standards.
- Identified training needs and coordinated skill development programs for team members.
- Coordinated team meetings to discuss project updates and resource allocation.
- Analyzed client data to provide insights for decision-making processes.
- Implemented process improvements to enhance workflow efficiency and collaboration.
- Resolved conflicts between team members in an effective manner.
Senior Team Lead
Analytix Business Solutions
01.2024 - 12.2024
- Led transition team to successfully onboard new client processes and implement effective changes.
- Implemented process improvements to streamline operations and reduce redundancies.
- Facilitated team meetings to discuss project updates and address challenges.
- Developed training programs to enhance team performance and knowledge sharing.
- Analyzed workflow processes to identify areas for improvement and innovation.
- Collaborated with clients to identify requirements and design streamlined workflows.
- Drafted and finalized Standard Operating Procedures (SOPs) to maintain compliance and accuracy.
- Ensured high-quality standards and productivity throughout transition phases.
- Delivered structured training to operations team for effective knowledge transfer.
Team Co-Ordinator
Analytix Business Solution Pvt. Ltd.
01.2022 - 12.2023
- Collaborated with management team to achieve organizational and departmental objectives.
- Resolved operational issues to maintain efficient office functionality.
- Provided instructions to team members regarding job responsibilities.
- Monitored team performance to align with program standards.
- Compiled routine reports on program operations for management and clients.
- Reviewed and approved time sheets, escalating discrepancies in Insight Planner.
- Assessed individual and group training needs to enhance team skills.
- Planned events by managing logistics and establishing themes.
Team Coach
Analytix Business Solution Pvt. Ltd.
07.2017 - 12.2021
- Email communication with clients and management.
- Providing training for new updates, process changes and process steps modifications to the team.
- Process Query Solving.
- Coaching Team Members, providing feedback, and monitoring improvement.
- Initially learning the new task, then starting delegation process, and finally monitoring it.
- Generating reports like - weekly, monthly and yearly as per the client requirements.
- Having one-on-one meeting with team members.
- Design SOPs and Flow charts as well as maintaining and updating them as needed.
- Providing technical training to team members.
- Providing training to new hires.
Sr. Client Service Executive
Analytix Business Solution Pvt. Ltd.
01.2016 - 06.2017
- Obtaining referrals and pre-authorizations as required for procedures.
- Checking eligibility and benefits verification.
- Reviewing patient bills for accuracy and competences, and obtaining any missing information.
- Preparing, reviewing, and transmitting claims using billing software.
- Checking each insurance payment for accuracy and compliance with contract discount.
- Calling insurance companies regarding Eligibility / Benefits / Authorization / Denials.
- Request Rx or clinical documents to doctors office and taking follow up on same through faxes.
Client Service Executive
Analytix Business Solution Pvt. Ltd.
01.2015 - 12.2016
- Medical Record/Clinical documents processing in EHR software.
- Patient Demographic Entry in HME / DME Software.
- Obtaining insurance eligibility and benefits for specific HCPCS/CPT codes.
- Verifying necessary clinical documents for claim submit.
- Obtaining authorization through portals and requesting through faxes.
- Claim submission electronically via the practice management system.
Computer & MIS Executive
SFS Business Solutions
01.2012 - 12.2014
- Managed customer data entry within ERP systems, achieving high accuracy rates.
- Prepared and analyzed performance and sales reports on daily, weekly, and monthly basis.
- Supported decision-making processes through precise data reporting and quality assurance.
- Maintained comprehensive documentation for processes, procedures, and system configurations.
- Developed management information system reports to monitor customer service performance.
Assistant Computer Operator
Shreenathji Sales (Pepsi & Amul Distributor)
05.2009 - 02.2011
- Recorded daily sales and purchase transactions into ERP software.
- Generated invoices and managed billing processes.
- Maintained accurate daily, weekly, and monthly sales reports for management review.
- Operated computer systems for inventory management and order processing.
- Monitored data entry accuracy and maintained product records efficiently.
- Coordinated shipments and deliveries for Pepsi and Amul products daily.
Education
Bachelor of Commerce -
Gujarat University
Ahmedabad01.2009
HSC -
G.H.S.E.B
Ahmedabad01.2006
SSC -
G.H.S.E.B
Ahmedabad01.2004
Skills
- Insurance calling and patient registration
- Referral and medical record management
- Eligibility and benefits verification
- Authorization submission
- Charge and payment posting
- Rx requests and follow-ups
- Claim submission and scrubbing
- Billing report generation
- Project transition management
- Teamwork and collaboration
- Adaptability and flexibility
- Performance monitoring and evaluation
- Client onboarding processes
- Standard operating procedures development
- Knowledge sharing initiatives
- Team building activities
- Conflict resolution strategies
- Leadership skills
- Problem-solving techniques
- Active listening abilities
- Decision-making processes
- Workflow management systems
- Database management expertise
- Accounts receivable management
- Process improvement methodologies
Disclaimer
I, the undersigned, certify that to the best of my knowledge and belief, these data correctly describe my qualifications, my experience, and myself.
Timeline
Assistant Manager
Analytix Business Solutions
01.2025 - Current
Senior Team Lead
Analytix Business Solutions
01.2024 - 12.2024
Team Co-Ordinator
Analytix Business Solution Pvt. Ltd.
01.2022 - 12.2023
Team Coach
Analytix Business Solution Pvt. Ltd.
07.2017 - 12.2021
Sr. Client Service Executive
Analytix Business Solution Pvt. Ltd.
01.2016 - 06.2017
Client Service Executive
Analytix Business Solution Pvt. Ltd.
01.2015 - 12.2016
Computer & MIS Executive
SFS Business Solutions
01.2012 - 12.2014
Assistant Computer Operator
Shreenathji Sales (Pepsi & Amul Distributor)
05.2009 - 02.2011
Bachelor of Commerce -
Gujarat University
HSC -
G.H.S.E.B
SSC -
G.H.S.E.B
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