AMIT
NEW DELHI
Summary
Results-driven retail sales officer with proven expertise in customer service, point-of-sale operations, and inventory management. Adept at visual merchandising and team collaboration, ensuring customer satisfaction and operational efficiency. Dedicated retail sales officer with expertise in customer service, point-of-sale operations, and inventory management. Known for fostering strong customer relationships and effectively resolving complaints to enhance satisfaction.
Overview
2027
2027
years of professional experience
Work History
Floating Cashier
Tanishq
delhi
2025 - Current
Retail Sales Officer
Titan company Limited
New Delhi
04.2015 - Current
- Assisted customers with product selections and inquiries daily.
- Maintained organized displays and ensured product availability on shelves.
- Developed strong relationships with regular customers through excellent service.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to execute promotional displays effectively.
- Provided feedback on customer preferences to improve inventory choices.
- Trained new associates on company policies and customer service techniques.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Associate of Arts -
Senior Secencdery School
Jahangir Puri D Block 04-2008
Skills
- Customer service
- Point-of-sale operation
- Inventory management
- Sales strategy
- Visual merchandising
- Customer relationship management
- Problem solving
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Retail Sales Officer
Titan company Limited
04.2015 - Current
Floating Cashier
Tanishq
2025 - Current
Associate of Arts -
Senior Secencdery School