Performance-driven Vice President with 19 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
Work History
Vice President
Barclays Global Service Centre Pvt Ltd
Pune
08.2022 - Current
Successfully reduced aged risk breaks by revising team strategies and ensuring timely escalation of issues.
Identified and implemented multiple process improvement opportunities, leading several projects aimed at enhancing operational efficiency through automation.
Leading a trade services initiative to eliminate manual touchpoints by collaborating with IT support teams to implement real-time processing solutions, including front-end fixes and batch feed enhancements.
Ensure timely completion of Risk Control Self-Assessments (RCSA) and Reconciliation Logic Reviews, actively participating to ensure all compliance and control requirements are met.
Proposed the migration of manual Excel-based reporting to the Alteryx platform to streamline workflows and minimize manual intervention.
Played a key role in the successful onboarding of the new MBS Trade Assignment Platform at Barclays.
Consistently contributed to organizational goals, delivering results aligned with strategic objectives.
Achieved a capacity creation through continuous process optimization and efficiency improvements.
Overseeing CCP and other external reconciliations to ensure accuracy and completeness. Ensuring adherence to Service Level Agreements (SLAs) with minimal breaches and timely issue resolution.
Managing escalation processes effectively to clear outstanding breaks and maintain a clean weekly MIS.
Preparing presentation decks for weekly Risk & Control meetings, highlighting key metrics, risk items, and remediation efforts.
Second Vice President - Section Manager
Northern Operating Services Pvt Ltd.
05.2019 - 08.2022
Leading Trade Capture, Cash & Settlement, and Exception Resolution teams with a focus on efficiency, accuracy, and timely issue resolution.
Managing operations for the North America region, overseeing a team of 33 partners.
Executed location strategy planning to establish operational resiliency between Pune and Bangalore—covering EMEA and APAC regions in 2019–20 and extending to North America in mid-2020.
Successfully managed multiple client and Investment Manager onboarding, ensuring seamless transitions and stakeholder alignment.
Onboarded the CFD product onto the OTC platform, facilitating effective communication and coordination among internal and external stakeholders.
Formed a pre-market query management team to improve response times and increase operational efficiency.
Implemented new controls and enhanced existing ones to reduce aging breaks, ensuring timely resolution before exceeding 10 business days.
Collaborated closely with the Controls team to ensure all operational and regulatory controls are reviewed, implemented, and adhered to.
Maintained compliance with CASS regulations and REM standards in the cash and settlement processes.
Fostered team engagement and one-on-one connects to ensure high morale and continuous feedback.
Conducted regular bi-weekly/monthly meetings with internal stakeholders and Client Services teams to maintain alignment and ensure transparent communication.
Team Manager
Cognizant Technologies Solution India Pvt. Ltd
12.2016 - 03.2019
Leading a team of 15 professionals across six diverse processes, ensuring smooth day-to-day operations and strategic alignment.
Managing daily risk and delivering T+0 P&L reporting to the trading desk, with a strong focus on accuracy and timeliness.
Handling Credit Derivatives products, with responsibilities including trade support, daily P&L validation, corporate actions, and resolution of external broker and client queries.
Driving process re-engineering initiatives in collaboration with Robotics and Process Excellence (PEx) teams to enhance operational efficiency and automation.
Actively working to retain talent, ensuring zero attrition by fostering a supportive and engaging work environment.
Monitoring daily SLAs to ensure full compliance and proactively addressing any potential breaches.
Maintaining strong client relationships through regular fortnightly and monthly calls with UBS stakeholders, providing updates and addressing concerns.
Conducting monthly one-on-one discussions and team meetings to encourage open communication, resolve issues, and promote team engagement.
Associate (Team Manager)
Deutsche Bank Operations International & Global Services
07.2006 - 12.2016
Worked in the Global Markets Equity (GME) Cash Equity Middle Office, handling Contract Matching and Trade Support activities.
Independently transitioned a part of Program Trading (PT) support from London to Pune, ensuring seamless knowledge transfer and minimal disruption.
Managed risk for the GME trading desks, responded to internal and external queries, and diligently monitored tasks related to Contract Matching and control reporting.
Executed trade bookings and amendments in front-office systems, covering all vanilla equity stock trades with both internal and external counterparties.
Supported Global Markets Cash Equities and Program Trading Sales & Trading desks, ensuring accurate trade capture and issue resolution.
Focused on critical daily trading and risk issues, including P&L validation on trading books, corporate actions, and broker/client query resolution.
Provided global support to traders and internal teams, especially those requiring expertise in trading and settlement across CEEMEA markets.
Kept up-to-date with market developments and regulatory changes impacting trading and settlement processes.
Led initiatives to improve and re-engineer existing processes, driving cost reduction and operational efficiency.
Initiated onboarding processes for new clients and brokers, ensuring timely setup and integration.
Education
B.Com - Banking & Insurance
S.I.E.S College of Commerce & Economics
Certificate in International Business Practice - undefined
Mountbatten Internship Program
01.2007 - 01.2008
Post Graduate Program - Management Studies
Welingkars Institute of Management
01.2011 - 01.2013
Skills
Proficient in MS Office Products (Excel, Word, PowerPoint)
Interests
Playing Cricket
Travel
Timeline
Vice President
Barclays Global Service Centre Pvt Ltd
08.2022 - Current
Second Vice President - Section Manager
Northern Operating Services Pvt Ltd.
05.2019 - 08.2022
Team Manager
Cognizant Technologies Solution India Pvt. Ltd
12.2016 - 03.2019
Post Graduate Program - Management Studies
Welingkars Institute of Management
01.2011 - 01.2013
Certificate in International Business Practice - undefined
Mountbatten Internship Program
01.2007 - 01.2008
Associate (Team Manager)
Deutsche Bank Operations International & Global Services
Tech. Delivery Manager – Vice President at Barclays Global Service Centre Pvt. Ltd.Tech. Delivery Manager – Vice President at Barclays Global Service Centre Pvt. Ltd.