Summary
Overview
Work History
Education
Skills
Certification
Core Competency
Education Summary
Timeline
SoftwareEngineer
Amit Anand

Amit Anand

Technical Architect
Noida

Summary

  • An experienced DevOps Professional coming from SysOps and Java Development background and looking for Technical Architect/ Techno-Functional Manager / Thought Leadership roles.
  • Innovative Technical Architect with proven success in software project consultancy and solutions implementation. Multi-talented systems architect with knowledge and determination to deliver actionable and effective business solutions. Thrives in deadline-driven environments with focus on quality and accuracy.

Overview

24
24
years of professional experience
2
2
Certifications

Work History

Sr Technical Architect

DMI
09.2022 - Current
  • Managed Operation team using SAP CCV2 environment, SAP Commerce Cloud (CCv2) is hosted in public cloud (Microsoft Azure) and uses Kubernetes for automating application deployment and scaling management.
  • Developed & lead Cross-functional teams with diverse technical backgrounds
  • Business & Technical
  • Adept at Crisis Management, Problem Solving, Prioritization with strong customer focus
  • Various Integrations: Mirakl /Vertex /Eniteo / Sengrid /Zendesk/Chat bots/ Braintree /Marketo
  • Collaborate with cross-functional teams such as DEV/QA/Business/L1 Support/Security/Network Team and Managed and led the delivery of complex software solutions
  • Tools stack: Kibana/Pingdom/Dynatrace/Azure/AWS/Cloudflare/Radware/Jenkins/Bitbucket/Jira/Confluence,Testrail
  • Oversee product lifecycle management, ensuring optimal software solutions are delivered to clients
  • Managed team of employees, overseeing hiring, training and professional growth of employees
  • Contributed to automation of some critical engineering processes by performing research and development to build IT automation tools and Delivery pipeline in cloud environment
  • Core member in peer reviews and blameless postmortems
  • Acumen to drive process improvements with revenue growth
  • Worked on Terraform scripts to automate the provisioning of AWS EC2 instances, VPC, and security groups, reducing deployment time by 60%.
  • Collaborated with clients to determine project specifications and scope.
  • Developed network and system architecture according to business needs.
  • Set up secure databases and networks.
  • mproved business productivity for clients by 40% by re-engineering and designing infrastructures.
  • Reviewed clients' overall app and infrastructure estate, business priorities and success criteria to design transformation plans.
  • Applied hardware engineering and software design theories to develop appropriate interfaces.
  • Performed quality code review and removed technical debt and security vulnerabilities.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Managed use of various types of databases and configured, installed and upgraded new ones.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Provided technical leadership to team members during system design.
  • Designed and implemented system security and data assurance.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Managed and monitored installed systems for highest level of availability.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Provided current best practices and third-party solution alternatives when necessary for functional design documentation.

Sr Technical Architect

HCL Technologies
11.2016 - 09.2022
  • As a part of the HCL COE team which is a centralized technical expert team to support multiple projects / RFPs / Consultancy / Architecting / Implementation / R&D solution development
  • Performed HA and DR solution for business application
  • Developed and implemented Software Release Management strategies for various applications according to the agile process
  • Followed agile methodology, interacted with the client, provide/take feedback on the features, suggest/implement optimal solutions and tailored application to customer needs
  • Managed Atlassian DevOps SME role at CISCO and ITER
  • Used JIRA Service Desk and confluence at full limit
  • Migration of Data from Rally to JIRA and JIRA Align
  • Managed JIRA support delivery of the biggest automobile client (VOLVO CARS) in Sweden with user load of around 40 thousand users having different companion application like Confluence with over 5 thousand users and managing tickets flow with Service Now as another channel of communication
  • Confluence is a Knowledge sharing and collaboration tool used by P&Q team
  • Implemented CoP (Community of practice) for JIRA and Confluence
  • Upgradation, Migration and Fine tuning of Jira/Confluence instance
  • Used TestRail tool and zephyr as test management tool for creating test scenario and maintain robust test suits
  • Responsible for Capex and Opex handling, working towards cost optimisation and reduction of cloud billable
  • Managed VCS servers like Collabnet SVN, GITSwarm, GitLab,VSS and used Aha SAAS as Product Management Tool
  • Develop and maintain an efficient and flexible automated deployment framework that ensures repeatable and reliable deployment of releases into multiple environments
  • Gitlab Server migration on AWS hosted environment via Python scripting
  • Design, develop and maintain DevOps toolchain to support the needs of the team
  • Managed Code Review tools such as Gerrit and Reviewboard, Crucible
  • Migration of Code from SVN to GIT
  • Implemented ELK Stack to an existing appliance framework for real time log
  • Implemented DevOps pipeline for automated processes by Integrating Gitlab CI with other tools such as SonarQube and nexus Server
  • Worked with DevSecOps ecosystem OWASP ZAP, Iron WASP, black duck code scanned, HCL AppScan
  • Knowledge of CM tools such as Chef, Ansible and Terraform for infrastructures as codes
  • Sound understanding of web technologies and VMware or ESx Servers
  • Aware with cloud compute services like IAAS, PAAS, SAAS
  • Hands on experience of cloud platforms like Azure and its services such as creating Virtual Machines, Virtual Networks, Storage, Load Balancing, Autoscaling deployments, DNS, Monitoring and Alerts SCM consultant with responsibilities to provide solutions related to repository management, branching and merging issues, build related implementation problems etc
  • Knowledge of major cloud service providers, like AWS, Azure, GCP etc
  • Knowledge in creating and launching EC2 instances using AMI's of Linux, Ubuntu and other AWSservices like VPC, S3, ELB, ASG, EBS, IAM, CloudFormation, Route 53, CloudWatch for monitoring the AWS infrastructure
  • Selecting appropriate Cloud services to design and deploy an application based on given requirements
  • Migrating complex, multi-tier applications on Cloud Platforms
  • Designing and deploying enterprise-wide scalable operations on Cloud Platforms
  • Implementing cost-control strategies
  • Knowledge in writing YAML code for creation and deployment of container/pods through Kubernetes.
  • Collaborated with clients to determine project specifications and scope.

Manager-SCM

Agilis International, Inc. (Rebranded To Precisely)
03.2010 - 11.2016
  • Training team member and development teams on usage and best practices of SCM tools like SVN
  • Created and configured new JIRA projects and worked with departments to maintain existing JIRA projects
  • Investigated various products from Atlassian and Responsible for issue migration from external issue tracking tools to Jira such as Rally to JIRA Migration
  • Worked on cloud computing infrastructure VMware or OpenStack
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed Framework of CICD tools: Jenkins, Teamcity, Bamboo, Hudson, CruiseControl, Chef, Puppet & Developed and implemented Software Release Management strategies for various applications according to the agile process
  • Experience in using CI/CD tools like Jenkins, Bamboo and even on platforms like Bitbucket, Github and Gitlab
  • Help to setup automation in CI&CD framework for entire business verticals
  • SVN Mirroring between two geographical locations
  • Migration of Source Code from VSS to SVN and managing structure in such a way that product level changes are automatically publish to clients
  • Helping team in Release Activity (Code Compilation, Code Freeze, Branching, Tagging and Release of Build) and maintaining full compliance throughout a release
  • Generating SCM and Baseline Reports for audit
  • Experience in managing Black Duck tool for source code compliance
  • Maintain precise build records and share with clients and internal higher management and PMO's
  • Administered Amazon EC2 instances for various line of business and Managed S3 Buckets, adding lifecycle policies.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Supervised staff members tasked with handling materials management, planning, purchasing, and customer service duties
  • Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Implemented inventory-management strategies to maximize availability and decrease waste.
  • Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Launched quality assurance practices for each phase of development
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

A.M-Configuration

Eperium Business Solution Pvt. Ltd (Rebranded To Wunderman Thompson)
09.2005 - 04.2010
  • Managed CVS and Subversion (SVN) as source control tools as well as Jira, Trac and mantis as bug tracking tools for various customers
  • Performed daily backup and monitoring along with weekly restoration drills
  • Integrated Trac, Xwiki and SVN together for client and migrated the existing CVS system to SVN
  • Involved in development and implementation of JIRA from source code with customization
  • Involved in building, installing and configuring JIRA in development and production environment
  • Acted as a Release Manager and deployment engineer as an additional automating build using Ant scripting
  • Setting up Build environment in Windows and Linux Environment
  • Communicating the build breaks to the developers on time and providing workarounds in order to move on the build cycle time frame
  • Carried out machine setup, software configuration and maintenance of Hudson build server with CVS and Jira for continuous integration
  • Design and create necessary configuration management documentation and train other configuration management engineers in Build process
  • Customized Top desk application and employed it as organization helpdesk tool
  • This tool was helpful in preparing CMDB for the company
  • Established various environments required for release stages
  • This included making test environment using Oracle and Intershop and hosting of pre live and live environment for all company clients.
  • Kept CM work aligned with project's configuration management plan.
  • Prepared CM-related documentation for on-time delivery.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs

System Support Lead Engineer

HSN Reality Services
06.2002 - 09.2005
  • Worked as Team lead for technical support of desktop/laptop
  • Kept the executive team informed of project progress, issues, risks and status
  • Deployment and configuration of domain controllers, exchange servers, web proxy server
  • Supervised NETGEAR and PIX firewall as per group policy
  • Accountable to maintain specified client satisfaction measures
  • High levels of responsibility to resolve client
  • Developed and implemented preventive maintenance program covering systems.

Network Engineer

CMS computer Ltd.
05.2000 - 06.2002
  • Level 2/Level 3 support for these applications including handling application functionality related queries
  • Deployed LAN/WAN/VPN facilities depending upon project needs
  • Coordinated support engineer activities for Hardware and Software installations
  • Worked as resident engineer at ABN AMRO for setup of LAN, TELEX, and SWIFT Alliance
  • Worked as resident engineer at CSC India site for Lotus Notes client configuration and monitoring of Checkpoint firewall
  • Used OTRS (Online Technical Repository System) to rectify user technical issues
  • Responsible for monitoring service performance, debugging log errors, production issues, services restarts, Upgrades, deploying patches, enhancements etc
  • I have received high performance ratings and user appreciations during my tenure in this project
  • Participated in application integration testing with other modules/ third party plugins.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
  • Managed, tracked, and coordinated problem resolution and escalation processes.

Education

Skills

Project Management Tools: Atlassian Tools, RALLY, Tuleap JIRA Align, JSDundefined

Certification

TRAINING: RHEL, MCSE, Oracle App Dev & Web Deployment Training, AWS Associate

Core Competency

DevOps Practitioner | Release Management | Atlassian ALM SME | People Management | CloudOps | Strategic Planning | Technical Leadership | Business Collaboration | Vendor Management | Regulatory Compliance | Budget Planning | Team Management | Infrastructure Design | Risk Mitigation | Customer Engagement | Presales

Education Summary

B.E - Electronics, Shivaji University, 1995-1999

Timeline

Sr Technical Architect

DMI
09.2022 - Current

Sr Technical Architect

HCL Technologies
11.2016 - 09.2022

Manager-SCM

Agilis International, Inc. (Rebranded To Precisely)
03.2010 - 11.2016

A.M-Configuration

Eperium Business Solution Pvt. Ltd (Rebranded To Wunderman Thompson)
09.2005 - 04.2010

System Support Lead Engineer

HSN Reality Services
06.2002 - 09.2005

Network Engineer

CMS computer Ltd.
05.2000 - 06.2002

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Amit AnandTechnical Architect