Summary
Overview
Work History
Education
Skills
Timeline
Generic
AMIT ANAND

AMIT ANAND

Kanpur

Summary

Dynamic leader with a proven track record at Being Human Clothing, adept in customer service and inventory management. Excelled in enhancing customer satisfaction and streamlining operations, leading to increased sales and efficiency. Skilled in team leadership and problem-solving, consistently achieving and surpassing sales targets.

Overview

11
11
years of professional experience

Work History

Store Manager

Being Human Clothing
06.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Store Manager

Arvind Lifestyle Brands
04.2022 - 06.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Store Manager

Reliance Retail
03.2020 - 03.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Senior Sales Executive

BlackBerry Limited
12.2016 - 02.2020
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
  • Exceeded sales targets by effectively managing a diverse portfolio of products and services.
  • Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.]

Sales Assistant

Pantaloons Store
10.2013 - 11.2016
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

MBA - Sales

SVSU UNIVERSITY
MEERUT
01-2021

Master of Arts - Arts

CSJM UNIVERSITY
KANPUR
08-2019

Bachelor of Science - Science

CSJM UNIVERSITY
KANPUR
05-2017

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Inventory management
  • Store merchandising
  • Cash management
  • Shift scheduling

Timeline

Store Manager

Being Human Clothing
06.2024 - Current

Store Manager

Arvind Lifestyle Brands
04.2022 - 06.2024

Assistant Store Manager

Reliance Retail
03.2020 - 03.2022

Senior Sales Executive

BlackBerry Limited
12.2016 - 02.2020

Sales Assistant

Pantaloons Store
10.2013 - 11.2016

MBA - Sales

SVSU UNIVERSITY

Master of Arts - Arts

CSJM UNIVERSITY

Bachelor of Science - Science

CSJM UNIVERSITY

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