Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
Generic

Amit Awasthi

Lucknow

Summary

A Competent professional with over 15 years of experience Offering rich business acumen & achievements across BFSI with specialization in Retail Banking on liabilities and assets side - ranging from wealth management, third party fee product distribution, client acquisition, business banking, trade finance along with expertise of successfully running retail branch banking business model with fine balance of top line and bottom line growth.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Branch Head

Kotak Mahindra Bank Ltd.
04.2023 - Current
  • Heading Mega Branch with portfolio of Retail/Affluent HH & Business Banking liability & Assets business & Operations including P&L Management, Branch Administration, Process & Compliance with Customer Service, Business Health & Hygiene.
  • Demonstrated excellence in determining & formulating policies and business strategies and providing overall direction to NTB & Existing CASA Book & Deposit growth at Branch Level.
  • Introducing & positioning investment solutions to set high revenue thru retail banking products.
  • Managing business revenue growth through liabilities, third party products and banking channels.
  • Managing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms.
  • Rendering suggestions to corporate and individual clients for buying tailor-made banking solutions based on their financial capability and needs Operations Processes and Procedures - Ensure strict adherence to Operating procedures and processes.
  • Leadership & Team Management - Provide guidance and direction to team in order to help them effectively manage to improve their individual SOP & team productivity.
  • Ensuring adherence to internal rules/regulations laid down by statutory/regulatory authorities in relation to banking operations and audit requirements.
  • Ensure adherence by counter staff to policies and processes whilst striving to minimise operational losses.
  • Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedures.
  • Digital first approach to reduce waiting time and serve time by efficient processing of all transactions.
  • Manage customer expectation for each interaction and ensure adherence to service excellence standards to maintain high NPS (Net Promoter Score).
  • Eliminate risk of cash differences by diligently enforcing, controlling and monitoring the cash transactions processed and ensuring accurate delivery of cash to customers at all times.
  • Be vigilant and alert on any possible frauds and risks.
  • Provide continuous feedback to Branch Operations on process adherence and any observed inconsistencies at the counter through Branch Monthly Exception Reporting Mechanism.
  • Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny/investigation.
  • Monitoring an up to date / balanced inventory of all security stationery.
  • Adhere to all policies and processes to ensure an acceptable risk rating of the counter area by Audit.
  • Report deviations/exceptions to concerned authority as per standard practice recommended by the Business.
  • Maintain tight control on all Branch Sundry and Suspense Accounts & Income accounts Statements and review daily/weekly/monthly branch reports.
  • Ensure all Branches GL lines monitored, balanced and reconciled as per guidelines.
  • Ensure any changes / modifications to the processes and policies made by HO / Regulators are timely implemented.
  • Ensure effective risk management and regulatory compliance for the Teller / service desk functions.
  • To observe / monitor appropriate measures defined for cash & vault security.

DVP & Regional Product Manager - Saving Account

Kotak Mahindra Bank Ltd.
07.2023 - 03.2024
  • Regional Product Manager is responsible for driving and implementing the banking strategy of the bank for the assigned region/s under the guidance of regional senior leadership of Branch banking and HO product team.
  • The KRA comprises of achievement of various Branch banking parameters like Qualified NTB SA Nos & Value, Fresh TD & deepening of OB mapped RMS portfolios, Family Banking, Increasing Product Holding, X sell of Liability & Assets products, ensuring better customer engagement with 360 degree approach for deepening the relationships with the bank.
  • I managed to grow UP & ROE region's Branch Banking overall SA business by driving Branches, Frontline teams through analytics and insight based various campaigns and drives advised by HO product team from time to time, ensure activation of accounts by branch team through monitoring New business, SA product and service hooks, upsell and X-sell of retail liability & assets and SA deepening efforts.

Product Manager - Franchise Business

Religare Securities Ltd.
12.2011 - 01.2014
  • Responsible for Business Development through acquiring new & existing Business partners in UP & Uttarakhand.
  • Sales and revenue responsibility for Equity, Commodity, Currency, Life & Health insurance, MF, Structured Products, for Our Business Partners.
  • Build and Manage realistic business projections, for each prospective partner, in line with company requirements.
  • Execution of franchise development plan, franchise selection & due diligence, franchise setup & managing smooth operations.
  • Make presentations, seminars to investor groups/Corporate Clients, and ensure franchisees are provided with proper business support in related activities.
  • Achieving the set business targets in terms of overall financial targets, franchise productivity.
  • Organizing & coordinating various training modules for franchisees & their staff.
  • Coordinating with Partner Support Branch team to maximizing the franchise productivity & bringing them to an expected level of productivity.
  • Analyzes business profitability, expected revenues, margins and resourcing requirements.
  • Coordinating with the on boarding team in franchise outlet setup.
  • Identifying the training needs for various levels & coordinating for it.
  • Market & competitor analysis for our business growth.
  • Understand the strengths, weaknesses, opportunities and threats within the region relating to the company's products and services.

Territory Manager [North]

Asit C. Mehta Investment Intermediates Ltd.
11.2007 - 12.2011
  • Responsible for Business Development through Branches & Business Associates revenues From 8 location in North Region.
  • Which include Kanpur, Lucknow, Agra, Jaipur Delhi-Vikas Puri, Delhi Dwarka, Noida, and Faridabad.
  • Responsible for managing, planning, organizing and implementing multiple projects.
  • Identifying, pursuing, and closing sales opportunities within the financial services industry.
  • Distribute & track Branch Budgets & Targets on monthly/quarterly/annual bases and also by product type.
  • Equity Sales (Marketing of the research call, Updating of fundamental and technical aspects of the market.
  • Adding new HNI Clients, Responsible for maintaining relations with new & established clients.
  • Portfolio recommendation.
  • Develop overall strategy, vision, goals and capacity planning for all supported information systems and technologies in this area & to take initiatives for building the company brand in the locality.
  • Driving sales efforts involving effective promotional activities, product awareness with high potential clients for professional growth and profitability.
  • Feedback to HO on competition, our products, strategies, customers & for effective Brand Building and PR initiatives.
  • Staff motivation; low attrition; career counseling & Staff performance appraisals.
  • To ensure adherence to all compliance as laid down by Risk and Compliance.

Relationship Manager

IL&FS Investsmart Securities Ltd.
04.2006 - 11.2007
  • Responsible to formulate Strategy as well as chalk out the Implementation plan for Equity Business revenue.
  • Handling HNI Client Equity Portfolio & Providing Advisory Services to the basis of fundamental & Technical.
  • Responsible to design Competitive Product offerings depending on the customer profile.
  • Responsible for generating Business from the Equity segment & Cross Selling Financial Products as per the targets set by the Organization.
  • Ensuring Acquisition of new Retail & HNI Customers.

Sr. Sales Officer

HDFC Bank Ltd.
10.2002 - 04.2006
  • Responsible for CASA targets and achieve accordingly on weekly basis with an objective to maximize numbers and earn incentives regularly on monthly basis.
  • Training to the sales team (Old and New joiners) regarding products and KYC norms.
  • To generate sales by giving presentation to customer & organizing local Marketing campaigns.
  • Promotion of Cross Sell products to existing customers.
  • Work closely with team members in branch sales.

Sr Sales Executive

Eureka Forbes Ltd.
06.1999 - 09.2002
  • Direct Selling of consumer products range of water purifiers Aquaguard / Euro Clean Vacuum cleaner & Air Purifier in Kanpur City.

Education

Master of Business Administration - Marketing & Finance

Sikkim Manipal University
01.2015

Bachelor of Science - PCM

Christ Church College
01.1999

Higher Secondary - undefined

GIC-Kanpur
Kanpur
01.1996

High School - undefined

St Francis Xavier's High School
Kanpur
01.1994

Skills

  • Business Strategy Execution
  • Branch Administration
  • Retail Assets Management
  • Profit Center Management
  • Business Development
  • Banking Operations
  • Client Relationship Management
  • Direct Sales & Marketing
  • Team Building & Leadership
  • Wealth Management

Certification

  • NISM Series 5 A (AMFI)
  • NISM Series 6 Depository Operation
  • IRDA (LIFE & General Insurance)

Accomplishments

  • Recognised by Distribution Head - North for YTD July performance in NTB CASA Value & Assets Business.
  • As BM Qualified for MD Club for FY 24-25 in NTB CASA & Life Insurance product.
  • As BM Qualified for DARE Elite 2022-23 | 20221-22 | 2019-20
  • As BM Qualified for Mission Maximus 2023-24 (Q1) FOR Across the products in RL-BB
  • As BM Awarded for SPARTANS 2.0 in FY 21-22
  • Branch secured a 'Well Controlled' rating in recent Internal Audit FY16, FY18, FY 21.
  • Branch grown over 200% in consecutive last 2 years on Deposits, Assets & TPP income. FY 19 to FY 23
  • Branch Deposits books [CA/SA & TD] grown by 150% over last 3 Years FY20/21/22
  • Branch qualified Li & CASA Contest D.A.R.E. 2023/2022/21/20/19/17/16/15
  • Qualified ROAR (MF contest) by securing PAN India TOP position FY 18 & FY 19
  • Branch secured in Top 5 position (Large Branch Cat) PAN India in FY15 & FY16 FY21 FY22,FY 23
  • PAN INDIA Runner up Branch for Li contest The Game Changer on Feb - March 2015

Personal Information

  • Title: DVP & Senior Banking Professional
  • Date of Birth: 22/08/1978
  • Marital Status: Married

Timeline

DVP & Regional Product Manager - Saving Account

Kotak Mahindra Bank Ltd.
07.2023 - 03.2024

Senior Branch Head

Kotak Mahindra Bank Ltd.
04.2023 - Current

Product Manager - Franchise Business

Religare Securities Ltd.
12.2011 - 01.2014

Territory Manager [North]

Asit C. Mehta Investment Intermediates Ltd.
11.2007 - 12.2011

Relationship Manager

IL&FS Investsmart Securities Ltd.
04.2006 - 11.2007

Sr. Sales Officer

HDFC Bank Ltd.
10.2002 - 04.2006

Sr Sales Executive

Eureka Forbes Ltd.
06.1999 - 09.2002

Master of Business Administration - Marketing & Finance

Sikkim Manipal University

Bachelor of Science - PCM

Christ Church College

Higher Secondary - undefined

GIC-Kanpur

High School - undefined

St Francis Xavier's High School

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Amit Awasthi