Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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Amit Chakraborty

Gurgaon

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Leader

PolicyBazzar
Gurgaon
01.2024 - Current
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Wroking on a new project HNI ( High net worth individuals)
  • Reaching out to existing clients who have taken health insurance, meeting them, and cross-selling other products.
  • Guide customers for term insurance, investments, and motor insurance.
  • Ensuring growth every month, clocked 87 Lakhs of payments within 6 months.
  • Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
  • Collaborated with sales team members to develop solutions tailored to customer needs.
  • Utilized sales data and client feedback to improve organizational strategies.
  • Educated clients on industry standards, regulations and best practices related to insurance coverage.
  • Advised clients on the latest trends and developments in the insurance marketplace.
  • Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
  • Coached junior team members on best practices for managing portfolios effectively.
  • Provided options to high net worth clients to increase yields and minimize risk.
  • Met with clients on regular basis to discuss market trends, portfolio adjustments and performance details.

Team Leader

Spinny
Gurgaon
04.2021 - 08.2023
  • Created an incentive program that motivated sales staff to reach their goals quickly and efficiently.
  • Developed and implemented strategies to increase sales team performance.
  • Managed inventory levels of product samples used during presentations or demonstrations.
  • Negotiated contracts with vendors when necessary for supplies or services required for operations.
  • Negotiated prices with customers to reach mutually beneficial agreements.
  • Prepared monthly forecasts and budgets for the inside sales team.
  • Increased company profit through effective employee training.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Managed Lucknow and Delhi NCR location.
  • Started with delivering 27 cars in a month in Lucknow, at the end of my tenure, we were able to deliver 110 cars in a month.
  • Started with delivering 135 cars in a month in Delhi, at the end of my tenure, we were able to deliver 400 cars in a month.

Personal Banker

HDFC
Gurgaon
04.2020 - 02.2021
  • Conducted account openings and closings for clients.
  • Processed loan applications according to established guidelines.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
  • Promoted additional bank services through personal contact with customers.
  • Advised customers on various financial products available from the bank.
  • Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
  • Cross-sold banking products such as credit cards, loans and investments.
  • Handled customer portfolio of 73 lakhs, and by the end of the tenure, took the portfolio value to 1.86 Cr.
  • Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.

Team Leader

Creditas Solutions
Gurgaon
10.2016 - 09.2019
  • Analyzed customer payment histories to assess credit risk profiles.
  • Reviewed customer financial data to ascertain level of risk involved for extending credit.
  • Provided mentorship and training to junior credit analysts on financial analysis techniques and tools.
  • Assessed customer credit files regularly to review receivables.
  • Utilized credit scoring models to rank clients based on their credit risk.
  • Analyzing credit reports: Studying credit reports of CIBIL, Transunion, Experian, Equifax, and Crif Highmark, and understanding the core issues in scoring pattern and segmenting customers among various risk categories using bureau data.
  • Trend analysis to determine the liquidating strategies of a delinquent portfolio.
  • Monitoring portfolio, identifying trends, and suggesting strategies to manage risk and maximize gain from opportunities to policy and product teams.
  • Extracting and analyzing experimental results with the stakeholders, and gathering actionable insights from the results.
  • Understanding customers' payment propensity and integrating it with the machine learning algorithm to provide them with the best possible offer for debt resolution.
  • Analyzing customer behavior in terms of loan repayments and understanding the probability of repayment after a default.
  • Prepared basic and preliminary credit analyses to determine creditworthiness and compliance.

Education

BCA - Computer Science and Programming

Annamalia University
Chennai
06-2012

Skills

  • Client Service
  • Coaching and Mentoring
  • Analytical Thinking
  • Teamwork and Collaboration
  • Client Support
  • Credit analysis
  • Expense Management
  • Debt management
  • Revenue Generation
  • Business Development
  • Account Management
  • Leads generation
  • Search Engine Optimization
  • Data Analysis

Certification

  • project management professional
  • SEO fundamentals
  • Content manager

Websites

Timeline

Team Leader

PolicyBazzar
01.2024 - Current

Team Leader

Spinny
04.2021 - 08.2023

Personal Banker

HDFC
04.2020 - 02.2021

Team Leader

Creditas Solutions
10.2016 - 09.2019

BCA - Computer Science and Programming

Annamalia University

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Amit Chakraborty