Experienced Program Manager specializing in payroll project management. I have demonstrated success in leading cross-functional teams for the timely and budgeted delivery of complex payroll projects. I possess strong strategic planning, execution, and stakeholder management skills with a focus on process enhancement. Additionally, I am an effective communicator and leader with a customer-centric approach.
Moreover, I have excelled in maintaining high-class store standards by overseeing displays, ensuring a comfortable shopping environment, upholding hygiene, and facilitating efficient checkouts. I have consistently met and exceeded monthly, weekly, and daily targets while managing a vast array of SKUs. My skills encompass inventory management, merchandising, store maintenance, and the implementation of merchandise policies that cover assortment, implantation, pricing, quality, information, and merchandise flow. Proficient in optimizing merchandise flow through various tools, I ensure seamless ordering, receiving, storage, and checkout processes. My involvement in final ordering decisions for spot actions, along with my adeptness at tracking customer footfall, has contributed to increased sales through strategic approaches like UP Selling, Cross Selling, and assortment planning.
Joined Channelplay as Assistant Program Manager in Aug '21, promoted to Deputy Program Manager in Apr '23.
Led comprehensive payroll project management, encompassing project planning, budgeting, resource allocation, risk assessment, and stakeholder communication from start to finish.
Ensured exceptional store standards across displays, comfort, hygiene, and checkouts. Consistently achieved targets on a daily, weekly, and monthly basis, efficiently managing a wide array of 3500+ SKUs. Oversaw end-to-end inventory, encompassing merchandising and store maintenance. Implemented policies for improved flow and quality of merchandise.
Started as Department Manager (Inventory) in Oct 2017, Promoted to Assistant Store Manager in Apr 2019.
Safeguarding assets and preventing shrinkage. Streamline ordering, receiving, and storage processes.Managing day-to-day store operations