Amit Chand
Delhi
Summary
Dynamic Senior Associate Manager with a proven track record at Orchid dmc, excelling in team leadership and travel operations. Recognized for mentoring junior staff and implementing effective training programs, enhancing performance and collaboration. Skilled in contract negotiation and client management, driving successful outcomes in diverse travel projects.
Overview
12
12
years of professional experience
Work History
Senior Associate Manager
Orchid dmc
Delhi
12.2022 - Current
- Joined as Team Leader, and after 2 years, promoted to Senior Associate Manager.
- Mentored junior staff to improve performance and team collaboration.
- Implemented training programs to elevate team skills and knowledge base.
- Conducted regular performance reviews with direct reports.
- Contracting with coach companies, and restaurant and sightseeing within Europe.
- Taking care of FIT , Close groups , Series Departures for Europe and handled operations of all the series departure .
Senior Executive
Tumlare Travels Pvt Ltd
Gurgaon
12.2015 - 11.2019
- I acted as a link between the European offices and the Indian office, and I have also helped in setting up the processes between the two. I was part of a team that handled Europe quotations and operations for the Western India and Northern India markets. Business generation, client Servicing, client retention and Liasoning with Indian restaurant suppliers in Europe are some of the responsibilities I undertake on regular basis
I managed quotations, itinerary creation, tour operations, agents, invoicing, payment collection, business generation, client Servicing, client retention and Liasoning with Indian restaurant suppliers in Europe. I have handled various kinds of businesses (Adhoc, Series, Mice etc).
Handle day-to-day travel operations including booking hotels, transfers, and activities for B2B clients
My strengths are Dedication, hardwork and quick decision maker. I possess very good product knowledge and acted as a mentor to several colleagues as & when required.
Executive
Yatra.com
Gurgaon
03.2013 - 11.2015
- Handling Destinations for Long Haul and Short Haul
Consult with clients to determine travel needs, preferences, and budget.
Research, plan, and book travel services such as flights, hotels, cruises, car rentals, and activities.
Create customized travel itineraries based on client requirements and preferences.
Provide destination knowledge, travel advice, and visa/passport information.
Negotiate rates and deals with travel vendors and suppliers to offer competitive pricing.
Handle travel documentation, confirmations, and payment processing.
Education
Bachelor of Arts - ARTS
Delhi University
Delhi03-2013
Skills
- Team leadership
- Travel operations
- Itinerary creation
- Performance review
- Contract negotiation
- Client management
Timeline
Senior Associate Manager
Orchid dmc
12.2022 - Current
Senior Executive
Tumlare Travels Pvt Ltd
12.2015 - 11.2019
Executive
Yatra.com
03.2013 - 11.2015
Bachelor of Arts - ARTS
Delhi University
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