Amit Choudhary

• Company Overview: DWF's Legal Operations Division (formerly Mindcrest) is the Group's alternative legal services provider, serving major corporate and law firms, globally. It deploy process efficiencies, technology and best-shore solutions to create better outcomes for our clients. As the pioneer in creating the ALSP market, we continue to redefine legal services by combining experienced teams, innovative processes, pioneering technology and data analytics. Recognized by Chambers Global as a Band 1 ALSP, we drive efficiency, scale and quality for our clients whilst reducing legal spend.

• Spearheaded change management efforts for seamless adoption of new systems or processes among employees ensuring consistent delivery of high-quality services while meeting established service levels and performance benchmarks.

• Senior leadership role managing HR Operations across multiple regions with a focus on legal compliance and strategic HR management, leading the HR Operations for India and lending support to USA and UK.

• Collaborate with global leadership to translate annual strategic objectives into actionable local initiatives, ensuring effective implementation and alignment with global priorities.

• Drive strategic decision-making in partnership with local HR, Finance teams to enhance talent management and operational effectiveness.

• Successfully led the outsourcing of back-end HR Operations from the United Kingdom to the Pune, Global Delivery Centre.

• Developed and implemented a Competency Framework that aligned employee performance with organizational goals, leading to enhanced productivity and employee satisfaction.

• Mapped key processes with process compliance, internal controls and governance, service levels / TATs for each with sign-off from key stakeholders.

• Develop and monitor key performance indicators (KPIs) to measure HRSS operational effectiveness and impact.

• Ensure compliance with labor laws and regulations.

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• Oversee employee relations.

• Led the ISO Audit Certification and Compliance for Human Resources.

• Ensure the background verification for all the new hires are conducted as per the SLA and deviations are addressed in timely manner, to minimize the risk to the business.
• Manage HR information systems.

• Develop and implement HR policies and procedures.

• Successfully managed the employee health benefits programs for India.

• Conduct regular audits to ensure the accuracy and completeness of benefits data.

• Continuously review and optimize HR operational processes to enhance efficiency and effectiveness.

• Manage the payroll for the India.

• Consolidated vendors and renegotiated contracts to optimize costs.

• Implemented and integrated the cutting-edge digital HR transformation and modernization projects to streamline and upgrade our HRIS system to HiBob, ensuring a unified platform across the Group.

• Provided strong leadership to enhance team productivity and morale by providing comprehensive training and fostering a collaborative work environment.

• Reduced costs, optimized resource allocation, and improved efficiency in managing projects.

• Company Overview: Vilas Javdekar Developers is a prominent real estate development company based in Pune, India. Founded in 1981 , the company has established itself as a trusted and respected brand in the real estate industry.

• Managerial role with a broad range of HR responsibilities, including metrics analysis, compensation management, and recruitment.

• Managed HR budget and resources.

• Developed and maintained HR metrics and analytics.

• Managed compensation and benefits programs.

• Oversee employee relations and conflict resolution.

• Conducted performance evaluations.

• Managed recruitment and selection processes.

• Participated in strategic planning and decision-making processes.

• Conduct exit interviews and analyze turnover data; and recommend changes for a better people experience.

• Successfully transformed the pre-onboarding process from Excel-based to Google form, leading to complete automation of data entry tasks for the team.

• This initiative resulted in a 20-hour monthly productivity gain for the team.

• Company Overview: Mindcrest India Private Limited is a legal services provider headquartered in Chicago,with operations in India. Mindcrest specializes in litigation support, contracts, compliance, legal research, analytics, and real estate. Mindcrest was the pioneer in offering outsourced legal services from India as it was founded in the year 2001.

• Assistant managerial role supporting various HR functions, with a focus on employee relations and performance management.

• Maintained HR metrics.

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• Assisted in performance management.

• Handled employee relations.

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• Administered employee benefits programs.
• Conducted new employee orientation and onboarding.

• Assisted in the recruitment and selection process.

• Assistant managerial role supporting various HR functions, with a focus on employee relations and performance management.

• Company Overview: Oceans connect (I) was one of the oldest BPO's in Pune catering to Global clients across the globe for voice and non-voice process.

• Executive role involved in recruitment, onboarding, and HR administrative tasks.

• Handled recruitment activities.

• Facilitated employee onboarding and orientation.

• Managed employee records and HR documentation.

• Assisted in benefits administration and compliance tasks.

• Executive role involved in recruitment, onboarding, and HR administrative tasks.

• Company Overview: Bright Career was a Placement Agency for BPO in Pune. With vast clientele across Pune for various voice and non-voice process.

• Training role focused on learning recruitment processes and engaging with candidates.

• Stayed up to date on recruitment best practices.

• Posted job openings.

• Conducted initial phone screenings.

• Scheduled interviews with candidates.

• Training role focused on learning recruitment processes and engaging with candidates.