Amit Choursiya
Baran
Summary
Accomplished professional fosters performance-based culture centered on building and deepening customer relationships. Engages customers with strategic approaches and builds trust and loyalty to drive sales and territory growth. Knowledgeable about financial, operational and sales leadership.
Driven Territory Manager leads and motivates front-line employees to capture sales opportunities and enhance bottom line. History of building new territories while tenaciously developing revenue channels and acquiring customers. Proven program management, strategic planning, and operational problem-solving expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Territory Manager
IIFL FINANCE
Kota
04.2023 - Current
- Managed client relationships to enhance service delivery and customer satisfaction.
- Developed territory sales strategies to increase market penetration and product visibility.
- Trained and mentored sales teams to improve performance and operational efficiency.
- Coordinated with cross-functional teams to align marketing initiatives with sales goals.
- Oversaw compliance with industry regulations within the territory operations.
- Analyzed sales data to identify trends and opportunities for growth.
- Oversaw regional and local sales managers and staff.
- Led team meetings to discuss project goals and updates.
- Trained new staff on operational procedures and best practices.
- Resolved conflicts within the team to maintain a positive work environment.
- Facilitated communication between departments to streamline operations.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to a leadership position in recognition of a strong work ethic, and provided exceptional customer service.
- Managed office communications and coordinated schedules for senior executives.
- Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
- Managed territory sales strategy and execution for financial products.
Branch Manager
IIFL FINANCE
Baran
11.2020 - 03.2023
- Managed daily operations of branch, ensuring smooth workflow.
- Supervised staff, providing guidance and support for performance improvement.
- Developed and implemented marketing strategies to increase customer engagement.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Deputy Branch Manager
ICICI BANK
Baran
03.2014 - 11.2020
- Managed customer inquiries and provided accurate information regarding banking products.
- Processed account openings and maintained compliance with regulatory requirements.
- Assisted in resolving customer complaints to enhance service satisfaction levels.
- Managed daily branch operations and ensured compliance with banking regulations.
- Oversaw customer service initiatives to improve client satisfaction and retention.
- Disciplined employees to encourage compliance with company policies and procedures.
- Processed account opening applications efficiently for new customers.
- Maintained accurate records of account openings and customer interactions.
- Addressed customer inquiries regarding account status and requirements promptly.
Education
Bachelor of Arts - Economics
Central Academy
Baran03-2013
Skills
- Client relationship management
- Territory sales strategy
- Cross-functional collaboration
- Sales data analysis
- Team leadership
- Operational efficiency
- Motivational leadership
- Staff evaluation
- Business development
- Compliance monitoring
- Interviewing techniques
- Candidate sourcing
Languages
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Accomplishments
Achievements & Contest Qualifications
- Qualified All RNR and 29 Zonal/RNR Contests at ICICI Bank in Insurance and CASA.
- Achieved 25+ Zonal/RNR trophies, along with certificates of excellence.
- Successfully qualified multiple contests at IIFL Finance.
- Consistently recognized for high performance and leadership, flying high in every contest 🏆🚀
Certification
- IRDA Certified
- Banking and Sales Certified
- Government of India Certified – Gold Valuation
Affiliations
- Interest in Dancing
- Actively maintain an updated lifestyle
- Social media–active, staying current with trends
- Enjoy being with people and motivating others
- Strong ability to connect, engage, and inspire teams
Timeline
Territory Manager
IIFL FINANCE
04.2023 - Current
Branch Manager
IIFL FINANCE
11.2020 - 03.2023
Deputy Branch Manager
ICICI BANK
03.2014 - 11.2020
Bachelor of Arts - Economics
Central Academy