Amit Danda
Bngalore
Summary
Dedicated and focused Project Management Specialist with over 13 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
13
13
years of professional experience
Work History
Material Coordinator
Reliance Industries
Bangalore
10.2021 - Current
- Received and inspected incoming materials, ensuring accuracy of order.
- Verified quantity and quality of received items against supplier invoices.
- Monitored inventory levels and reordered materials as necessary.
- Organized the warehouse layout to maximize space utilization.
- Maintained accurate records of all incoming and outgoing shipments.
- Coordinated with suppliers on delivery schedules and pricing agreements.
- Managed returns from customers by verifying product condition prior to restocking.
JC LEAD
Reliance Jio
Bangalore
08.2018 - 10.2021
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.
- Managed resources such as equipment, materials, personnel and subcontractors to achieve project goals.
- Conducted risk assessments and created mitigation strategies for potential risks associated with projects.
- Provided technical advice and guidance on design concepts and construction methods.
- Reviewed blueprints, drawings and specifications for accuracy and completeness prior to construction commencement.
Team Leader
Airtel
Bangalore
03.2015 - 08.2018
- Developed and implemented CRM operations procedures to ensure customer satisfaction.
- Conducted regular meetings with team members to review performance and provide feedback.
- Monitored daily workflow of the CRM operations team, identified areas for improvement and took corrective action as needed.
- Collaborated closely with other departments to ensure smooth functioning of the CRM operations process.
- Established KPIs for measuring the performance of the CRM operations team and monitored progress against them regularly.
- Resolved customer complaints promptly by providing appropriate solutions or escalations as required.
- Assigned tasks to individual team members based on their skill sets and workloads.
Field Service Engineer
Airtel
Bangalore
08.2013 - 12.2014
- Provided onsite installation and configuration of hardware, related peripherals for customers.
- Performed troubleshooting, repair and maintenance of network entities and equipment in customer locations.
- Conducted system tests to ensure proper functioning of network components.
- Resolved network connectivity issues by configuring routers, switches, hubs and other networking devices.
- Diagnosed problems using advanced diagnostic tools such as multimeters, Optical Power Meter OTDR.
- Provided technical support to customers over the phone.
Product Support Engineer
Pace Power Systems
Bangalore
08.2011 - 06.2013
- Provided technical support to customers for product installation, configuration and troubleshooting issues.
- Resolved customer inquiries in a timely manner by providing effective solutions.
- Performed quality assurance testing of existing products and services.
- Conducted regular maintenance checks on supported systems to ensure optimal performance.
Education
Diploma In Electronics and Communication -
BSF Institute Of Technology
Bangalore04-2011
Class 10 -
Kendriya Vidyalaya No 1 Ichapore
Ichapore, West Bengal03-2006
Skills
- Production Support
- Project development
- Project Management
- Warehouse Operations
- Data Analysis
- Productivity Improvement
- Cost Control
- Inventory Control
- Compliance Monitoring
- Supply Chain Coordination
- Quality assurance checks
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
KANNADA
Upper Intermediate (B2)
B2
French
Beginner
A1
Affiliations
Played KHO KHO and Football at national level.
Yearly organizing Art and Craft camps.
Accomplishments
Best Employer of the Year for delivering the pilot project(Fttx) of Reliance in Karnataka 2019.
Timeline
Material Coordinator
Reliance Industries
10.2021 - Current
JC LEAD
Reliance Jio
08.2018 - 10.2021
Team Leader
Airtel
03.2015 - 08.2018
Field Service Engineer
Airtel
08.2013 - 12.2014
Product Support Engineer
Pace Power Systems
08.2011 - 06.2013
Diploma In Electronics and Communication -
BSF Institute Of Technology
Class 10 -
Kendriya Vidyalaya No 1 Ichapore
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