AMIT DAS
KOLKATA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
12
12
years of professional experience
Work History
Business Associate
BANK OF BARODA
KOLKATA
06.2013 - Current
- Analyzed customer accounts to identify service improvement opportunities.
- Coordinated loan processing activities, ensuring compliance with bank policies.
- Facilitated client meetings to address inquiries and provide tailored solutions.
- Trained junior staff on banking systems and customer service protocols.
- Assisted in the development of marketing strategies for new products.
- Assisted in developing marketing strategies and campaigns.
- Performed administrative duties such as filing, data entry.
- Targeted potential and past clients to identify new business opportunities.
- Conducted market research to identify potential customers and industry trends.
- Developed and maintained customer relations by providing prompt, courteous service.
- Identified new markets for existing products and services.
- Evaluated customer feedback and provided recommendations for improvement.
- Streamlined operational processes to increase efficiency and reduce costs.
Education
Bachelor of Commerce - ACCOUNTANCY
CITI COLLEGE
KOLKATA05-2011
SPOKEN ENGLISH SENIOR - SPOKEN ENGLISH
THE RAMKRISHNA MISSION INSTITUTE OF CULTURE
KOLKATA08-2010
DIPLOMA IN FINANCIAL ACCOUNTING - COMPUTER
BARASAT YOUTH COMPUTER TRAINING CENTRE
BARASAT07-2008
HIGHER SECONDARY - ACCOUNTANCY
BIRATI HIGH SCHOOL
KOLKATA05-2008
MADHYAMIK - General Studies
BIRATI HIGH SCHOOL
KOLKATA05-2006
Skills
- Customer relationship management
- Operational efficiency
- Compliance management
- Client engagement
- Administrative coordination
- Effective communication
- Troubleshooting
- Sales generation
- Customer service
- Flexible and adaptable
- Analytical thinking
- Customer relations
- Friendly, positive attitude
- Conflict resolution
- Cultural awareness
Affiliations
- EXPLORE NEW PLACES,FOOD & CULTURE
- ENGAGE IN VARIOUS CSR ACTIVITIES IN CONNECTION WITH MY JOB
Accomplishments
- PASSED JAIIB FROM INDIAN INSTITUTE OF BANKING & FINANCE IN THE YEAR OF 2022
Languages
Bengali
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Business Associate
BANK OF BARODA
06.2013 - Current
Bachelor of Commerce - ACCOUNTANCY
CITI COLLEGE
SPOKEN ENGLISH SENIOR - SPOKEN ENGLISH
THE RAMKRISHNA MISSION INSTITUTE OF CULTURE
DIPLOMA IN FINANCIAL ACCOUNTING - COMPUTER
BARASAT YOUTH COMPUTER TRAINING CENTRE
HIGHER SECONDARY - ACCOUNTANCY
BIRATI HIGH SCHOOL
MADHYAMIK - General Studies
BIRATI HIGH SCHOOL
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