Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

AMIT DAS

KOLKATA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

12
12
years of professional experience

Work History

Business Associate

BANK OF BARODA
KOLKATA
06.2013 - Current
  • Analyzed customer accounts to identify service improvement opportunities.
  • Coordinated loan processing activities, ensuring compliance with bank policies.
  • Facilitated client meetings to address inquiries and provide tailored solutions.
  • Trained junior staff on banking systems and customer service protocols.
  • Assisted in the development of marketing strategies for new products.
  • Assisted in developing marketing strategies and campaigns.
  • Performed administrative duties such as filing, data entry.
  • Targeted potential and past clients to identify new business opportunities.
  • Conducted market research to identify potential customers and industry trends.
  • Developed and maintained customer relations by providing prompt, courteous service.
  • Identified new markets for existing products and services.
  • Evaluated customer feedback and provided recommendations for improvement.
  • Streamlined operational processes to increase efficiency and reduce costs.

Education

Bachelor of Commerce - ACCOUNTANCY

CITI COLLEGE
KOLKATA
05-2011

SPOKEN ENGLISH SENIOR - SPOKEN ENGLISH

THE RAMKRISHNA MISSION INSTITUTE OF CULTURE
KOLKATA
08-2010

DIPLOMA IN FINANCIAL ACCOUNTING - COMPUTER

BARASAT YOUTH COMPUTER TRAINING CENTRE
BARASAT
07-2008

HIGHER SECONDARY - ACCOUNTANCY

BIRATI HIGH SCHOOL
KOLKATA
05-2008

MADHYAMIK - General Studies

BIRATI HIGH SCHOOL
KOLKATA
05-2006

Skills

  • Customer relationship management
  • Operational efficiency
  • Compliance management
  • Client engagement
  • Administrative coordination
  • Effective communication
  • Troubleshooting
  • Sales generation
  • Customer service
  • Flexible and adaptable
  • Analytical thinking
  • Customer relations
  • Friendly, positive attitude
  • Conflict resolution
  • Cultural awareness

Affiliations

  • EXPLORE NEW PLACES,FOOD & CULTURE
  • ENGAGE IN VARIOUS CSR ACTIVITIES IN CONNECTION WITH MY JOB

Accomplishments

  • PASSED JAIIB FROM INDIAN INSTITUTE OF BANKING & FINANCE IN THE YEAR OF 2022

Languages

Bengali
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1

Timeline

Business Associate

BANK OF BARODA
06.2013 - Current

Bachelor of Commerce - ACCOUNTANCY

CITI COLLEGE

SPOKEN ENGLISH SENIOR - SPOKEN ENGLISH

THE RAMKRISHNA MISSION INSTITUTE OF CULTURE

DIPLOMA IN FINANCIAL ACCOUNTING - COMPUTER

BARASAT YOUTH COMPUTER TRAINING CENTRE

HIGHER SECONDARY - ACCOUNTANCY

BIRATI HIGH SCHOOL

MADHYAMIK - General Studies

BIRATI HIGH SCHOOL
AMIT DAS