Summary
Overview
Work History
Education
Skills
Certification
PROJECTS
Timeline
Generic

Amit D. Dhumal

PUNE

Summary

Experienced professional with a robust background in project management and data analysis, currently pursuing an M.Tech in Modelling and Simulation. Dedicated Data Science enthusiast actively expanding expertise in Exploratory Data Analysis (EDA), Machine Learning, Deep Learning, Generative AI, and Data Visualization using Python and R. Passionate about leveraging data-driven insights and intelligent systems to tackle real-world challenges and facilitate informed decision-making. Committed to continuous learning and applying innovative solutions to enhance organizational effectiveness.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Customer Service Associate

NIQ
01.2023 - Current
  • Currently working with Access Provisioning Team, handling access management for clients and internal users across EEMEA
  • Delivered client support for FMCG clients based in Germany and created analytical dashboards to monitor KPIs

Asso. Lead Project Coordinator

Reality Premedia Services Pvt. Ltd
06.2018 - 01.2023
  • Led client communications, monitored KPIs, ensured project quality, and streamlined delivery operations
  • Oversaw a team of coordinators ensuring timely project completion and continuous process improvement

Unit Lead

AffinityX
04.2013 - 07.2017
  • Managed multiple projects, optimized delivery processes, and developed dashboards for performance insights
  • Conducted stakeholder meetings, performance audits, and training to improve operational efficiency

Relationship Officer

HBL Global Pvt. Ltd.
06.2012 - 02.2013
  • Managed customer relations, conducted need analysis, and negotiated product offerings with clients
  • Cultivated strong client relationships through effective communication and personalized service.

Education

M. Tech. - Modeling and Simulation

SPPU
Pune
11.2025

B.E. - ENTC

G.H. RAISONI COE & Mgmt.
Pune
06.2011

Skills

  • Experienced in Python programming
  • Experience with RStudio
  • Exploratory data analysis
  • Experienced with Scikit-Learn libraries
  • Statistical data interpretation
  • PyTorch
  • Pandas
  • Numpy
  • Agile
  • Feature Engineering
  • Seaborn
  • Plotly
  • Ggplot
  • Power BI
  • VS Code
  • Jupyter NB
  • Six Sigma

Certification

  • ISO 9001-2015 - Internal Auditor
  • Six Sigma - Green Belt from MSME
  • JPMorgan Chase & Co. Agile Job Simulation on Forage
  • Power BI Essentials - NASBA
  • Business Analysis Foundations - IIBA

PROJECTS

Insurance Cost Prediction

  • Analyzed insurance data to understand how factors like age, BMI, smoking habits, and region influence medical costs.
  • Built and tested different regression models - Linear Regression, KNN and Random Forest - to predict insurance charges.
  • Evaluated models using RMSE, MAE, and R2 to find the most accurate and reliable one.
  • Developed a model that accurately predicts insurance costs, helping insurers estimate premiums based on customer details,


Breast Cancer Prediction

  • Performed EDA to understand key factors influencing breast cancer diagnosis using medical features such as cell nuclei measurements
  • Built and tested classification models - Naive Based, Decision Tree, Random Forest to predict whether a tumor is malignant or benign,
  • Evaluated models using Accuracy, Precision, Recall, and F1-score to ensure reliable diagnostic performance.
  • Delivered an accurate and interpretable model capable of assisting early breast cancer detection and clinical decision-making.


Random k-Labelsets for Multilabel Classification

  • Working on understanding Random k-Labelsets for Multilabel Classification to explore ensemble techniques and gain familiarity with academic research papers

Timeline

Senior Customer Service Associate

NIQ
01.2023 - Current

Asso. Lead Project Coordinator

Reality Premedia Services Pvt. Ltd
06.2018 - 01.2023

Unit Lead

AffinityX
04.2013 - 07.2017

Relationship Officer

HBL Global Pvt. Ltd.
06.2012 - 02.2013

M. Tech. - Modeling and Simulation

SPPU

B.E. - ENTC

G.H. RAISONI COE & Mgmt.
Amit D. Dhumal