Inside sales professional with 10+ years driving enterprise account growth, client retention, and technology adoption. Combines network engineering technical expertise with consultative sales to support hardware, software, and end-to-end infrastructure solutions. Consistently exceeds quota and expands high-value pipeline across enterprise accounts.
Overview
17
17
years of professional experience
Work History
Account Executive 3
Dell International Services
Gurgaon
12.2012 - Current
Exceed monthly quotas for revenue generation and lead conversion across territories.
Manage and grow large enterprise accounts as trusted advisor for integrated solutions.
Increased account lifetime value through strategic cross-selling and upselling within existing portfolios.
Overcome client objections using value-focused communication and tailored product demonstrations.
Execute cold calling campaigns generating new qualified business leads.
Oversee end-to-end order processing and contract execution via Salesforce CRM for retention.
Resolved customer issues and complaints through effective problem-solving and timely communication.
Tracked sales and detailed trends through regular reports for senior management.
Increased profits by negotiating favourable terms and pricing.
Chased overdue payments and distributed invoices for up-to-date accounting.
Created bespoke marketing strategies tailored to individual client needs, enhancing brand awareness and driving sales.
Network Engineer
Tech Mahindra
New Delhi
11.2009 - 04.2012
Designed and deployed robust network infrastructure for diverse client environments to ensure peak operational performance.
Upgraded and maintained network hardware, including routers, modems, storage devices, to ensure reliable connectivity for clients.
Formulated disaster recovery and backup strategies for critical systems, minimizing potential downtime and data risk.
Evaluated emerging networking trends, providing clients with strategic recommendations for hardware and software investments to enhance network capabilities.