Amit Ghai

• Spearheaded the establishment of a centralized Payroll & HRSS function for 36 entities, managing a workforce of 32,000.
• Led payroll tool enhancements, ensuring improved user experience and regulatory compliance.
• Partnered with technical teams to build the AI enabled recruitment tool to improve recruitment teams efficiency and filling in the positions faster.
• Directed quarterly TDS filings, automated Form 16 distribution.
• Engaged with CHROs and CFOs to consolidate and standardize HR shared services and recruitment processes across the group.
• Pioneered the productization of an in-house developed HRMS system.
• Continuously improving operations by setting the right processes to provide exceptional service and improving efficiency.

Program Manager – Screening Services (July 2022 – December 2022)

• Managed vendor selection and performance metrics for screening services.
• Streamlined pre-onboarding processes, reducing turnaround times and handling M&A integrations.

Program Manager – Central Time Keeping (October 2020 – July 2022)

• Provided global consultation for deploying Time & Attendance tools, enhancing policy adoption, and selecting optimal third-party solutions.
• Designed future-state process maps to minimize process obstructions and reduce costs.
• Managed cross-functional teams for successful project completion within deadlines.
• Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.

Senior Manager | Transformation Lead – Recruitment Shared Services & BGC Controller (April 2017 – October 2020)

• Established a recruitment shared services model, optimizing processes for compliance and efficiency.
• Led high-volume background check compliance across Genpact clients, ensuring robust governance.

Manager | HRSS Lead – Genpact Philippines (April 2016 – April 2017)

• Managed end to end HRSS operations and audits for the Philippines, leading a team of 25.
• Drove process improvements through automation and standardization, aligning with corporate audit strategies.

Assistant Manager | HRSS | India Onboarding Lead & Global Functional Expert for China & Japan (April 2010 – April 2016)

• Led onboarding processes for PAN India and acted as a global functional expert in China and Japan.
• Managed critical projects, including Taleo implementation and reducing onboarding cycle time.

• Streamlined purchase operations and managed compliance across corporate and unit levels.
• Engaged in sourcing finances for new facilities, maintaining robust production reviews.