Career Conspectus
Business Head specializing in Key Accounts, Sales and Supply Chain with 23+ years progressively responsible experience. Demonstrate revenue generation, maximizing supply chain efficiency, and implementing cost controls to exceed financial goals for clientele into FMCG/FMCD, Auto, QSR, Pharma, Start-up & Cold Chain.
Overview
21
21
years of professional experience
Work History
T National Manager SCM & Key Accounts
L
08.2022 - Current
Supply Chain Operations & Warehouse- PAN India
Spearheaded a PAN India 27 warehousing locations, spanning 15 lacs sqft, overseeing transactions of over 1000+ tons and supervised a fleet of 5000+ vehicles for multiple strategic business units
Oversee the comprehensive execution of business goals, encompassing annual operating plans, channel development, and productivity enhancement
Responsible for overseeing the day-to-day operations, finance, strategic planning, and business development
Build demand forecast from Sales Forecast and Delivery Backlog/Plan for vendors to ensure availability of materials for JIT delivery
Manage and Coordinate activities related to purchasing of capex and opex across all functions in the organization, material requirements planning, inventory control, warehousing, and receiving
To create, drive and integrate all continuous improvement and digital transformation initiatives that deliver Business Excellence across the organization
Oversaw relationships with 70+ leading OEMs and component manufacturers of construction and mining equipment, ensuring smooth procurement and supply chain operations
Responsible for Service & COST KPIs: OTIF, Production, DC, Primary Freight Cost, SLOB and Productivity
Capacity Planning, Network Optimization, Replenishment Planning, Inventory Optimization, Production and Material Planning for Category for PAN India (~20000 SKUs) spanning across 4 Manufacturing units
Special Projects: Lead special projects across functions that are essential for business growth and innovation
These could include designing the organization structure, compensation plan and incentives, operating procedures, and protocols, etc
Solution Development and Delivery: Implementation of advanced technologies such as artificial intelligence, machine learning, blockchain, and Internet of Things (IoT) to improve visibility, traceability, and decision-making across the supply chain
Retailers, manufacturers and logistics service providers optimize and accelerate their supply chain from planning through fulfillment, delivery, and returns
AI-driven supply chain platform and multi-enterprise, multi-tier network enable more accurate forecasting and dynamic management of capacity, inventory and transport
Optimizing Processes: Evaluating current supply chain processes and identifying inefficiencies, bottlenecks, and areas for improvement, leads initiatives to streamline operations, reduce costs, and increase efficiency throughout the supply chain network
Accurate forecasting of revenue, head count, profitability, margins, bill rates and utilization
Implemented SAP S/4 HANA and SAP Ariba for more than 2 Lacs supplier collaborations, leading to the standardization of end-to-end business processes and improved efficiency
Led end-to-end process re-engineering efforts, cost improvement projects, identified cost-saving opportunities, provided timely reports on project status, risks, and issues
B2B / Sales / Business Development / Supply Chain Solutions
Implement Key Supply Chain projects, incorporating SOPs & Business Processes for smooth workflow
Manage key accounts where the Top 20% contribute approximately 80% of Recurring Revenue
Streamline Oracle Transportation Management for the movement of goods across the supply chain from shippers to third-party logistics (3PL) organizations
Key Accounts Management
Drive revenue growth, enhance customer satisfaction, and bolster retention as an effective Key Account Manager through strategic relationship building and multifaceted initiatives
Oversee the B2B e-commerce platform, empowering businesses, particularly MSMEs, to source their industrial supplies nationwide digitally and cost-effectively
Develop Sustainability Road-Maps:
Develop business model and implementation road maps for sustainable strategies based on analytics-based insights for areas such as circular economy, net zero emissions, sustainable development goals, renewable energy, carbon neutrality / De-carbonization, Sustainable Business Strategy
Achievements
Implement LogiNext, FarEye automate operations to help with real-time tracking, route optimization, transportation and logistics management
Implemented Blue Yonder for digital supply chain transformation
Helps businesses navigate modern supply chain complexity and volatility with more resilient, sustainable supply chains to delight customers, scale profitably, and run flawlessly
Implementation of Digital transformation with tools Artificial intelligence, Digital Twin, Robotic Process Automation, IoT enhancing productivity, reducing CO2 emissions, and creating next-generation products and materials
Developing, documenting, implementing documentation for ISO 9001, ISO 14001, and ISO 45001
Drive implementation SAP S/4HANA, TMS Salesforce helps analyze workflows, design apps (Digital Inventory apps) tooling, assign tasks and track performance.
Writer Corporation National Manager
01.2021 - 08.2022
PAN India
Manage and nurture large key accounts to drive substantial monthly revenue generation of 25Cr
Undertake Supply Chain Solution Design Tasks such as Transport RFQs, Network Analysis and Warehousing, Optimization, Simulation, Data Analysis, and Routing to enhance operational efficiency
Implement sustainable PR/IR initiatives, ensuring effective communication with blue-collar and staff members, contract laborers, and compliance with statutory regulations
Business Excellence Supply Chain Solutions Design
Plan, manage, develop, and control all mile logistic processes including transportation logistics, material control, planning and warehousing to ensure materials and products are in the JIT
Sales / KAM, Expanding the Client Network and Driving Growth:
Driving sales revenue growth, market share expansion, and customer satisfaction
Develop and nurture relationships with key customers and stakeholders to maximize the company's sales
Achievements
Enhanced the expected gross profit margin and exceeded above 65% of project cost
Implementation of packaging materials aggregators saving of 33%
Implemented DIMS( Digital Inventory Mgmt Sys) to zero down errors, accurate order update and time efficiency
Achievements include a 25% increase in revenue, a 40% increase in new customer acquisition, and a 30% increase in repeat business.
National SCM Manager
Dunkin' Brands, Domino’s Pizza & Baskin Robbins
01.2018 - 12.2020
Dunkin' Brands Group is the world’s leading franchisors of quick service restaurants (QSR) (Baskin-Robbins, Dunkin' Donuts) & Domino's Pizza
PAN India Supply Chain Strategy, Implementation & Innovation
Independently oversee PAN India operations for core food and non-food stock distribution, focusing on cost efficiency, scouting, and implementing new technologies, and coordinating with contract logistics/3PL, transporters, sales, and finance teams
Manage On-Time In-Full (OTIF) operations nationwide, ensuring seamless production, storage, and distribution of ice cream and dry stock across multiple touchpoints through a distributor and 3PL network
Establish continuous replenishment of stock from plant to depots and over 1000 stores
Utilize SAP S/4 HANA for advanced planning systems to enhance operating efficiencies
Develop transportation strategies like buy vs
Hire and transportation mode optimization
Develop a zero-inventory holding model for distributors and design a Direct-to-Ship model with reverse logistics for empty tray pick-up and dry stock delivery
Collaborate closely with internal stakeholders including factory teams, fulfillment centers (FCs), supply chain, finance, and last-mile operations teams
Drive Business Results in Partnership with Distributor/Stockiest:
Lead the Project Management of the Distributor Life Cycle, from appointing of distributor through due diligence checklist to ensuring onboarding
Drive the implementation of Bizom, a Retail Intelligence platform, to streamline distributor's goods order-to-pay cycles through digital touchpoints across sales teams and Sales channels
Procurement, Sourcing & Vendor Management
Drive projects of sustainable packing material development from New Product Development, Purchase, Marketing, or design change requests raised by manufacturing plants
Responsible for managing vendor/partner relationships, for example, contract and commercial terms and conditions
Achievements
Conducted Fleet and Route Optimization with Real-Time Tracking, Geo-Fencing, resulting in a 27% reduction in logistics
Recommended Hybrid fuel vehicles, leading to a 33% reduction in fuel costs
Collaborated with suppliers, Just-In-Time delivery, resulting in a 21% reduction in inventory levels
Reduced freight costs by 5.70 lacs per month through the implementation of an auction process
Implemented Electric Vehicles (EV) and Eutectic cold chain energy-efficient vehicles sustainability
Significantly decreased SMOG at PAN India locations annually by 70 lacs
Improved pallet management strategies, monthly reduction of pallet rental costs by 5 lacs.
Furlenco Regional Manager
09.2015 - 01.2018
Ops and Sales
Regional Operations Management
Established, Managed PAN India warehousing including city wise hyper local distribution centers, fulfilment centers with multi mile logistics and managed blue collared work forces, labor, mathadi and transport unions
Operational Efficiency: Work with teams to optimize processes, reduce costs, and improve efficiency
Business Planning: Assist in developing Operations Budgets and Strategic plans
Reporting and Analysis: Develop and maintain reports and dashboards to track performance and operational metrics
Analyze data to identify improvement opportunities and present insights to leadership
Continuous Improvement: Promote continuous improvement culture and participate in initiatives to enhance operations
Stakeholder Collaboration: Engage with stakeholders across different functions to align on operational strategies and system changes
Waste Reduction Strategy: Design and implement waste reduction programs, fostering a culture of waste reduction and sustainability
Support material waste reduction through data analytics
Achievements
Implemented projects, 45% reduction in operational expenses and projected 23 lacs annual savings
Partnership with IKEA for interior fit outs and furniture assembly for show flats
Developed and implemented in-house refurbishment to saving of around 5 lacs / PM
Reduction in manpower cost by 6 lacs annually
Fleet optimization reducing cost by 70%
Developed pin code delivery and Manpower planning reduction in manpower by 35%.
KAM
FedEx
09.2012 - 09.2015
Pvt Ltd Supply Chain Solutions &
Design and implemented multiple Supply Chain Solutions and generated sales revenue for a portfolio of Universal Key accounts in health care, pharma, industrial, auto, bio tech, FMCG
Implemented BCCHA license for FedEx in-house customs clearance.
Supply Chain Solutions Engineer
Jet Airways, UPS JV
06.2003 - 09.2012
Managed a budget of approx
5000 Cr for procurement of aircraft parts and other major capex items
Developed service excellence and Supply Chain Solutions for key accounts, Oracle E-sourcing, Manage Aircraft Linehauls, Irregularities airline operations, AOG due to technical issues, Aircraft Utilization / Productivity.
Skills
Supply Chain Transformation
Project Management
Cost-Reduction Strategies
Key Accounts Management
Operations & Service Excellence
Negotiation & Contract Management
Business Development
Logistics & Fleet Management
Supply Chain Solutions & Innovation
Client Acquisition
Revenue Expansion
Sales Excellence
Key Achievement
Managing PAN India warehousing space spread across 15 lacs sqft with multiple warehousing partners The clientele ranges from FMCG/FMCD, E-commerce, Auto, Pharma, and other industries Onboard 3PL partners and monitor their performance as per the service level agreements (SLAs)
Implemented process improvement tools like Kaizen, FMEA, and Value Stream Mapping
Digitalize supply chains to enhance guaranteed last-mile delivery to over 19,000 pin codes
Ensure transit compliance in primary transportation >98%, Ensure on-time vehicle placement in primary transportation >98%
Responsible for managing 20,000 SKU’s inventory, auditing inventory levels with Lean Six Sigma methodologies
Timeline
T National Manager SCM & Key Accounts
L
08.2022 - Current
Writer Corporation National Manager
01.2021 - 08.2022
National SCM Manager
Dunkin' Brands, Domino’s Pizza & Baskin Robbins
01.2018 - 12.2020
Furlenco Regional Manager
09.2015 - 01.2018
KAM
FedEx
09.2012 - 09.2015
Supply Chain Solutions Engineer
Jet Airways, UPS JV
06.2003 - 09.2012
Accomplishments
Implement Oracle TMS, LogiNext and FarEye, Fleet and Route Optimization with Real-Time Tracking, Geo-Fencing, resulting in a 27% reduction in logistics
Hybrid fuel vehicles, leading to a 33% reduction in fuel costs
Effective implementation Blue Yonder AI-Driven Supply Chain Platform, JDA modules, SAP S/4HANA, SAP Ariba, WMS, TMS, Tableau, Salesforce, Bizom, platforms for analytics
Digital transformation with tools Artificial Intelligence, Digital Twin, Robotic Process Automation, IoT, enhancing productivity, reducing CO2 emissions, and creating next-generation products leading to roadmap for sustainability
Process Re-engineering and SOP implementation for standardization
ISO Implementations
Implementation of packaging materials aggregators saving of 33%
Collaborated with suppliers, Just-In-Time delivery, resulting in a 21% reduction in inventory levels
Reduced logistics P&L by 17% per month through the implementation of an auction process
Implemented Hybrid vehicles, Electric Vehicles (EV) and Eutectic cold chain energy-efficient vehicles sustainability
Significantly decreased SMOG at PAN India locations annually by 70 lacs
Improved pallet management strategies, monthly reduction of pallet rental costs by 5 lacs.