Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Amit Gupta

Amit Gupta

Mohali

Summary

Proven Quality Manager with 15 years of experience in manufacturing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Strengths in process improvements and root cause analysis backed by a Bachelors Degree in Electronics & Instrumentation.

Overview

16
16
years of professional experience

Work History

Sr.QA Manager

Winni(E-Commerce)
Mohali
04.2022 - Current

Key Objectives:

  • Compliance management
  • Drive improvements in KPI’s.
  • Manage the Quality departments and optimize the resources in each plant.
  • Formalize goals and objectives for both Quality departments.
  • Mentor and improve quality resource knowledge and skillsets.
  • Responsible for onboard QMS and Quality training for all new hires.

Accomplishments:

  • Documented all phases of QA process including test plans, scripts, execution results, bug reports.
  • Prepared detailed defect reports which included screenshots of errors encountered during testing.
  • Created test plans, scenarios, scripts, or procedures.
  • Established procedures and quality standards.
  • Established product specifications and quality assurance practices.
  • Changed the mindset of the Quality team from a reactive stance to proactive
  • Restructured the roles of the Quality team in order to improve efficiency while our department was understaffed.
  • Collected and analyzed production samples to evaluate quality.
  • Troubleshot product issues and fixed problems.
  • Monitored product trends and suggested changes.
  • Trained new members on existing processes and tools used in the team.
  • Established and accomplished goals for improvements in profits, quality and delivery.
  • Trained and mentored Quality and Production personnel to lead successful project teams.
  • Successfully implemented Automation suite for E-Commence website.

QA Manager

Ambrisk Soft System
Mohali
07.2021 - 04.2022
  • Established and accomplished goals for improvements in profits, quality and delivery.
  • Performed manual and automated tests on web-based applications using various tools like Selenium WebDriver.
  • Fielded customer complaints and rectified service issues.
  • Evaluated effectiveness of existing Quality Assurance processes and implemented corrective actions where needed.
  • Collaborated with developers and designers to ensure that delivered products met required specifications and standards.
  • Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
  • Managed supplier key performance indicators and checked materials for compliance with specifications.
  • Planned and coordinated resources for efficient execution of projects within budget constraints.
  • Documented all testing processes including bug tracking reports, test cases and test scenarios.
  • Provided regular performance reviews for QA staff members and identified areas requiring further training.
  • Developed test plans, protocols and strategies to ensure the highest level of product quality.
  • Collected and analyzed production samples to evaluate quality.

QA Lead

Dataguise(Pk Ware)
Mohali
07.2014 - 07.2021
  • Monitored execution of testing activities, directing supervisors, inspectors, and floor workers according to testing specifications to gather accurate, useful data.
  • Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.
  • Monitored and facilitated bug resolutions to optimize software.
  • Decided which products were defective and which ones were right.
  • Monitored performance metrics such as response time, memory usage during stress testing sessions.
  • Participated in design reviews and code reviews to ensure compliance with established coding guidelines and standards.
  • Completed unit and regression tests on software and individual modules.
  • Oversaw study of problems in production lines and creation of new products or procedures to alleviate impediments to optimal production or profits.
  • Conducted tests on software applications to identify bugs or defects.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Assisted developers in troubleshooting issues related to software applications.
  • Trained and developed employees in effort to contribute to overall professional growth.

Sr. Test Analyst

Interglobe Technology
Gurgaon
06.2013 - 06.2014
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Conducted customer acceptance testing onsite and on location at consumer sites.
  • Participated in sprint reviews with agile teams to provide feedback on product features.
  • Drove testing process improvements and automation methods to help speed up test execution.
  • Involved in Preparing the Test Plan, Test Cases, Test Scenarios, Test Summary Report.
  • Involved in Test execution of a Full suite of Test cases.
  • Training new team members.
  • Involved in test cases by analyzing functional and business requirements.
  • Conducted Regression, Functional, Sanity, and GUI testing.
  • Interacting with Developers for assistance in the Identification, Simulation, Resolving and Tracking of problem events.

Technical Associate(Testing)

Tech Mahindra
Noida
12.2010 - 08.2012
  • Understanding the client requirements and Project Functionalities.
  • Involved in Preparing the Test Plan, Test Cases, Test Scenarios, Test Summary Report.
  • Involved in Test execution of Full suite of Test cases.
  • Involved in test cases by analyzing functional and business requirements
  • Conducted Regression, Functional, Sanity and GUI testing.
  • Compared the actual and expected results.
  • Reporting the bugs and its Status for the Test Runs.
  • Interacting with Developers for assistance in the Identification, Simulation, Resolving and Tracking of problem events.

QA Analyst

ElixirCT
Noida
09.2007 - 12.2010
  • Understanding the client requirements and Project Functionalities.
  • Test Plan and test case creation.
  • Performing Functional, GUI, Integration, System and Regression Testing.
  • Reviewing of test documents.
  • Defect reporting and tracking of bugs using bug tracking tool Bugzilla.
  • Setting up Test Environment.
  • Maintaining Defect History.
  • Ramp up, Training & KT to New Joiners on modules.

Education

B.Tech - Electronics & Instrumentation

MIET
Meerut
06-2005

Skills

  • Performance Testing
  • Configuration Management
  • Cross-Functional Team Leadership
  • Stakeholder Communication
  • Continuous Integration
  • Software Development Lifecycle
  • Process Improvement
  • Training/Mentoring
  • Team Mentoring
  • Decision Analysis
  • Test Planning
  • Robot Framework
  • Python
  • Goals Setting
  • Quality Standards Determination
  • Work Planning and Prioritization
  • Risk Analysis and Mitigation

Timeline

Sr.QA Manager

Winni(E-Commerce)
04.2022 - Current

QA Manager

Ambrisk Soft System
07.2021 - 04.2022

QA Lead

Dataguise(Pk Ware)
07.2014 - 07.2021

Sr. Test Analyst

Interglobe Technology
06.2013 - 06.2014

Technical Associate(Testing)

Tech Mahindra
12.2010 - 08.2012

QA Analyst

ElixirCT
09.2007 - 12.2010

B.Tech - Electronics & Instrumentation

MIET
Amit Gupta