Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Amit Gupta

Noida

Summary

Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Relationship manager

Indiamart Intermesh Ltd
06.2021 - Current
  • Manage and oversee the work of 7-9 sales Executives
  • Coach, train, evaluate and monitor sales representatives performance
  • Set and track sales targets and KPIs
  • Execute sales analysis, prepare sales reports and suggest improvements
  • Onboarding new client on portal and keep monitoring their journey.
  • Use customer feedback to generate ideas about new features or products
  • Research and discover methods to increase customer engagement
  • Ensuring client satisfaction by providing best possible services
  • Build an open-communication culture in team
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.

Sales Executive

Indiamart Intermesh Ltd
07.2019 - 05.2021
  • Communicating with customers
  • Making outbound calls to potential customers
  • Developing new leads
  • Creating and maintaining customer database
  • Understanding customer needs
  • Explaining product features and benefits
  • Closing deals and achieving monthly sales target
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Education

MBA - Marketing & Sales

DR APJ ABDUL KALAM TECHNICAL UNIVERSITY
Lucknow, India
07-2019

Skills

  • Client engagement
  • Revenue generation
  • Solution management
  • Service support
  • New business generation
  • Client acquisition
  • Team leadership
  • Sales proficiency
  • Business development
  • Business trend analysis
  • Relationship management
  • Value selling
  • New business development

Certification

  • Digital Marketing from Google
  • Social media marketing from accenture

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)

Interests

Watching Cricket

Listening Music

Solving Puzzle

Current Affairs

Timeline

Relationship manager

Indiamart Intermesh Ltd
06.2021 - Current

Sales Executive

Indiamart Intermesh Ltd
07.2019 - 05.2021

MBA - Marketing & Sales

DR APJ ABDUL KALAM TECHNICAL UNIVERSITY

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Amit Gupta