Amit Gupta
Summary
Results-driven Architect specializing in Oracle CPQ and Siebel configuration to optimize system performance. Led teams in order management and product configuration, fostering innovation and efficiency in telecom and banking sectors through agile methodologies. Recognized for delivering impactful solutions and driving project success.
Overview
24
24
years of professional experience
Work History
Architect
AT&T Services Inc.
09.2025 - Current
- Designed and planned new projects utilizing advanced features of Oracle CPQ to effectively address specific business needs.
- Executed enhancement projects in Oracle CPQ, significantly improving system functionality and performance.
- Provided production support and enhancements for Oracle CPQ systems, ensuring seamless operation and user satisfaction.
- Utilized Oracle CPQ expertise to identify and resolve complex production issues, ensuring system stability.
Techno-Functional Consultant, Technical Lead, Team Lead, Senior Developer
IBM India Pvt. Ltd.
08.2008 - Current
- Led Siebel technical team to improve project delivery and collaboration with stakeholders.
- Served as SME in Siebel product modeling, order management, and configuration, guiding team in implementation.
- Facilitated discussions with client teams to evaluate technical feasibility of requirements and align on solutions.
- Reviewed IBM Siebel projects based on best practices for project health checks.
- Mentored team members in various technical areas to advance skills.
- Facilitated product configuration sessions to support colleague development.
- Acquired expertise in Siebel product configuration and order management processes.
- Received multiple awards and recognition from senior management throughout project lifecycles.
Senior Developer
Accenture India Pvt. Ltd.
09.2005 - 08.2008
- Developed technical designs to align with functional requirements.
- Configured applications to meet technical specifications and enhance performance.
- Conducted bug fixes and provided ongoing support to ensure system reliability.
- Achieved certification as Siebel 7.7 Core Consultant.
- Gained expertise in Siebel configuration scripting and workflows.
- Recognized for outstanding performance in Q3 2007 by service line.
Software Engineer
Seacom Solution Pvt. Ltd.
05.2004 - 09.2005
- Enhanced and supported SmartShop product as point of sale application for retail industry, improving user experience.
- Facilitated go-live at multiple client locations, ensuring successful implementation and client satisfaction.
- Received cash award from customer for exceptional dedication and effort in project delivery.
Software Engineer
Esteem TecnoSolutions
08.2002 - 05.2004
- Enhanced stock updating features to increase accuracy and streamline inventory processes.
- Developed asset tracker to improve inventory management visibility in real business contexts.
- Delivered product to multiple clients, improving their inventory management processes.
- Created custom reporting tools tailored to specific client requirements.
Education
Post Graduate Diploma - Advanced Computing
CDAC, Amrita Institute
Coimbatore, IN01-2002
BE - Textile
College of Engg. and Technology Akola
Akola, IN01-2001
Skills
- Oracle CPQ and Siebel
- Banking and telecom domain expertise
- Database management: Oracle, DB2, SQL, Postgres
- Cloud technologies: AWS, Oracle Cloud, Azure
- Programming languages: C, C, Java, Python, SQL
- Collaboration tools: Confluence, Jira, Mural
- Agile and waterfall methodologies
Additional Information
Reviewed many other IBM Siebel projects, based on Siebel best Practices as a health check of the project and provided valuable inputs to Project and IBM management, Conducted multiple product configuration sessions to help other IBM colleagues to grow in this area, Interviewed for Order Management, Product Configuration and Configuration Siebel skill-set, Received Manager's choice award multiple times in year 2014, 2015, 2016, 2019, 2020 & 2021 for showcasing following practices, Unite to Get it Done now, Put the Client First, Share Expertise, Received GBS GD Eminence & Excellence Awards in year 2012 & 2014, Received Certificate from Communication Sector as a token of appreciation & acknowledgement of hard work in June 2010, Got 'Being Your Best' & 'Going Beyond Your Call of Duty' award from Telecom New Zealand Project
Assignment History
- Handled below recent projects in IBM:
- AT&T
- Bendigo Bank (Banking Transformation)
- Slovak Telekom
- Telefonica
- Earlier IBM Engagements: Vodafone Idea, Ministry of Transportation Ontario, Belgacom (Belgium), BPost (Belgium), ITI Neovision (Poland), Telecom New Zealand, Mobilink Pakistan – Delivered Siebel CRM, Oracle CPQ, Product Configuration, Order Management, Integration, and Production Support solutions across Banking, Telecommunications, Media, and Public Sector.
Digital Credentials
•Certified Oracle CPQ 2025 Implementation Professional
•Certified Oracle CPQ 2024 Implementation Professional
•Disciplined Agile Senior Scrum Master (DASSM)
•Architectural Thinking training
•Oracle Cloud Infrastructure 2024 Generative AI Certified Professional
•AWS Certified Cloud Practitioner
•Microsoft Certified: Azure Fundamentals
•Certified SAFe® 5 Scrum Master
•IBM WatsonxEssential
•Salesforce Platform Developer 1 & Administration certification.
Languages
- English, Fluent
- Hindi, Fluent
- Marathi, Fluent
Timeline
Architect
AT&T Services Inc.
09.2025 - Current
Techno-Functional Consultant, Technical Lead, Team Lead, Senior Developer
IBM India Pvt. Ltd.
08.2008 - Current
Senior Developer
Accenture India Pvt. Ltd.
09.2005 - 08.2008
Software Engineer
Seacom Solution Pvt. Ltd.
05.2004 - 09.2005
Software Engineer
Esteem TecnoSolutions
08.2002 - 05.2004
Post Graduate Diploma - Advanced Computing
CDAC, Amrita Institute
BE - Textile
College of Engg. and Technology Akola