AMIT GUPTA

• Built and led a division of 150 high-performing individuals across engineering, management, product, and UX, while serving as the Engineering Site Leader for the UKG Pune office.
• Managed direct leadership oversight for architects, senior managers, and managers, and maintained third-party vendor engagement to exceed delivery milestones.
• Drove AI adoption and engineering excellence by applying AI-powered DX metrics to measure True Throughput, guided by three strategic pillars: meaningful daily use, increased True Throughput, and responsible cost management.
• Contributed to company-wide cost savings by identifying inefficiencies within existing systems and recommending alternative solutions.
• Implemented AI-assisted incident management and root cause analysis workflow.

• Led engineering strategy and delivery for the Ready product platform, supporting a business with annual revenue of over $550 million.
• Directed a multi-geography organization of 120+ members through managers, with direct oversight of managers, architects, and a project manager.
• Delivered the technology transformation of the Ready product, driving the shift from a monolithic Java application to a REST API and React.js architecture.
• Built the Ready function in Noida from scratch and scaled it into multiple teams, with a strong focus on fostering engineering excellence and talent development in the Noida development center for the Ready product line.
• Partnered with the Product group on strategic roadmap adjustments, the UX group on new patterns, standards, and common components, and aligned architects on technical initiatives and long-term vision, contributing to a 15% reduction in Time to Live for new features.
• Collaborated across geographies with EAP (Belarus) and US, Bulgaria, Belgium counterparts, increasing the full stack skill set by 30% and improving bandwidth efficiency for stretch deliveries by 10%, while empowering teams to make engineering decisions, challenge the status quo, and navigate roadblocks.

[Includes: Associate Manager, Manager, Development]

• Led end-to-end component ownership for Noida teams, ensuring accountability across delivery and operational performance.
• Reduced cycle time (18 to 10 days) by enabling teams to proactively manage toil, wait times, and vertical story slicing, supporting more frequent delivery, a reduction in incoming defects, and reducing cognitive load across teams.
• Increased overall team productivity through continuous process improvement initiatives and effective resource allocation.
• Resolved critical production issues quickly and effectively by leading incident response efforts during system outages or security breaches.
• Managed software release cycles with careful planning, coordination, and communication across various departments.

[Includes: Software engineer, Senior software engineer, Tech lead, Principal Engineer]

• Delivered high-quality code and automation to support delivery excellence across engineering initiatives.
• Ensured service resiliency, scalability, observability, and high availability in line with operational and architectural standards.
• Drove the reduction of technical debt to improve maintainability, stability, and long-term engineering efficiency.
• Improved customer satisfaction by proactively reducing incoming defects and incidents.
• Aligned execution with established organizational and team processes to support consistent and effective delivery.
• Followed Agile and Scrum practices across the organization and team to enable structured collaboration and iterative development.
• Drove a strong focus on observability and dashboards to reduce Mean Time to Resolve (MTTR) and improve support excellence.