Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Operations Manager
Maruti Genuine parts Distributor
kota
07.2013 - Current
Managed Over 20 Percent Growth Path over last 9 years
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Introduced new methods, practices and systems to reduce turnaround time.
Increased profit by streamlining operations.
Prepared annual budgets with controls to prevent overages.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
Customer Service Manager
Pixel Electro Controls
kota
07.2010 - 06.2013
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
Updated existing customers on new products, updated services and changes in accounts to maintain good rapport and increase sales 30%
Evaluated employee performance and conveyed constructive feedback to improve skills
Set aggressive targets for employees to drive company success and strengthen motivation
Established team priorities, maintained schedules and monitored performance
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
Project Manager, Data Analytics
NR Switch N Radio Services Private Limited
Kota
07.2006 - 06.2010
Developed and initiated projects, managed costs and monitored performance.
Maintained relationships with material vendors to lower costs and diversify capabilities.
Met project deadlines without sacrificing build quality or workplace safety.
Updated operational methods and oversaw accounting procedures for improved efficiency.
Managed Over 200 Team size single handedly
Planned, designed and scheduled phases for large projects
Achieved project deadlines by coordinating with contractors to manage performance
Identified plans and resources required to meet project goals and objectives
Education
Master of Commerce - ECONOMIC ADMINISTRATION AND FINALCIAL MANAGEMENT
Assistant General Manager – Project Execution at Kalpataru Projects International Ltd.Assistant General Manager – Project Execution at Kalpataru Projects International Ltd.