Amit Jha
Noida
Summary
Sr. Consultant I specializing in Health and Benefits with over 8+ years of experience. Proven track record of developing and implementing strategic health and benefits programs that drive cost savings and improve employee satisfaction. Adept at conducting in-depth data analysis, identifying key insights, and recommending innovative solutions to meet clients' specific needs. Strong project management skills with a focus on delivering high-quality results on time and within budget. Excellent communication and stakeholder management abilities to effectively collaborate with clients and internal teams. Passionate about staying abreast of industry trends and regulations to provide informed and cutting-edge advice to clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Consultant I - Health and Benefits
Aon Consulting PVT LTD
Gurugram, Haryana
05.2023 - Current
- Providing efficiency for more than 1 FTE during the year through gradual savings and multiple automations.
- Prepared comprehensive project status updates including risks, issues, timeline changes.
- Develop relationships with prospective clients and insurance partners and internally with sales and marketing team, consultants within and outside H&B.
- Developed detailed project plans and timelines to ensure successful completion of projects.
- Created reports, presentations and other documents to share findings with management team.
- Established strong working relationships with both internal teams as well as external teams and clients.
- Managed multiple client engagements simultaneously while adhering to tight deadlines.
- Problem-Solving and Handling Conflicts Between Employees. and Improving Employee Engagement and Motivation.
Consultant II- Health and Benefits
Aon Consulting PVT LTD
Gurugram, Haryana
04.2021 - 04.2023
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Preparing and maintaining various reports, such as Utilization Matrix, Workflow Management Report, Monthly Dashboard etc.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Consultant I- Health and Benefits
Aon Consulting PVT LTD
Gurugram, Haryana
02.2018 - 03.2021
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Determined consumer needs to provide products and services appealing to larger market.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
- Leveraging technology for publishing weekly and monthly dashboards; delivered 200+ unique reports since last year.
- Streamlining processes for better utilization of resources in order to own the full project life cycle.
- Liasoning with stakeholders, external vendors and consultants across multiple time-zones to drive results and deliver 400+ repots each quarter consistently.
- Monitored operations and reviewed records and metrics to understand company performance.
Sr. Collections Specialist
Accenture Service PVT LTD
Noida
08.2015 - 02.2018
- Provided guidance and training to junior staff members in the Collections Department.
- Conducted regular reviews of internal policies and procedures related to collections activities.
- Attended weekly meetings with senior management team to discuss progress on outstanding debts.
- Drafted correspondence for overdue account notifications and other related communication.
- Developed strategies for reducing overall delinquency rate across portfolios.
- Adhered to all federal, state, and local laws governing debt collection practices.
- Ensured timely collection of payments by phone, email, or mail.
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution.
Education
BBA - Management Information Systems
Institute of Management Studies (IMS)
Ghaziabad 07-2014
Skills
- Analytical Skills
- Problem-Solving
- Team Collaboration
- Time Management
- Organizational Skills
- Interpersonal Skills
- Analytical Thinking
- Power BI Skills
Certification
- Yellow belt at Aon
- National Professional Certification in Retail Management
- Certified Hospitality Marketing Executive (CHME)
- PMP at AON
- Transitioning from Waterfall to Agile Project Management
Accomplishments
- Earned2 Plaudits in the year 2018 at AON.
- Earned 3 Plaudits in the year 2019 at AON.
- Earned 3 Plaudits & 1 Gold Awards in the year 2020 at AON.
- Earned 3 Plaudits, 2 ABS Star Awarded & 1 Silver Awards in the year 2021 at AON.
- Earned 2 ABS Platinum Awarded & 1 Silver Awards in the year 2022 at AON.
- Earned 1 Plaudits, 1 Silver Awarded ,1 Gold Awards and 100% Employee Engagement and Retention in the year 2023 at AON
- Earned 1 Gold and 1 silver in the year 2024 at AON
Timeline
Sr. Consultant I - Health and Benefits
Aon Consulting PVT LTD
05.2023 - Current
Consultant II- Health and Benefits
Aon Consulting PVT LTD
04.2021 - 04.2023
Consultant I- Health and Benefits
Aon Consulting PVT LTD
02.2018 - 03.2021
Sr. Collections Specialist
Accenture Service PVT LTD
08.2015 - 02.2018
BBA - Management Information Systems
Institute of Management Studies (IMS)
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