Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Amit Jha

Business analyst
Delhi

Summary

A highly dedicated individual with the experience of 6+ years and ability to communicate job expectations to employees on a regular basis. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Business Analyst

Genpact
07.2024 - Current
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Prepared and submitted high-quality Suspicious Activity Reports (SARs) in compliance with FinCEN and BSA/AML regulatory requirements.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Investigated potential suspicious activities and filed timely SARs using internal systems and regulatory platforms
  • Enhanced transaction monitoring system efficiency by streamlining processes and implementing risk-based approaches.
  • Contributed to risk assessments by providing insights from transaction monitoring activities, helping the organization stay ahead of potential threats.
  • Mitigated operational risks through periodic testing and validation of the transaction monitoring system''s functionality.
  • Strengthened AML compliance by conducting thorough risk assessments and monitoring transactions.

Associate - AML, KYC & Risk Analyst

Paytm Payments Services Limited
05.2022 - 06.2024
  • Working on dispute cases with PA (Payment Aggregator)/ PG (Payment Gateway) partners
  • Coordination with banking partners and alliances to resolve any issue observed in BAU
  • Working on risk-based monitoring on agents working on our system to minimize FTS ratio
  • Implemented robust transaction monitoring systems to detect and investigate suspicious activities, ensuring compliance with regulatory standards
  • Weekly and monthly review of merchants belonging to risky pin codes and Geo Location
  • Accountable for checking merchants KYC & Business Documents as per the Entity and Line of business
  • Assuring all protocols as per government and internal compliance
  • Handled fraud cases related to the marketplace, as part of the risk management team
  • Data Extraction through SQL/Hive as per requirement
  • Performed in-depth transaction analysis, identifying patterns and trends to proactively prevent fraudulent activities and money laundering
  • Ensuring 100% and timely closure of ad-hoc project & requests - internal or external requests
  • Performing weekly clean-up activity of Exceptionally approved merchants/MCC Review/Line of business verification of high risk merchants
  • Improved decision-making processes by providing insightful recommendations based on thorough risk analysis.

Operation Executive

Goniteo enterprise Pvt Ltd
08.2019 - 03.2022
  • Used to deal with B2B clients for Amazon/Flipkart Gift Vouchers
  • Streamlined operations by implementing efficient processes and systems
  • Reduced operational costs through effective resource allocation and management.
  • Managed cross-functional teams to achieve project goals on time and within budget.
  • Optimized supply chain processes for increased efficiency and cost savings.

Representative

Concentrix Daksh India Pvt Ltd
08.2018 - 04.2019
  • Internal job title was Advisor: Email, CRM
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Handle all the queries over the email.
  • Modified customer service support system to reduce complaints by 10%

Education

Bachelor of Arts - Political science hons

SOL Delhi University
05.2016 - 06.2019

High School Diploma -

Government Boys School
03.2014 - 04.2016

Skills

  • Training and mentoring

  • Expertise in subject matter

  • Multitasking

  • Transaction monitoring

  • Anti-money laundering compliance

  • Teamwork and collaboration

  • Problem-solving

  • MS office

  • Time management

  • SQL

  • Suspicious activity reporting

  • Sanctions screening

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Personal Information

Timeline

Business Analyst

Genpact
07.2024 - Current

Associate - AML, KYC & Risk Analyst

Paytm Payments Services Limited
05.2022 - 06.2024

Operation Executive

Goniteo enterprise Pvt Ltd
08.2019 - 03.2022

Representative

Concentrix Daksh India Pvt Ltd
08.2018 - 04.2019

Bachelor of Arts - Political science hons

SOL Delhi University
05.2016 - 06.2019

High School Diploma -

Government Boys School
03.2014 - 04.2016
Amit JhaBusiness analyst