Amit Joshi
Business Professional
Dewas
Summary
An adroit professional with more than 16+ years of consolidate experience in NBFC – Microfinance, Home Finance & LAP / Mortgage. Presently working with Veritas Finance LTD Limited as RBH Operation – Indore Demonstrated ability in administering the loan processing, such as Credit Appraisal, Evaluation of financial risk, Documentation and Disbursement in MP. Identification of new branch locations for business growth for companies goals in different area. Advanced exposure in handling delinquent cases and recovering dues from the defaulters.
Proven track record in driving regional sales, managing high-performing teams, optimizing credit quality, and delivering consistent business growth. Seeking to leverage deep market knowledge and leadership acumen to scale business volumes and strengthen distribution across regions.
Overview
17
17
years of professional experience
2006
2006
years of post-secondary education
2
2
Languages
Work History
Regional Business Manager
Veritas Finance LTD
09.2024 - Current
- Developed inaugural incentive performance plan, motivating staff, and achieving 100% increase in sales.
- Implemented data-driven decision making to monitor KPIs, adjust tactics and achieve ambitious sales targets.
- Leveraged knowledge of local markets effectively positioning our products against competitors.
- Expanded the regional market share with targeted customer acquisition strategies and strategic partnerships.
- Established effective communication DSA & Connector channels between management and staff to ensure alignment on corporate objectives.
- Achieved highest contribution among regions (40%) in 2014 by increasing share of high-profit sales and opening new service stations.
- Led regular team meetings to review performance metrics, discuss challenges, share best practices, and celebrate successes.
- Developed and executed successful marketing plans for product promotion and increased brand visibility.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Mentored junior staff members in sales techniques, negotiation skills, territory planning, time management, among other relevant topics.
- Enhanced customer satisfaction rates through exceptional account management and prompt resolution of issues.
- Aggressively pursued new business opportunities leading to increased revenue generation within the region.
- Responsible for handling the 14 branches of Indore Region for delivering sales and Collection and profitability objectives.
- Managing the portfolio of 152 Cr. with Customer base of more than 3112.
- Handling Team of 62 Employees directly Including Area Business Manager, Branch Manager, TL & SM's.
Deputy Vice President
Spandana Sphoorty Financial Limited
12.2021 - 08.2024
- Responsible for handling the 45 branches of Indore Zone for delivering sales and Collection and profitability objectives.
- Managing the business in MP of 45 Branches of Indore Zone.
- Managing the portfolio of 514 Cr. with Customer base of more than 1.79 Lakh.
- Handling Team of 413 Employees directly Including 4 AVP’s, 12 Cluster Managers, 45 BM’s & 352 LO's.
- Maintaining the quality of portfolio with 99.55% collection efficiency.
- Achieving the business target on a monthly basis with average productivity 35 to 40 per staff.
- Managing the HR with their utmost satisfaction and time to time training of staff and organizing the engagement activity with staff.
- Controlling the NPA and PAR and ensuring the better collection from these buckets on a monthly basis.
- Exploring the new area for business expansion.
Territory Manager Operation
Mahindra Home Finance
09.2019 - 12.2021
- Handling Indore territory of MP 1 Team for Operation and collection.
- Managing the business of MP of 10 Branches of Indore Territory.
- Managing the portfolio of 45 Crs with Customer base of more than 5k.
- Average productivity of 10 to 15 files per field staff with average ticket size of 2 lakhs.
- Handling branches – Indore, Dewas, Barwani, Kukshi, Sonkatch, Ashta, Khandwa, Khargone, Barwah and Dhamnod with more than 50+ staff.
- Responsible for Soft / Hard bucket collections in assigned branches.
Territory Manager
L & T Financial Services
09.2017 - 09.2019
- Responsible for handling the 5 branches of Mandsaur territory for delivering on sales and profitability objectives.
- Monitoring of Sales (Disbursement) & Collections, daily tracking of Target's vs Achievement in my assigned branches.
- Handling Team of 35 Employees directly Including 4 Branch Manager's, 4 MCOM & 27 FLO's.
- Maintaining the portfolio with utmost quality with 99.4% OTRR and special focus is also given Highly NPA Impact areas.
- Identification of new potential area for the business expansion.
- Trains the BMs to build a portfolio which has the appropriate customer mix leading to a appropriate branch portfolio mix.
- To supervise and monitor the Branch Managers.
- Educates the Branches on necessary and un-necessary expenditure with an eye on the expense line to ensure the profitability.
- Ensure there are no process violations and deviations wherever have the stamp of the approval from the relevant authorities.
- Ensure adherence to policies and processes, correcting procedural flaws; ensure proper documentation.
- Portfolio Quality: Ensure all assigned Relationships and Branches have high repayments, good center discipline with good attendance levels.
- Achievement: When, I joined the territory my all of the assigned branches all are become the collection branches where I have strategies the planning and execute it in properly manner so that I could be able to improve the portfolio of branches and gradually business in my all branches are resume with satisfactory level.
- Managing the portfolio of 65 Crs with Customer base of more than 20K.
- Won the “Best Territory Manager Award” in 2018 and “JFM contest of 2017 – 18 & 2018 – 2019” of Mandsaur territory.
Area Head
Jana Small Finance Bank
07.2014 - 09.2017
- To supervise and monitor the CREM, CRES and CREC by fixing their business targets for the every month & their follow up of daily basis.
- To ensure and follow up the file Movement for Disbursement of Login file.
- Ensures collection of all receivables in all area and maintaining the 99.96% on time recovery rate.
- Responsible for exploring the new business potential areas.
- Managing the 4 products i.e. Nano / Group loan / Micro Pension / National Pension Scheme and assigning the target to branch team and ensured 100% business target.
- Achievement – Won the award of “Best Area Head” in 2015 – 16.
- Managing the portfolio of 13.10 cr with utmost quality with 100% recovery rate.
Area Manager
SV Credit Line Pvt Ltd
12.2012 - 07.2014
- I am handling the 6 branches namely Bhopal, Brasiya, Ashta, Nasrullaganj Narsingarh and Obedullaganj.
Divisional Manager
Spandana Sphoorty Financial Ltd
03.2008 - 09.2012
- Credit Assistant (March 2008-November 2008)
- Branch Manager ( Nov 2008-May 2010)
- Regional Manager (May 2010- June 2011 onwards)
- Divisional Manager ( June 2011 to September 2012)
- Achievement: I started my career as a field staff and during to tenure I have got 3 promotion and last promotion as Divisional Manager.
- I am 21 branches as a Divisional Manager – Sagar & Jabalpur.
Education
Bachelor's Degree - Commerce
Vikram University
1 Year Diploma - Computer Application PGDCA
Maharishi Mahesh Yogi Vedic University
Jabalpur, MPSkills
Managing Business of a Region
Branch Expansion
Risk Management
Administration
Sales management
Operations management
Teamwork
Teamwork and collaboration
Problem-solving abilities
Personal Information
Date of Birth: 24/Aug/1986
Timeline
Regional Business Manager
Veritas Finance LTD
09.2024 - Current
Deputy Vice President
Spandana Sphoorty Financial Limited
12.2021 - 08.2024
Territory Manager Operation
Mahindra Home Finance
09.2019 - 12.2021
Territory Manager
L & T Financial Services
09.2017 - 09.2019
Area Head
Jana Small Finance Bank
07.2014 - 09.2017
Area Manager
SV Credit Line Pvt Ltd
12.2012 - 07.2014
Divisional Manager
Spandana Sphoorty Financial Ltd
03.2008 - 09.2012
1 Year Diploma - Computer Application PGDCA
Maharishi Mahesh Yogi Vedic University
Bachelor's Degree - Commerce
Vikram University