AMIT KALIA
Sr Manager Category ( Fresh ) & Operations
Gurguram
Summary
Versatile Senior Manager specializing in Fresh Category and Hub Operations and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Senior Manager
MILK Basket
07.2020 - Current
- Responsibility
- Currently Working to Manage and develop Fresh Category and PNL at HO
- Managing 10 Hubs PAN India with Daily Average Sale of 60 Lakhs (Fresh)
- Obtaining 100% Fill rate and availability of 95%
- Implemented SOPs for fresh category e.g., target Setting and Pricing Policy
- Margin Setting for KVI, Non KVI and Margin Builders Skus
- Obtained 35% Net Margin Across Pan India
- Dump Reduction to 6% of Sale Value
- Search for insights into consumer needs and wants
- Research competitors and suggest appropriate pricing and promotional activities
- Calculate forecasts for product demand trends
- Manage and track budget
- Research and analyze data and market insights
- Worked as a Hub Head for Gurugram & Hyderabad fulfillment Centre B2C and Processed 34K orders daily and delivering them before 7 am
- Key Focus Area
- Hub Operations: - Cost Centre Ownership - Pick-Pack, Delivery, and Hub Operations - End to end processes of pick pack delivery ensuring the highest level of customer experience - Hiring, training, development, and discipline of workforce - Addressing of CX escalations and reverse logistics - Engage with central teams for all Ops and Hub related actions
- Inventory Operations: - Manage Inbound Operations - Infrastructure support for all GRN and Inventory activities - Prevention of Pilferage/shrinkage - Oversee stock-in/ refilling processes
- Additional Responsibilities: - Admin & Liaison: Manage Third party logistics (TPL), internal audits, Liaising with RWAs (and others external agencies), Premise Security, Consumable's procurement and costing through Admin lead
- Finance: Scrutiny and approval of all hub invoices, and control on miscellaneous spends through petty cash
- Manpower Management: Oversee and resolve employee escalations along with hub HR team
- Undertake employee welfare activities and strive to maintain discipline and productivity through necessary interventions
- Projects & Facility Maintenance: Auditing and approval of all projects, regular asset audit and maintenance activities.
Manager, Operation manager of Gurugram Hub
Milk Basket
07.2020 - 06.2022
- For 34K orders daily processing and delivering with refund of 0.50% only
- Key Achievements
- Designed SOPs for Pick pack and last mile operations to achieve the desired targets within the time frame
- Stabilised GGN hub with 34K orders with 0.50% refund for the month
- Stabilised HYD hub for Night Operations, Inventory setup and FnV spoilage reduction with desired SOPs, Manpower and Vehicles management (LMD) and execution.
Manager
Jindal Stainless Limited
Hisar
07.2011 - 03.2019
- Worked as Manager for the Maintenance of 20 Hi mills, finishing lines i.e., Slitting lines, Strip grinding line, SPM, wider BA
- Capex projects i.e., HRAP lines modifications for production enhancement, Technical MIS and Commercials of Cold rolling division
- And Maintenance of Annealing and pickling line and finishing line
- Planning Mechanical activities, as per production schedules to achieve daily, weekly & monthly production volume
- Design & Maintenance of all Annealing Pickling line in CRD-3 division
- Preventive Maintenance for all hydraulics system, Terminal equipment's and all related equipment
- Design and modifications for hydraulic system to reduce mechanical delays
- NAS class Achieving for hydraulic system
- Stock maintaining for all hydraulic items
- To reduce mechanical delays in pickling section
- Inventory management & control; monitoring & resolving inventory variation on day-by-day basis to maintain optimum inventory level.
Education
BE - Mechanical Engineering
Punjab Engineering College
Chandigarh 07.2007 - 07.2011
Skills
Good knowledge of MS excels
Staff Management
Policies and procedures
Sales and marketing
Key Performance Indicators
Business Development
Operations management
Business administration
Creative merchandising
Improvement initiatives
Accomplishments
- Implementing 5S in various areas
- Documentation & Implementation of quality system- ISO 9001:2008
- Provide training to all the workers regarding EHS, 5S and TPM
- Production improvement Projects (PIP'S) undertaken
- Designing and fabrication of Brush Rolls Balancing System to reduce rolls wear and tear
- Design and fabrication of Hydraulic prefill tank for main hydraulic system to achieve NAS class
- Installation of jib crane in Brush Machine area to reduce time for changing rolls drive side bearing block
- Cost Improvement Projects (CIP's)
- To reuse the heat dissipated in form of steam from Jet cooling Chambers to pickling drier
- It will reduce the consumption of steam
- Key Achievements
- Team leader for Design & successfully implementing the Purging of LPG/Propane line for the complete plant line
- Team leader for Installation and commissioning of 1 Ton boiler for LPG plant during the starting of career
- Designing of hydraulic prefill system for main hydraulic system to achieve desired NAS class
- 2011 B.E
- (Mechanical Engineering) from Punjab Engineering College, Chandigarh with CGPA of 6.56 XII from GMSSS 37, Chandigarh, CBSE Board, with 77.8%. X from GMHS 36D, Chandigarh, CBSE Board with 72.6%
- Training
- SIX MONTH INDUSTRIAL TRAINING AT TVS MOTOR (H.P) on “To establish a process for perpetual inventory to achieve 100% stock accuracy”, designed a rack for stickers to maintain FIFO and a productivity improvement project.
Timeline
Senior Manager
MILK Basket
07.2020 - Current
Manager, Operation manager of Gurugram Hub
Milk Basket
07.2020 - 06.2022
Manager
Jindal Stainless Limited
07.2011 - 03.2019
BE - Mechanical Engineering
Punjab Engineering College
07.2007 - 07.2011