Amit Kaushik
Project Delivery Manager / Product Manager
Ghaziabad
Work Preference
Summary
IIM-L certified dynamic and results-driven professional with over 21 years of experience in Information Technology, specializing in Project Delivery Management, Product Management, and Agile methodologies like SAFe. Expertise in leading large-scale, multi-million-dollar projects while managing diverse teams across various locations and cultures to achieve high-impact outcomes. A strong track record in fostering collaborative, high-performance environments ensures seamless execution of complex IT initiatives throughout the Software Development Life Cycle (SDLC) using Agile Methodology. Recognized for strategic planning capabilities and adept at aligning project goals with business objectives to deliver measurable results, driving initiatives from concept to completion with a focus on value delivery and operational excellence.
Overview
21
21
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Senior Project Delivery Manager
NCR Atleos Corp
09.2023 - Current
- Successfully led IT separation across three key applications spanning Product RoR, Engineering Application, and EBS Sales Configurator application, impacting key sales users and resulting in multi-million dollar successful transactions with zero critical defects.
- Oversaw a $23M Oracle ERP modernization program.
- Delivered $1M in license cost savings by replacing it with a homegrown application.
- Successfully led the modernization of three applications, automating the process using an API approach, reducing manual efforts by almost 90%.
- Modernize JIRA user story creation and backlog management using AI.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Mentored junior team members to develop their skills and advance within the organization.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
- Established performance metrics to track progress towards goals, allowing for adjustments as needed to ensure success.
Project Delivery Manager
NCR Corporations
10.2018 - 09.2023
- Led cross-functional teams to successfully deliver complex projects with multiple dependencies and constraints, resulting in million-dollar revenues for the organization (over $10 million).
- Collaborated with vendors for contract management and negotiation, which resulted in cost savings without compromising quality or performance requirements.
- Developed comprehensive project plans that outlined scope, objectives, timelines, resources, and deliverables for successful execution.
- Established clear communication channels for stakeholders, ensuring timely updates on project progress and issues resolution, fostering trust, and long-term partnerships.
- Actively participated in post-project evaluations to identify opportunities for improvement in future deliveries.
- Implemented continuous improvement initiatives to identify areas of inefficiency in the project delivery process and develop solutions for optimization.
Agile Product Manager
NCR Corporations
10.2016 - 10.2018
- Managed the full product lifecycle, from ideation through post-launch support for three key retail products, and increased product delivery frequency from bi-quarterly to bi-monthly.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Scrum Product Owner / BA
Infogain India Pvt Ltd
10.2010 - 10.2016
- Led product launches, collaborating with marketing teams to create successful go-to-market strategies.
- Owned and prioritized product backlog, ensuring alignment with business goals and stakeholder expectations for more than three retail-based products.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution.
- Fostered a culture of continuous improvement through regular retrospective meetings with the team and customers.
BA / QA Lead
Genpact Headstrong India Pvt Ltd
02.2007 - 09.2010
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Streamlined QA processes for improved efficiency, reducing project completion time.
- Conducted root cause analysis on recurring defects, implemented preventative measures to reduce future occurrences, and reduced open bug counts by almost 90%.
- Led cross-functional teams to ensure seamless collaboration in achieving project goals.
- Mentored junior team members, fostering growth and enhancing team performance.
Software Engineer
Infosys Technologies
06.2004 - 01.2007
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
Education
Executive Program - Data Driven Product Management
IIM Lucknow
Noida, India 04.2001 -
B.E. - Electronics and Telecommunication
CCSU University
New Delhi, India06-2002
Skills
Project / Product Management
undefinedTools & Technology
- Project management: JIRA, MS Project, Zephyr, SharePoint, Smartsheet
- Agile / SAFe: JIRA, JIRA Align
- Requirement Prioritization: MoSCoW Rule, WSJF Technique.
- Wireframing: MS Paint, Visio
- MS Office: MS - Word, Excel, Power Point, Paint, Teams
- Database: Oracle 11g
- Version Control & ITSM: Git, ServiceNow
Certification
Certified SAFe ® 5 Agilist
Accomplishments
- Multiple Quarterly “Smile” awards in year 2019, 2020 for successful Product releases resulting in huge $ savings to the organization.
- Meritorious Award in 2013 for excellence in work in area of Defining and managing business requirements.
- Achieved “Eureka Award” in 2009 for Best Suggestion to Delivery Assurance group in managing high quality delivering.
- Lead the team to win the ‘Team Quality Achievement Award' in Q2 2008.
- Excellence On-Spot awards during Q1 and Q2 2006 for Outstanding Performance and Valuable contribution in setting up best processes as a ‘Process Champion'
- Successful transformation of ART (Agile Release Train) from Agile using Scrum to Program level SAFe.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Project Delivery Manager
NCR Atleos Corp
09.2023 - Current
Project Delivery Manager
NCR Corporations
10.2018 - 09.2023
Agile Product Manager
NCR Corporations
10.2016 - 10.2018
Scrum Product Owner / BA
Infogain India Pvt Ltd
10.2010 - 10.2016
BA / QA Lead
Genpact Headstrong India Pvt Ltd
02.2007 - 09.2010
Software Engineer
Infosys Technologies
06.2004 - 01.2007
Executive Program - Data Driven Product Management
IIM Lucknow
04.2001 -
B.E. - Electronics and Telecommunication
CCSU University