Summary
Overview
Work History
Education
Skills
Certificationsandachievements
Skillsandcorecompetencies
Personal Information
Timeline
Generic

Amit Khemnani

Ahmedabad

Summary

12+ years of rich experience in handling Team Role, daily Stand-up meetings, team motivation/trust building, &continuous strategic plannings to achieve organization goals and team KPI. Understand CUSTOMER PAIN AREA, listening to customer voice/frustration & challenges faced during customer life cycle, Innovative & creative approach and COMPETETION MAPPING. Coordination and liaising with vendors/suppliers on regular basis to align customer requirement to achieve customer requirement in the best way possible. Collaborating with the sales team/ KAM / GAM Team to acquire technical and customer in-depth details to help customer grow. Cargo Wise Professional certified and Super USER of Branch to achieve operational KPI, Branch GP reports, Customer analysis report for strategy and planning and further data analysis. Negotiating with shipping / airline companies and building strong business relationship; updating clients and overseas agents on a timely basis through a systemic managing process.

Overview

10
10
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages

Work History

Operations Head

CEVA LOGISTICS
12.2023 - Current
  • Company Overview: Previously known as BOLLORE LOGISTICS
  • Coordinating and liaising between sales, customer service and operations departments
  • Analyze and control direct and (where called for) indirect expenditures of division to conform to budgetary requirements
  • Preparing periodic productivity and performance reports and analysis
  • Working closely with the sales and customer service teams to develop new potentials and to devise strategic approaches to the market
  • Working closely with the Product Management team to ensure nationwide harmonized approach to market and efficient vendor development and management
  • Interacting with peers, subordinates, colleagues and managers from various divisions and offices as well as with clients and prospects
  • Working within deadlines that are competing and unpredictable
  • Handling frequent interruptions and enquiries from internal customers, client and vendors, while addressing problems within fixed customer service and response standards
  • Conducting regular department meetings & sharing MOM
  • Previously known as BOLLORE LOGISTICS

DEPUTY MANAGER OPERATIONS

GEODIS INDIA PVT LTD
01.2017 - Current
  • Handling Key Accounts i.e
  • Alleima, SCHOTT Glass, Kalpataru Power Transmission + sales accounts for handling of Sea export shipments
  • Coordinating and liaising between sales, customer service and operations departments
  • Analyze and control direct and (where called for) indirect expenditures of division to conform to budgetary requirements
  • Preparing periodic productivity and performance reports and analysis
  • Working closely with the sales and customer service teams to develop new potentials
  • Also interact with Air Team for specific shipment to understand routing and cost specific Measures of the troublesome shipments
  • Full understanding of all the four departments and solves daily problem arising at different levels of shipment handling
  • Deep knowledge of Cargo wise one of all modules, such Freight forwarding, finance (AR and AP) module, Transport, warehouse, CFS, along with sales and marketing
  • Regular attends and finish all the internal course published in the company website to enrich self-knowledge
  • Driving Branch profit through daily meeting with managers and colleagues and achieving company vision
  • Full understanding of Different shipping line lanes, Trade routes and service across Globe to present best solution to the customers and its partners

FREIGHT FORWARDER

DSV AIR AND SEA PVT LTD
06.2014 - 12.2016
  • Joined DSV as Management Trainee where rotated through every department of Sea, Air, finance and Sales
  • Implemented and learned various skills of handling customer and interaction with different stakeholders during point of pick up till final delivery of cargo to end user
  • Negotiating with shipping / airline companies and building strong business relationship; updating clients and overseas agents on a timely basis through a systemic managing process
  • Identifying negotiating with vendors considering transport routing parameters while focusing on in-time delivery and meeting customer requirements

Education

MBA -

B.K. School of Management
Ahmedabad, Gujarat

B. Pharm. - undefined

HN SHUKLA College

Skills

    Key Account Management

    People Management & Team Handling

    Customer Centric Approach

    Conflict Management

    Problem solving Approach

    KPI and Target oriented

    Strategic Mindset

    Networking

    Time Management & Prioritization

    High Selling Approach

Certificationsandachievements

  • CCP certified in Geodis India Pvt Ltd for Cargo Wise System
  • DG Qualified as per IMDG code 39-18 Amendment.
  • Awarded Long Term Service award of 5 years.
  • Awarded Twice Value contribution award in Geodis.

Skillsandcorecompetencies

  • Key Account Management
  • People Management & Team Handling
  • Customer Centric Approach
  • Conflict Management
  • Problem solving Approach
  • KPI and Target oriented
  • Strategic Mindset
  • Networking
  • Time Management & Prioritization
  • High Selling Approach

Personal Information

Date of Birth: 07/16/88

Timeline

Operations Head

CEVA LOGISTICS
12.2023 - Current

DEPUTY MANAGER OPERATIONS

GEODIS INDIA PVT LTD
01.2017 - Current

FREIGHT FORWARDER

DSV AIR AND SEA PVT LTD
06.2014 - 12.2016

B. Pharm. - undefined

HN SHUKLA College

MBA -

B.K. School of Management

Similar Profiles

CREATE PROFILE
Amit Khemnani