Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

AMIT KUMAR

AMIT KUMAR

Summary

Productive Cluster Manager with over 13 years of experience. Lengthy financial track record with expertise in sales, operation and budgeting. Implements quality recruiting and training practices by creating inviting work environments and supportive teams.

Overview

16
years of professional experience
7
years of post-secondary education
1
Language

Work History

Lenskart

Cluster Manager
02.2024 - Current

Job overview

• Managing a team of 15 Members.

•Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually.

•Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the territory.

•Drive culture of high sales performance expectations, i.e. SALES Leadership.

•Motivates and inspires field team to drive for results.

Review financial performance at regional level to identify improvement opportunities.

•Serve as critical strategy planning link between Corporate and the field organization.

•Translate corporate goals including financial returns, sales growth and market share, into business plans.

•Assess field capability and establish performance priorities at group level.

Vetic (Petpai Technologies Pvt. Ltd)

Area Manager- Sales & Operation
07.2022 - 01.2024

Job overview

  • Responsible for managing multiple care centers (clinics and store operations) in a Haryana territory
  • Handling a team of 85 people
  • Accountable for the achievement of Business and Process KPIs
  • Responsible for staff management, training & rostering, inventory management, regular clinic-level audits, repair & maintenance, ensuring SOP adherence
  • Providing improvement feedback to central teams such as operations, sales etc
  • Responsible for NPS of all Center's
  • Maintain strong relationships with business partners and a keen eye for business development opportunities to create robust, efficient and ambitious sales machinery
  • Ensure smooth operations of our care center’s (clinics/hospitals/stores)- Implement processes and controls at high compliance with the company's recommended SOPs
  • Liaison with central teams and/or external agencies for SOP updates
  • Compliance adherence- Accomplish business & process goals monthly, weekly and annually.
  • Take care profit & loss of all the clinics.

Blackbuck (Zinka Logistic Private Limited)

Territory Sales Lead
08.2021 - 07.2022

Job overview

• Managing a team of 17 Members.

• Identifying market movers of Channel Sales & B2B.

• Daily Sales & Operation & Discover of Channel Partners within the Delhi, Ghaziabad, Noida & Meerut and building partner pipeline.

• Pitching and explaining the value proposition of the Channel Partner Program.

• Onboarding Channel Partner into the program.

• Provide requisite support to the team and Channel Partners .

• Conduct regular outreach to Channel Partners through calls and/or visits and ensure Channel Partners is active.

• Achieve monthly target (Self & Team).

• Build effective teams and manage productivity of team members to deliver the result.

• Manage sales pipeline, forecast monthly sales and identify new business opportunity.

• Understand the business flow of the market and cross-selling product across India.

• Meeting and developing relationship with Transporters via meetings and event engagement.

• Responsible for maximizing revenue from assigned territory




OYO Hotels & Homes Pvt. Ltd

Business Development Manager
07.2017 - 01.2020

Job overview

• Responsible for strategizing, launching and scaling up business operations in new cities.

• Lead generation to identify key hotels which can be acquired to do business with OYO.

• Meet with hotel owners and sell OYO's Vision of providing comfortable stays to the guest.

• Build a joint business plan with the hotels owners in order to have a profitable business association.

• Liaise with key stakeholders- Hotel Owners, Transformation and Operation team, across all stages from lead generation to property going live.

• Resolve issues arising between with Hotel Owners, Transformation Team & Operations Team.

• Responsible for price optimization, occupancy maximization to successfully achieve revenue targets for the hub.

• Currently handling a portfolio of Rs 1.5crores resulting 20% share on monthly basis.

• Onboard 50+ exclusive hotels on the OYO platform with 1200+ rooms within a span of 1Year.

STARBUCKS, TATA-STARBUCKS Group

Assistant Store Manager
11.2012 - 07.2017

Barista Coffee Company Limited

Store Manager
03.2008 - 11.2012

Education

Dr. Bhim Rao Ambedkar University
Agra, Uttarpardesh

Bachelor of Arts from English Literature
03.2001 - 03.2005

Subhas Bose Institute Of Hotel Management
Kolkata

3 Years Diploma in Hotel Management & Nutrition from Hotel, Motel, And Restaurant Management
03.2005 - 03.2008

University Overview

  • Professional development completed in Front Office, Housekeeping,Food & Beverage service and Production.

Skills

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Timeline

Cluster Manager

Lenskart
02.2024 - Current

Area Manager- Sales & Operation

Vetic (Petpai Technologies Pvt. Ltd)
07.2022 - 01.2024

Territory Sales Lead

Blackbuck (Zinka Logistic Private Limited)
08.2021 - 07.2022

Business Development Manager

OYO Hotels & Homes Pvt. Ltd
07.2017 - 01.2020

Assistant Store Manager

STARBUCKS, TATA-STARBUCKS Group
11.2012 - 07.2017

Store Manager

Barista Coffee Company Limited
03.2008 - 11.2012

Subhas Bose Institute Of Hotel Management

3 Years Diploma in Hotel Management & Nutrition from Hotel, Motel, And Restaurant Management
03.2005 - 03.2008

Dr. Bhim Rao Ambedkar University

Bachelor of Arts from English Literature
03.2001 - 03.2005
AMIT KUMAR