Amit Kumar
Sales Team Leader
Chandigarh
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Team Leader
Courtesy Honda India Pvt Ltd
Chandigarh
10.2018 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Asst. Store Manager
ALDO ( Major Brands India Pvt Ltd.
Chandigarh
06.2014 - 10.2018
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor of Arts - Socology
06.2011 - 05.2014
High School Diploma -
06.2009 - 05.2010
04.2007 - 03.2008
04.2007 - 03.2008
Skills
Safety processes and procedures
undefinedTimeline
Team Leader - Courtesy Honda India Pvt Ltd
10.2018 - Current
Asst. Store Manager - ALDO ( Major Brands India Pvt Ltd.
06.2014 - 10.2018
SGGS KHALSA , Punjab University - Bachelor of Arts, Socology
06.2011 - 05.2014
Diploma in Mechanical Engineering ( PTU ) - High School Diploma,
06.2009 - 05.2010
12th From C.B.S.E - ,
04.2007 - 03.2008
10th From P.S.B.E - ,
04.2007 - 03.2008
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