AMIT KUMAR
Kolkata
Summary
Adaptable Systems Engineer with 4+ years of hands-on experience collaborating with clients to develop perfectly customized software. Skilled in carefully translating customer requirements into actionable metrics. Recognized for developing functional rapport with contracted customers to drive return business.
Overview
5
5
years of professional experience
Work History
I.T.Analyst
Tata Consultancy Services
Kolkata
04.2019 - Current
- As an application support engineer communicated closely with the customer in order to know the issues and fix those issue within the SLA
- Developed APIs and Server side logic in Node.js for the Web Applications
- Used outstanding communication and relationship-building abilities to liaise with project and engineering teams for smooth-running systems delivery
- Analyzed root causes of reported, escalated and reoccurring application problems
- Refined and upgraded existing application to continuously improve performance and reduced efforts
- Automate daily data import process by scripting python code and configure it with windows scheduler to run it on defined interval
- Configured PRTG alerts in order to monitor the application performance and any anomalies for multiple severe functionalities in PRTG Monitoring Tools
- Performed reverse engineering as part of Application migration Project
- In order to review the highest capacity of a website configured Jmeter master-slave configurations and prepared Jmeter script
- Independently wrote and executed complex test cases and acceptance criteria for both functional and regression testing
- Helped coordinated quality assurance processes throughout development life-cycle.
- Resolved complex technical issues by providing innovative solutions.
- Identified areas of improvement in existing systems and proposed changes accordingly.
- Created automated scripts to monitor system performance on a regular basis.
- Collaborated with team members to deliver projects within scheduled deadlines.
Education
BSc - Physics
Burdwan University
06.2018
Skills
- NodeJs
- AWS Lambda Function
- API Gateway
- AWS Event Bridge
- Python Scripting Language
- Outsystem
- MySql
- MongoDB
- Root Cause Analysis
- Technical Analysis
- ColdFusion
- Java play framework
- Performance/Load Test
Tools Used
- PRTG Monitoring Tool
- Jmeter
- Service-Now
- Jira
Languages
English
First Language
Timeline
I.T.Analyst
Tata Consultancy Services
04.2019 - Current
BSc - Physics
Burdwan University
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