Amit Kumar
Delhi
Summary
A competent professional with 2 year 10 month Experience in Application And production support Operation.
Work hard and make valuable contribution to the organization with all professionalism. I want to become a
valuable human asset for the organization and Contribute to its growth .
Overview
1
1
year of professional experience
Work History
Graduate Engineer Trainee
Essjay Ericsson pvt Ltd
11.2018 - 11.2019
- Assist with troubleshooting and issue resolution to current application, providing assistance to the development
- Manage and coordinate hot fix and maintanace releases
- Manage infrastructure and environment implementation across all work s
Desktop Support Engineer
Wipro Limited (IMSI Staffing Pvt Ltd)
- Managing 340 Systems of Laptop Desktop and printer in windows Domain Network Environment
- Installation, configuration And Administration of Windows 8.1 pro and window 10 pro
- VIP User Support on The MAC operating Systems And All the Apple product
- Support All user Through Remote Connection Tool Like Remote desktop, Team viewer Microsoft Team
- Responsible For Software, Applications Installation And Monitoring Performance
- To Provide L1 And L2 leval support Within Agreed SLA and maintaining Tickting Tool.
Software engineer(Application support)
Mphasis Limited
- System support through Vymo Application for Client Tata Aia & Sub-contractors
- Support for All user through ticketing tool like fresh desk Email
- All kind of troubleshooting Related to our chennal Like Banca, Agency, IBL Etc
- Troubleshooting issue like user login, meeting, joint field visite, lead related issue, policy related issue
- All kind of troubleshooting related to data base server
- Diagnose SQL error &Qlikview generated script
- Diagnose issue like Table joint, function, view
- Diagnose connectivity issues relating middle wire across multiple data bases
- Designing database structures and tables
- Optimizing SQL queries to integrate with applications
- Developing functions, views, and stored procedures
- Creating database automation
- Database security and integrity
- Programming
- SSRS, SAP Crystal Reports
- Hadoop, Spark
Education
B.Tech -
Dr MGR University
12th -
Raja Ram Shah college
10th -
Saraswati Vidya mandir
Skills
- SQL & MySQL
- Oracle DBA
- PLSQL/microsoft SQL server
- Linux & Unix
- Window OS
- DHCP &DNS
- Networking/IP Addressing
- Switching &Routing
- Responsible
- Adaptable
- Confident
- Self Motivated
- Teamwork
- Positive attitude
- Working Under pressure
- Learning
Certificates And Training
- Aws solutions Architect From Croma Campus
- SQL From Croma Campus
Personal Information
Date of Birth: 04/04/1995
Timeline
Graduate Engineer Trainee
Essjay Ericsson pvt Ltd
11.2018 - 11.2019
Desktop Support Engineer
Wipro Limited (IMSI Staffing Pvt Ltd)
Software engineer(Application support)
Mphasis Limited
B.Tech -
Dr MGR University
12th -
Raja Ram Shah college
10th -
Saraswati Vidya mandir
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