Summary
Overview
Work History
Education
Skills
Courses Certifications
Personal Information
Interests
Accomplishments
Timeline
CustomerServiceRepresentative
Amit Kumar  Sharma

Amit Kumar Sharma

Administration
Jaipur,Rajasthan

Summary

With over a decade of experience in Administration & Facilities Management, I have honed my skills in Vendor Management, Event Management, Cost Optimization, and Infrastructure Management. I have successfully managed and mentored teams, embraced change, and worked effectively in matrix management arrangements. My experience extends to handling projects in various locations such as Chandigarh, Jaipur, Jalandhar, Noida, Alwar Barmer, and more. I have a strong background in General Insurance, Team Management, Project Management, Business Development, MIS, Administration, Customer Service, Financial Services, Management, Vendor Management, Operations Management, Asset Management, and New Business Acquisition. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Regional Head Administration

Jana Small Finance Bank Limited
Jaipur
12.2023 - Current
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Infrastructure Management
  • Hotel Booking and New Tie up
  • General Administration
  • Vendor Management
  • Security Management
  • New vendor tie up with Pen India level

Manager - Facilities & Administration

Tata Aig General Insurance Company Limited
Jaipur
08.2019 - 12.2023
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Infrastructure Management
  • Travel management
  • General Administration
  • Security Management
  • Vendor Management

Assistant Sales Manager

HDFC Ergo General Insurance Co. Limited
Jodhpur
08.2018 - 10.2018
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Developed strong client relationships for repeat business and increased referrals.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Built relationships with customers and community to establish long-term business growth.
  • Trained new associates in successful sales and performance strategies.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Growth given to company more the 200%

Executive Operations

Tata AIG General Insurance Company
Jaipur
04.2012 - 06.2018
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Facilitated collaboration between departments to improve communication channels, reduce silos, and enhance overall operational effectiveness.
  • Developed and executed strategic plans to achieve operational excellence across multiple departments.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Optimized supply chain management for improved cost savings and increased efficiency.
  • Handled crisis situations effectively by conducting thorough root cause analysis taking corrective actions minimizing potential risks to the business''s ongoing operations.
  • Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
  • Collaborated with senior leaders to define organizational goals, strategies, and performance metrics for long-term success.
  • Negotiated contracts with vendors for cost-effective procurement of goods and services vital to business operations.
  • Enhanced customer satisfaction levels by addressing operational issues proactively and resolving customer complaints promptly.
  • Vendor Management
  • Travel Booking
  • Compliance Management

Education

MBA/PGDM - Financial And Banking

Jaipur National University
Jaipur National University
2019

B.Com - Commerce

Bikaner University
S D College
2011

Skills

    MS Office

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Courses Certifications

Get hired of promoted in 3 steps, Coursera, 12/2015

Personal Information

  • Date of Birth: 01/19/88
  • Gender: Male

Interests

Cricket

Traveling

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Regional Head Administration

Jana Small Finance Bank Limited
12.2023 - Current

Manager - Facilities & Administration

Tata Aig General Insurance Company Limited
08.2019 - 12.2023

Assistant Sales Manager

HDFC Ergo General Insurance Co. Limited
08.2018 - 10.2018

Executive Operations

Tata AIG General Insurance Company
04.2012 - 06.2018

MBA/PGDM - Financial And Banking

Jaipur National University

B.Com - Commerce

Bikaner University
Amit Kumar SharmaAdministration