Amit Kumar

• Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
• Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
• Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
• Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
• Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
• Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
• Contributed to overall company growth by sharing expertise during executive meetings, informing decision-making processes.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Collaborated with upper management to implement continuous improvements and exceed team goals.

Data Analysis and handled cross-functional teams for successful implementation of revenue growth, ensuring overall efficiency and effectiveness.

Increased client base by developing and executing targeted business development strategies.

Negotiated favorable contracts with suppliers, ultimately reducing overhead costs without compromising quality or service levels.

Facilitated team training sessions to improve skill.

Monitored industry trends to stay ahead of the competition while adjusting business development strategies accordingly for maximum impact.

Provided exceptional customer support by addressing concerns promptly and maintaining open lines of communication throughout the sales cycle.

Monitored market trends and competitor activities to identify areas of potential opportunity.

Performed client research and identified opportunities for account growth, account penetration and market expansion.

Collaborated with upper management to implement continuous improvements and exceed team goals.

Managed revenue models, process flows, operations support and customer engagement strategies.

Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

• Complete ownership of Industry and Institute engagement for a demand-driven placement model
• Data analysis & team handling at various levels
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enhanced team productivity by streamlining operational processes.

• ent of students, establishing tie-ups with companies for manpower requirement.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.

• Students enrollment in training, Handling full center with all responsibilities, budgeting, staff hiring, operations, admissions, Revenue generation
• Ad, Promotions, Marketing, and achieve targets
• B2C only.
• Assisted in the development of long-term business plans, conducting thorough market research and competitor analysis.
• Facilitated communication between departments, ensuring smooth information flow and fostering a collaborative work environment.
• Improved customer satisfaction, addressing concerns promptly and implementing feedback-driven improvements.
• Analyzed trends in customer behavior data, utilizing insights to inform marketing strategy adjustments aimed at maximizing customer engagement rates.
• Collaborated with cross-functional teams to develop strategies for process optimization and increased productivity.
• Trained new employees on department procedures and systems, ensuring rapid acclimation to the role requirements.
• Streamlined operational processes by implementing data-driven solutions and optimizing workflows.
• Implemented best practices for data management, guaranteeing accuracy and accessibility for all team members.
• Produced detailed and relevant reports for use in making business decisions.
• Evaluated current processes to develop improvement plans.
• Restructured procedures through coordination with compliance director to create and execute projects.
• Leveraged on-site observation and personal interviews to identify team and individual strengths.
• Reduced operational costs with rigorous budget analysis and expense tracking.

• Member of the selection Panel and Grievance committee
• Proven ability to learn quickly and adapt to new situations.
• Marketing head for admission, Prime role to lead the team in all sections and achieve admissions target
• Officiating TPO & officiating HOD (Electronics Department)
• Teaching/Admissions/Marketing/Promotions/Carrier counseling/PR.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.

• Teaching/Admissions/Marketing/Promotions/Carrier counseling/PR activities/Event Management.