Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Amit  Kumar

Amit Kumar

New Delhi

Summary

Dynamic Operations Manager with a strong record of enhancing operational efficiency at Delhivery. Expertise in supply chain coordination and process optimization has resulted in significant improvements in team performance and workflow. Proficient in Microsoft Office and effective problem-solving skills contribute to a relentless focus on continuous improvement and strategic goal attainment.

Overview

8
8
years of professional experience

Work History

Operations Manager

Delhivery
Jaipur
04.2017 - Current
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Measured and reviewed performance via KPIs and metrics.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Ensuring timely pick-up and movement of vehicles, FE, and GC.
  • Providing solutions to all escalations raised and closing them.
  • Track management and analysis of working hours, and work efficiency.

Education

MBA - Logistics And Supply Chain Management

Suresh Gyan Vihar University
Jaipur, Rajasthan - 302017
05-2025

Bachelor of Arts - History

Himalayan University
Itanagar, Arunachal Pradesh
05-2017

Senior Secondary - Arts

Govt. Senior Secondary School
Tughlakabad Village, New Delhi - 110044
04-2013

High School - General Studies

Govt. Boys Senior Secondary School
Tughlakabad Village, New Delhi - 110044
04-2011

Skills

  • Supply Chain Coordination
  • Business strategy development
  • Troubleshooting and problem solving
  • High-pressure environments
  • Performance evaluations
  • Project planning and development
  • Business development understanding
  • Maintaining compliance
  • Logistics management
  • Goal attainment
  • Microsoft office suite expert

Languages

Hindi
First Language
English
Advanced (C1)
C1
Maithili
Proficient (C2)
C2

Timeline

Operations Manager

Delhivery
04.2017 - Current

MBA - Logistics And Supply Chain Management

Suresh Gyan Vihar University

Bachelor of Arts - History

Himalayan University

Senior Secondary - Arts

Govt. Senior Secondary School

High School - General Studies

Govt. Boys Senior Secondary School
Amit Kumar