Summary
Overview
Work History
Education
Skills
Websites
Certification
Honors and Awards
Timeline
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Amit Kumar

Amit Kumar

Manager- Application Engineering & Key Accounts
Jamshedpur

Summary

As the Senior Business Development Engineer at Saint-Gobain Abrasives, I've been instrumental in fostering strategic partnerships and expanding our market presence. With a Bachelor of Technology in Mechanical Engineering from C.V. Raman College of Engineering, my approach blends technical acuity with a keen insight into customer needs, driving tailored solutions that resonate with our clientele in the Indian Steel, Automobile, and Infrastructure sectors. My core competencies in Product Sales, Key Account Management, and Customer Relationship Management have been pivotal in managing significant accounts and consistently surpassing sales targets. Recognition through multiple honors such as 'Overall Performance Individual' and 'Total Customer Service' underscores my dedication to customer centricity and the Saint-Gobain ethos. Leveraging data science and automation certifications, I am committed to steering our team towards innovative, customer-focused strategies that deliver sustainable value.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
7
7
Certifications

Work History

Manager- Application Engineering & Key Accounts

Grindwell Norton Ltd- Saint Gobain Abrasives
Jamshedpur
12.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.

Senior Business Development Engineer- Key Accounts

Saint-Gobain Abrasives
Bhubaneswar
01.2023 - 11.2024
  • +Responsible for key account management & Channel Partner growth for East India region
  • +Driving year-over-year business growth and implementing strategic marketing initiatives to expand the customer base;
  • +conducting product campaigns, providing application support, and delivering technical seminars to customers
  • +Reputation for creating a culture of relentless business expansion & aggressively displacing competitors
  • +Drove exponential growth of 149% in Odisha Key accounts & 121% in Channel Partner sales in FY23
  • +Responsible for driving growth for all India Infrastructure projects including L&T, Tata Projects, Megha Engineering, Technip Energies, Tecnimont India Pvt Ltd
  • +Implementing organizational decisions to enhance brand profitability and customer satisfaction; establishing proactive customer relationships to gather feedback and understand customer needs effectively
  • +Developed strategies and roadmaps to support product vision and drive business value effectively
  • +Develop relationships with key decision makers across the client base for repeat business and 100% customer retention
  • +Added 5 new customers under dealer accounts across Odisha
  • +Manage activities pertaining to negotiating/ finalization of deals (techno commercial) for smooth execution of sales & order processing

Business Development Engineer

Grindwell Norton Ltd, Saint-Gobain Abrasives
Bhubaneswar
07.2019 - 01.2023
  • Coordinated post-sales support seamlessly between different departments, ensuring high levels of customer satisfaction and promoting repeat business.
  • Managed complex negotiations with key stakeholders, securing favorable contract terms for the organization.
  • Improved client retention rates with proactive communication and relationship-building initiatives.

Education

Bachelor of Technology - B Tech - Mechanical Engineering

C.V.Raman College of Engineering
Bhubaneswar
08.2015 - 04.2019

Skills

Relationship Building

Sales

Channel Partner Development

Demonstration

Sales Management

Territory Management

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Certification

AUTOCAD, Central Tool Room & Training Centre (MSME) Government of India, BBST011705013485

Honors and Awards

  • Overall Performance Individual, Saint-Gobain Abrasives, 04/24, Awarded for consistent growth (CAGR) & Performance over 3 years period & share gain in Business, Significant Contribution to New Product Sales, Sales Process excellence & Excellent reporting system, A Strong Team player & knowledge and Experience sharing within the team
  • Individual Sales for Partner Accounts, Saint-Gobain Abrasives, 04/24, Awarded for highest growth achieved in Partner accounts sales all India!
  • Rise Up Business Share Gain & Accelerated Business Conversions, Saint-Gobain Abrasives, 01/24, Significant Contributions in Fast tracking Business share gains & accelerating business conversions for key accounts - Direct Customers during July-Dec 2023
  • Above & Beyond, Saint-Gobain Abrasives, 04/23, Significant contribution to sales in Partner Accounts for Q1-2023!
  • Outperform, Saint-Gobain Abrasives, 08/22, Significant contribution to sales in Partner Accounts!
  • Total Customer Service, Saint-Gobain Abrasives, 07/21, Awarded for displaying total commitment towards the customer during his hour of crisis and working closely with the customer for achieving a significant saving in terms of cost/productivity during the year 2020.
  • Best Newcomer, Saint-Gobain Abrasives, 06/21, Awarded for significant contribution to business and bringing improvements in systems and processes through resource identification and galvanisations.
  • Impeccable, Saint-Gobain Abrasives, 06/20, Awarded for displaying Saint-Gobain Attitudes and Customer centricity during April-June 2020

Timeline

Manager- Application Engineering & Key Accounts

Grindwell Norton Ltd- Saint Gobain Abrasives
12.2024 - Current

Senior Business Development Engineer- Key Accounts

Saint-Gobain Abrasives
01.2023 - 11.2024

Business Development Engineer

Grindwell Norton Ltd, Saint-Gobain Abrasives
07.2019 - 01.2023

Bachelor of Technology - B Tech - Mechanical Engineering

C.V.Raman College of Engineering
08.2015 - 04.2019
AUTOCAD, Central Tool Room & Training Centre (MSME) Government of India, BBST011705013485
Abrasive Products Application Technology Level 3, Saint-Gobain Research India
Sales Negotiation, National Association of State Boards of Accountancy (NASBA)
Mastering Eight Paradoxes of Effective Leaders, LinkedIn
Sales Strategy, Project Management Institute
Sales: Closing Strategies, LinkedIn
Industrial Automation, Bosch Rexroth, CVRBR/CT/2019/2207
Amit KumarManager- Application Engineering & Key Accounts