Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Hobbies
Timeline
Generic

Amit Kumar

Chandigarh

Summary

Dynamic Field Service Engineer with extensive experience at Shri Imaging & X-Ray Films Pvt. Ltd., excelling in equipment installation and preventive maintenance. Proven ability to enhance image quality and deliver exceptional technical support, fostering strong relationships with clients. Skilled in troubleshooting and adept at generating revenue through effective service contracts.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Service Engineer

Shri Imaging & X-Ray films Pvt. Ltd.
Chandigarh
01.2020 - Current
  • Complete Installation, Maintains, Repair, Calibration, Demonstration, Preventive maintenance(PMS) and support for CR, DR, Imagers equipment on all levels (hardware, software and applications).
  • Provide complete after-sale services, total technical customer support (also remotely), image quality, and application training up to user satisfaction.
  • Inspection and Handover formalities for all products, Plan, coordinate, implement upgrades time to time.
  • Maintain integrity security, training, trouble-shooting & problem follow-up.
  • Maintain productive, collaborative relationships with physicians, department managers and technicians, Set up & supervise training (radiologists, technologists and technical support staff).
  • Generate revenue by AMC, CMC, Spares, accessories and its follow-up.
  • All product range of Medical imaging unit like Computed Radiography, Digital Radiography and DICOM Imagers with console/workstations.

Retail Advertising Sale Executive

Connact Broadband
Mohali
08.2018 - 11.2019
  • Used persuasive techniques to overcome objections and close new sales opportunities.
  • Applied lead generating methods in high number of cold calls per day.
  • Explained to clients how specific types of advertising helped promote customer products or services.

Education

High School Diploma -

HPSEB
Dharamshala

High School Diploma -

HPSEB
Dharamshala

Bachelor of Science - BTech In Electronics And Communication

MITCEM
Hamirpur

4 Week Training In BSNL - Communications

BSNL
Haripur

6 Month Training In Elvek Lab - Embadded System

Elvek Lab
Chandigarh

Skills

  • Equipment installation
  • Troubleshooting techniques
  • Preventive maintenance
  • Technical support
  • Image quality assessment
  • Knowledge of different Windows Software and Hardware Installation, MS Office, Operating Systems (WINDOWS 2000, XP, Vista and WIN 7) and its troubleshooting
  • Knowledge of Computer Networking, Remote Access, Sharing, Pinging, Services, Group Policies, Registry editing, Router configuration, Administrative & User/guest accounts, Blocking host & USB Security, cross & straight cable and soldering etc

Affiliations

  • Concepts of Medical Imaging, Instrumentations, Biomedical Engineering and Medical Imaging Software, Sale & Service, Application specialist, Image Quality, Managers

Certification

  • All Carestream Health Product online training certificates.

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Hobbies

· Playing cricket

· Swimming

· Internet surfing

Timeline

Field Service Engineer

Shri Imaging & X-Ray films Pvt. Ltd.
01.2020 - Current

Retail Advertising Sale Executive

Connact Broadband
08.2018 - 11.2019

High School Diploma -

HPSEB

High School Diploma -

HPSEB

Bachelor of Science - BTech In Electronics And Communication

MITCEM

4 Week Training In BSNL - Communications

BSNL

6 Month Training In Elvek Lab - Embadded System

Elvek Lab

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Amit Kumar