Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
AMIT KUMAR

AMIT KUMAR

Gurugram

Summary

Assistant Facility Manager with a strong background in managing large-scale operations and vendor relationships in high-profile environments. Skilled in optimizing facility functions, and ensuring compliance with safety standards. Adept at fostering team collaboration and driving cost-effective solutions to enhance operational efficiency and workplace safety.

Overview

12
12
years of professional experience

Work History

Assistant Facility Manager

JLL@Google
05.2023 - Current
  • Managed 300000 Lakh Sq/ft area with 2800+ employees, 4 direct reportees, and supervised 75 sub-vendor staff
  • Deliver excellent customer service to meet on site client expectation
  • Build and develop cordial relationships with key stake holders working across all level
  • Monitor Procedures to ensure clients expectation and convey work upon the same
  • Prepare MMR and QBR
  • Monitor and ensure adherence to SLA and implement industry best practice operations
  • Achieve key performance Indicators and SLA target
  • Ideate ways to reduce cost and improve operations standards
  • Managing IFM operations as Assistant site lead, taking accountability and aligning with organisation vision to provide high level customer satisfaction
  • Budget, forecast and accruals for site operations
  • Driving Innovations at workplace implementing procedures sharing best practices to maintain quality standards and streamline the process for cost effective operations
  • Managing daily events including town hall, all hands, R&R etc
  • Assist and monitor annual budget plan and track Budget Vs expenditure throughout the year
  • Assist and monitor financial processes to ensure account payable procedures are followed at all times
  • Coordinate and lead a team of staff to cover various areas of operations
  • Assist in mentoring and enable Training & Development of team members
  • Keep staff motivated through R&R programs and work and connect with them to achieve business expectations and goals
  • Build an environment that supports teamwork, co-operation and performance excellence within team
  • Manage vendors to deliver services on time and within budget
  • Schedule monthly meetings with the vendors to review the activities and brainstorm for further improvements
  • Tracking on ground seating plan BU wise
  • Ensuring removal and addition based on space team consent from our record
  • Implement and manage safety procedures to ensure the provision of a safe working environment
  • Ensure compliance with statutory regulations on fire, health and safety standards
  • Support implementation and monitor disaster recovery and business continuity plans
  • Follow established escalation procedures and incident reporting procedures

Assistant Facility Manager

Knight Frank@Synopsys
02.2022 - 04.2023
  • Oversaw an area of 04 lakh Sq/Ft and led 3000+ employees
  • Tracked and resolved all Facility related Helpdesk tickets within specified timelines
  • Supervised day-to-day facility operations and conducted regular inspections to maintain optimal building functionality
  • Developed and managed a cost-efficient vendor base for inventory procurement
  • Recruited, trained, and mentored employees, fostering a high-performing team
  • Spearheaded data management for the facility, ensuring robust information organization
  • Evaluated existing facilities contracts and lease deeds to identify cost-saving opportunities
  • Coordinated office activities to enhance efficiency and ensure compliance with company policies
  • Managed facility personnel and enforced compliance with health and safety regulations
  • Implemented effective people management policies to enhance team performance
  • Collaborated with staff to develop and implement transportation-related procedures to improve operational efficiency

Assistant Facility Manager

IndiQube
Bangalore
05.2017 - 02.2022
  • Managed a facility of 300,000 sq. ft. with over 5,000 employees, four sub-vendors, and sixty staff members.
  • Supervised the office and performed inspections to ensure office infrastructure was available (plumbing, carpentry, interiors, common areas).
  • Ensured that reactive tickets pertaining to soft services and technical issues are closed as per TAT.
  • Led end-to-end soft services, technical vendor management, and regular service delivery assessment.
  • Collected daily and monthly attendance data from facilities to ensure that there is no manpower shortage, and to ensure that billing is done properly.
  • Collected daily round details from facility managers to ensure all the snags, repairs, and maintenance works are tracked.
  • Ensured that all facilities had the required infrastructure in terms of EHS, common areas (signage, meeting room infrastructure, parking marking, pillar corner guards, and so on).

Executive

Cushman & Wakefield@Cognizant
07.2015 - 05.2017

Associate

Crown Plaza
07.2014 - 03.2015

Associate

Chancery Pavilion
07.2013 - 06.2014

Education

BHM - Hotel Management

Chitkara School of Hospitality Technology & Management
Rajpura
01.2013

12th - English

CBSE
Chandigarh
01.2010

10th - English

CBSE
Bodh Gaya
01.2008

Skills

  • Facility management and operations
  • Maintenance and safety management
  • Vendor and compliance management
  • Event and space planning
  • Transportation management
  • General administration

Languages

  • English
  • Hindi

Timeline

Assistant Facility Manager

JLL@Google
05.2023 - Current

Assistant Facility Manager

Knight Frank@Synopsys
02.2022 - 04.2023

Assistant Facility Manager

IndiQube
05.2017 - 02.2022

Executive

Cushman & Wakefield@Cognizant
07.2015 - 05.2017

Associate

Crown Plaza
07.2014 - 03.2015

Associate

Chancery Pavilion
07.2013 - 06.2014

BHM - Hotel Management

Chitkara School of Hospitality Technology & Management

12th - English

CBSE

10th - English

CBSE

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