Corporate leadership professional with 19+ years of versatile experience across project, program & portfolio management, business transformation, transition management, client management , automation, requirements management, strategy planning, process improvement. Managed end-to-end business initiatives impacting multiple functions & services across different geographical locations. Managing Projects, Transitions, Automation team at State Street with end-to-end responsibility for the deliverables and team management. Extensive experience in preparing business requirement documents, conducting gap analysis, constructing gap documents process templates, data migration templates and various testing documents. Experienced in reviewing deliverables prior to passage to clients and implementation of methodologies as per project framework.
Confidential M&A project ( State Street , Feb 2025 – In progress )
Confidential LE merger project ( State Street , Feb 2025 – In progress )
Setting up LATAM ( Chile , Columbia , Mexico ) & Oman sales office ( State Street , August 2023 - December 2024 ) :
• Responsible for managing the entire program for payroll and all the HR workstreams
• Working with Tax , Compliance , Finance , Legal , GHR COE's to set up new Legal Entity in these countries
• Working with payroll vendor to configure the payroll system
• Program planning , weekly project meetings , steering committee meetings Managing various vendors , costs , timelines
CFG M&A Project ( State Street , June 2023 – April 2024 ):
• Responsible for transitioning of in scope countries of newly acquired firm within State Street
• End to end program management support for the payroll , HR workstream
• Working with various teams to finalize the payroll configuration , data flow , legal entity setup.
• Managing various vendors , costs , timelines
BBH Onboarding (State Street , Dec 2021 – Nov 2022 ): Project Terminated due to regulatory issues.
• Responsible for transitioning of in scope countries of a newly acquired firm within State Street
• End to End program management for HR workstreams
• Capturing data requirement , timelines , downstream impacts , process flows
HR Global Footprint Strategy (State Street , Jan 2018 – Mar 2024) : Cross country migration and shared services formation for GHR
• Prepared the strategy for transition 400+ FTEs of multiple GHR functions like Talent Acquisition, Global Mobility, Compensation, Employee Onboarding, Compensation & Benefits to India, establishing governance for the program and monitoring delivery.
• Developed migration roadmap and timelines assessment in collaboration with donor & receptor stakeholders
• Monitored and assisted in documenting the process flow, creation of procedures, finalization of KPIs / SLAs, BCP strategy, Risk assessment for transitioning process
• Directed governance and steering committee meeting till the leadership level
• Directed team of transition managers and oversaw the entire transition portfolio
Identifying new GHR Service Center for the entire firm (State Street , Jan 2019 – Dec 2019 ):
• A cross organization program with an objective to enhance the GHR service center experience of the employees & manager while rationalizing the operation cost • Formulated the business plan with expected cost and savings.
• Developed the program governance framework
• Employed “Design Thinking” principle to understand pain areas, identify workstreams, create an effective operating model
• Directed the entire project successfully for 40000 employees across the globe (inception till go-live)
Global Transformation Portfolio Lead (NGAHR, Feb 2012 to Dec 2017) :
• Delivering to strategic business objectives focused on quality & cost efficiency/ margin improvement through productivity, automation, offshoring & center rationalization.
• Tracking various legacy projects on the financial parameters (Budget, EBITDA, Capex, Exceptional) & Customer Satisfaction parameters. This dashboard is for senior ELT of the organization.
• Provides operational reporting to enable the organization to improve business effectiveness and enable the management team to make interventions and re-direct where necessary.
• Manages the CAPEX prioritization process and budget tracking including the business case governance process.
• Preparing business case for various workstreams. Assisting project managers and financial controller in preparing business case
• Usage of various project management tools & templates
• Creating SharePoint for various projects & performing the role of administrator with working knowledge of infopath forms, managing term store etc.
• Automation of various dashboards with functionality like interactive charts, dynamic charts, conditional formatting, form controls etc.