AMIT KUMAR
Kolkata
Summary
Dynamic Project Manager and Senior Scrum Master at DBS Bank, adept at driving innovative digital transformations and enhancing stakeholder relationships. Expert in Agile methodologies and risk management, successfully delivering projects on time and within budget. Proven ability to foster team collaboration and achieve strategic objectives, ensuring high-quality results in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager / Senior Scrum Master
DBS Bank
Singapore
01.2023 - 03.2025
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Lead strategic program and transformation initiative that deliver innovative digital products and service to banking customer and partners.
- Coordinated with all platforms and led the testing initiative end to end after every release (UAT and LV).
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Met project deadlines without sacrificing build quality, or workplace safety.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Led project planning sessions to define scope and objectives for bank initiatives.
- Coordinated cross-functional teams to ensure timely completion of financial projects.
- Managed project timelines and deliverables using Agile methodologies and tools.
- Facilitated stakeholder meetings to gather requirements and align on project goals.
- Developed comprehensive project documentation to support team collaboration and transparency.
- Assessed risks and implemented mitigation strategies throughout the project lifecycle.
- Trained junior staff on project management best practices and tools used at the bank.
- Monitored project budgets and resources to maintain alignment with financial goals.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Scrum Master
Johnson & Johnson
Kolkata
07.2018 - 12.2022
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Led sprint reviews and planning meetings to promote full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Service Level Manager
Johnson & Johnson
Kolkata
04.2015 - 05.2018
- Established clear escalation paths for handling high-priority incidents, minimizing downtime and ensuring prompt resolution.
- Mentored junior team members, fostering a collaborative environment focused on achieving high-quality results.
- Delivered excellent customer satisfaction by monitoring and addressing customer feedback promptly.
- Managed complex escalations effectively, reducing the impact on overall service level performance.
Technical Lead
Johnson & Johnson
Kolkata
03.2011 - 05.2015
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
Web Developer
Aig Sunamerica
Kolkata
11.2009 - 04.2011
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
Education
Master of Computer Applications - Computer Applications Development
Birla Institute of Technology
Ranchi06.2009
Bachelor of Computer Applications -
Birla Institute of Technology
Ranchi06.2006
Skills
- Project management
- Scrum
- Agile
- Project planning
- Relationship building
- Client relations
- Budgeting and forecasting
- Gen-AI
- Team collaboration
- Schedule management
- Stakeholder communications
- Risk management
Certification
- PSM-1 Scrum.org [2022]
- PSM-2 Scrum.org [2023]
- Generative AI Overview for Project Managers
- Oracle_PL_SQL_Developer_Associate
Timeline
Project Manager / Senior Scrum Master
DBS Bank
01.2023 - 03.2025
Scrum Master
Johnson & Johnson
07.2018 - 12.2022
Service Level Manager
Johnson & Johnson
04.2015 - 05.2018
Technical Lead
Johnson & Johnson
03.2011 - 05.2015
Web Developer
Aig Sunamerica
11.2009 - 04.2011
Master of Computer Applications - Computer Applications Development
Birla Institute of Technology
Bachelor of Computer Applications -
Birla Institute of Technology
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