Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hobbies and Interests
Generic

Amit Kumar

Bengaluru

Summary

Senior Quality Engineering Leader with over 9 years of experience leading quality initiatives for major retail projects with industry giants such as Walmart, Best Buy, and NFM. Adept at managing and optimizing financial and operational processes across cross-functional teams, ensuring complete accountability and adherence to strict process discipline. Track record of improving release cycles, reducing defects, and enhancing stakeholder satisfaction through advanced data management, reconciliation skills, and operational support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

Encora
10.2022 - Current
  • Directed and mentored a cross-functional QA team of 8-10 engineers, establishing QA best practices that cut testing cycle time by 20%
  • Created detailed test cases for key features, including financial reporting, operational tracking, and platform usage analytics, ensuring all account balances and transactions were properly reconciled.
  • Conducted knowledge sessions and mentored the QA team on how to use Gen-AI in QA environments to expedite the testing cycle for critical bugs.
  • Facilitated collaboration with product managers and stakeholders to ensure operational discipline, data accuracy, and on-time reporting across teams.

Senior QA

Fluidlabs
10.2021 - 10.2022
  • Monitored release readiness by defining operational quality gates and KPIs, enabling rapid identification and resolution of financial and reporting discrepancies.
  • Led initiatives to maintain and update operational sheets, reconcile financial transactions post top-ups, and support monthly reporting requirements.

QA Engineer

MillerKnoll
05.2020 - 05.2020
  • Collaborated across development and operations teams to optimize quality frameworks, resulting in a 20% reduction in critical bugs.
  • Played a pivotal role in major feature rollouts, directly contributing to improved customer experience and engagement.

Software Engineering Analyst

Accenture
01.2015 - 01.2017
  • Drove continuous improvement by enhancing test documentation and processes, increasing defect identification by 25%.
  • Supported teams in maintaining updated records, improving regular MIS reporting and cross-team operational support.

Education

Masters Of Science - Sports Industry Management

Emlyon Business School
06.2022

Bachelor Of Technology - Mechanical Engineering

Vellore Institute Of Technology
06.2014

Skills

  • Project Lifecycle Coordination
  • Software Testing Strategies
  • Google sheets
  • API Functionality Testing
  • Ad Platform familiarity
  • JIRA
  • Postman Proficiency
  • Microsoft Excel
  • Test Automation
  • Microsoft Azure
  • Pivot Tables
  • VLOOKUP
  • Ad Platform familiarity
  • Experienced with BrowserStack Testing
  • Tableau
  • CI/CD

Accomplishments

  • Distinctive Achiever at Accenture For consecutive years
  • Innovation award at MillerKnoll
  • Won Bug Hackathon at Encora

Certification

  • ISTQB Foundation Level 2018
  • Retail Certification
  • Tableau Desktop Certified Dec 2024


Languages

English
Bilingual or Proficient (C2)
French
Intermediate (B1)
German
Elementary (A2)

Timeline

Senior Software Engineer

Encora
10.2022 - Current

Senior QA

Fluidlabs
10.2021 - 10.2022

QA Engineer

MillerKnoll
05.2020 - 05.2020

Software Engineering Analyst

Accenture
01.2015 - 01.2017

Bachelor Of Technology - Mechanical Engineering

Vellore Institute Of Technology

Masters Of Science - Sports Industry Management

Emlyon Business School

Hobbies and Interests

Playing football, Cricket, Watching movies

Similar Profiles

CREATE PROFILE
Amit Kumar