Amit Kumar
Chief Sales Manager
Mohali
Summary
Results-driven Chief Sales Officer with 11+ years of progressive leadership in IT services, SaaS, and digital transformation consulting. Expert in pre-sales solutioning, revenue enablement, and client lifecycle management. Adept at orchestrating AI-driven sales automation, GTM strategies, and cross-border deal-making, consistently delivering double-digit YoY growth. Recognized for building high-performing teams, scaling global business pipelines, and aligning technical integrity with business outcomes. Expert in proposal creation and team leadership, driving high-value projects and enhancing client satisfaction.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Chief Sales Manager
QServices IT Solutions Pvt. Ltd.
11.2020 - Current
- Designed and executed multi-channel sales strategies, achieving YoY revenue growth in global IT markets.
- Conducted deep market research to identify untapped business segments and customized offerings.
- Built long-term client relationships by providing consultative, ROI-driven solutions across SaaS, AI, and enterprise IT.
- Delivered board-level sales presentations showcasing value propositions, competitive differentiators, and case studies.
- Collaborated with marketing to create high-impact sales collaterals, digital portfolios, and thought-leadership campaigns.
- Standardized proposal frameworks & pricing guidelines, cutting turnaround times by 35%.
- Negotiated and closed enterprise contracts ensuring mutually beneficial terms and scalable partnerships.
- Set up robust sales reporting dashboards to track KPIs, forecasts, and pipeline visibility.
- Mentored and scaled a cross-functional sales team to achieve quarterly targets.
- Expanded Upwork & freelancing platform dominance, securing multi-million-dollar international projects.
Business Development Manager
Technocrats Horizons Compusoft Pvt. Ltd.
07.2019 - 11.2020
- Led the end-to-end bidding process across Upwork, Guru, and other freelancing platforms.
- Drafted and optimized custom proposals, estimation documents, and technical responses tailored to client needs.
- Converted proposals into high-value projects, significantly increasing the win ratio.
- Conducted requirement gathering & technical scoping to align client expectations with delivery capabilities.
- Championed solutioning across PHP frameworks (Laravel, CodeIgniter, CakePHP), CMS (WordPress, Shopify), and JS stacks.
- Strengthened client communication frameworks ensuring consistent follow-ups and relationship building.
- Co-created competitive marketing materials to enhance brand visibility in global markets.
- Aligned with delivery teams for smooth project handovers and execution clarity.
Business Development Manager
Mechlin Technologies Pvt. Ltd.
03.2019 - 07.2019
- Spearheaded client engagement strategies to enhance satisfaction and long-term retention.
- Delivered consultative sales inputs to align solutions with client challenges.
- Trained and mentored junior business development staff to enhance proposal quality and client handling skills.
- Monitored team performance, pipeline health, and bidding accuracy.
- Collaborated with leadership to define pricing structures.
- Facilitated proposal reviews with senior stakeholders to improve client persuasion.
- Identified new business trends and technologies, advising management on diversification.
Business Development Executive
Quicky Coders
04.2016 - 02.2019
- Specialized in Upwork, Guru, PPH, Craigslist, and LinkedIn bidding processes.
- Drafted customized business proposals, ensuring alignment with client expectations.
- Maintained daily client engagement sheets, providing transparency to project managers.
- Built strong client trust by offering proactive project updates and consultations.
- Conducted requirement analysis sessions with prospects to improve solution precision.
- Partnered with developers for accurate project estimation and delivery timelines.
- Consistently achieved monthly sales quotas and contributed to repeat business streams.
- Supported marketing campaigns by aligning client needs with service positioning.
Sales Executive
Seasia Infotech
05.2013 - 03.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Promoted to Team Lead, Sales Executives at Grotal.com for consistently exceeding targets.
- Awarded Employee of the Quarter twice, showcasing exceptional performance.
- Strengthened proposal win rate by introducing client-centric templates.
- Mentored peers on best practices for bidding, client handling, and negotiation
Education
Bachelor's of Technology - Computer Science
Sri Sai Institute of Engg. & Tech
Pathankot, India 04.2001 -
Intermediate -
Jawahar Navodaya Vidyalaya
Nawanshahr, Punjab 04.2001 -
Skills
Pre-Sales & Proposal Architecture
Business Development and Planning
Partner Ecosystem Development
Cross-Functional Team Leadership
Skilled in utilizing CRM Software
Strategic Sales Planning
Client Engagement Strategies
Sales Reporting
Team Leadership
Sales Operations Management
Sales Team Training
Effective Relationship Management
Strategic Planning
Pipeline Management
Accomplishments
- Employee of the Quarter (x2) – Seasia Infotech
- Team Lead – Sales Executives – Grotal.com
- Recognized with bonuses and client accolades for exceptional proposal conversion
- Promoted to Sales Head/Manager position from BDM
Timeline
Chief Sales Manager
QServices IT Solutions Pvt. Ltd.
11.2020 - Current
Business Development Manager
Technocrats Horizons Compusoft Pvt. Ltd.
07.2019 - 11.2020
Business Development Manager
Mechlin Technologies Pvt. Ltd.
03.2019 - 07.2019
Business Development Executive
Quicky Coders
04.2016 - 02.2019
Sales Executive
Seasia Infotech
05.2013 - 03.2016
Bachelor's of Technology - Computer Science
Sri Sai Institute of Engg. & Tech
04.2001 -
Intermediate -
Jawahar Navodaya Vidyalaya
04.2001 -