Amit Kumar
Buxar
Summary
Dynamic Sr. Guest Delight Manager at Domino’s, recognized for enhancing guest satisfaction through effective communication and team management. Expert in food safety and inventory management, I consistently resolved customer complaints, ensuring a welcoming environment and maintaining high service standards, contributing to increased customer loyalty and brand reputation.
Overview
3
3
years of professional experience
Work History
Sr. Guest Delight Manager
Domino’s
Bangalore
12.2021 - 07.2024
- Sustained clean, welcoming, and pleasant restaurant environment.
- Managed food preparation, hygiene protocols, and presentation quality.
- Led and encouraged crew members to maintain superior service standards.
- Managed inventory levels and placed orders for supplies as needed.
- Resolved customer complaints to maintain high service standards.
Education
Bachelor in Hotel Management - Catering Technology
Institute of Hotel Management
Goa12.2021
12th - PCM Stream
SGDB Inter College
Ghazipur12.2018
10th - Matriculation
Cambridge Senior Secondary School
Buxar12.2015
Skills
- Guest services excellence
- Effective communication
- Team management
- Operations management
- Brand representation
- Sales and revenue management
- Compliance and reporting
- Problem solving
- Food safety
- Inventory management
- Quality control
Disclaimer
I hereby declare that the information provided is true to the best of my knowledge., Buxar, Amit Kumar
Affiliations
- swimmimg and riding bike
Timeline
Sr. Guest Delight Manager
Domino’s
12.2021 - 07.2024
Bachelor in Hotel Management - Catering Technology
Institute of Hotel Management
12th - PCM Stream
SGDB Inter College
10th - Matriculation
Cambridge Senior Secondary School