Amit Kumar
Ghaziabad
Summary
Microsoft Certified Professional with 11+ years of experience in Windows Server Administration, VMware Virtualization, Active Directory, SCCM, and IT Infrastructure Management. Skilled in automation (Ansible), patch deployment, endpoint management, and IT compliance. Proven track record of reducing downtime, optimizing system performance, and delivering enterprise-grade solutions under strict SLAs.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
System Administrator – Windows/VMware
Genpact India Pvt. Ltd.
10.2022 - Current
- Configure and manage VMware vSphere ESXi 6.5/7.0 clusters and hosts.
- Administered Windows Server (2012/2016/2019) within enterprise AD environment, ensuring system stability and availability.
- Conducted patch deployment and compliance reporting via SCCM, enhancing system security and operational compliance.
- Implement Ansible automation to reduce repetitive tasks by 30%.
- Troubleshoot Wintel systems using iDRAC and RDP, ensuring SLA compliance.
- Manage augmentation requests for VMs and storage configuration (MD1400).
- Coordinated vendor support and on-site engineers during critical incidents, facilitating timely resolution and minimising downtime.
Senior Specialist
HCL Technologies
04.2019 - 10.2022
- Managed VMware vSphere ESXi 6.0/6.5/7.0 clusters and vCenter to support virtualisation and resource allocation.
- Led data migration projects (CISF Migration) with zero downtime.
- Configured MD1400 storage to enhance data accessibility and optimised server performance.
- Installed and configured Windows Server 2012/2016/2019 to ensure system reliability and security.
Technical Support Engineer on Client Site (HUL)
Unisys India Pvt. Ltd
06.2015 - 03.2019
- Provided technical support to users for OS, vSphere accounts, VM issues, and hardware, ensuring timely resolution of incidents.
- Installed and troubleshot VMware ESX servers hosting multiple VMs.
- Created VM templates, clones, and performed P2V/V2V migrations.
- Used VMware Update Manager for patching and vulnerability tracking.
- Installed and configured McAfee ePO for endpoint protection, enhancing security measures across user endpoints.
- Produced daily server health and patch compliance reports to monitor system performance and security status.
Desktop Support Engineer on client site (ST Micro)
Valuepoint system Pvt. Ltd
10.2012 - 06.2015
- Delivered desktop and laptop support while managing inventory and handling escalations to ensure efficient operations.
- Utilised HP OpenView for effective ticketing and incident management, streamlining resolution processes.
- Coordinated video conferencing setups and vendor management to facilitate seamless communication.
Education
Graduate -
MJPRU
BareillyDiploma in Computer Hardware & Networking -
Jetking
BareillySkills
- Windows Server 2012/2016/2019
- VMware vSphere
- VCenter
- SCCM
- Ansible
- Troubleshooting
- IDRAC
- RDP
- MD1400 storage
- Physical-to-virtual migrations
- Endpoint security
- Server hardening
- Active Directory
- Group Policy
- Account management
- CentOS
- ServiceNow
- WDS
- HP OpenView
- Health reporting
- Health reporting
Certification
- Microsoft Certified Professional (MCP)
- VMware vSphere Administration (Hands-on experience)
- AWS Certified Cloud Practitioner
Languages
Hindi
English
Custom
I hereby declare that statements here are true to my knowledge and belief.
Personal Information
- Father's Name: Late. Mr. Swatantra Pal Singh
- Mother's Name: Mrs. Sudha
Timeline
System Administrator – Windows/VMware
Genpact India Pvt. Ltd.
10.2022 - Current
Senior Specialist
HCL Technologies
04.2019 - 10.2022
Technical Support Engineer on Client Site (HUL)
Unisys India Pvt. Ltd
06.2015 - 03.2019
Desktop Support Engineer on client site (ST Micro)
Valuepoint system Pvt. Ltd
10.2012 - 06.2015
Graduate -
MJPRU
Diploma in Computer Hardware & Networking -
Jetking