Amit Kumar Alok

Dynamic Branch Manager with a proven track record at Utkarsh Small Finance Bank, excelling in revenue generation and team leadership. Expert in optimizing operations and enhancing customer service, driving significant process improvements. Adept at coaching teams to achieve business objectives while maintaining audit-ready records and compliance standards.

• Deep knowledge of bank products and common transaction and service requests.
• Admirable experience effectively managing a wide range of banking activities & procedures.
• Solid understanding of new technologies and software. Maintained cost controls, working within budget resulting in achieving branch annual profitability.
• Possess technical and business knowledge of compliance functions, regulatory compliance, and client due diligence.
• Adept at navigating complex issues utilizing statistical competencies to harness data and drive change.
• Expertise in resolving customer queries, establishing excellent relationships with clients & achieving desired goals to enhance business growth.
• Supportive and enthusiastic team player dedicated to streamlining process and efficiently resolving issues, collaborating closely with the team to plan, design and develop robust solutions.
• Strong analytical, problem solving and organization skills.
• Trustworthy individual with strong ethics and integrity and good interpersonal skills.
• In-depth knowledge of data analysis and data visualization.
• Experience of providing administrative and operational support to Bank Operations & Finance, handling various products and processes and preparing MIS reports to provide feedback to top management.

• Date of Birth: 11/25/89
• Gender: Male
• Marital Status: Married