A competent professional, offering over 11 years of experience in Operations Management, Office / General Administration, C-Level Executive Management, Facility Management, and Team Management. Expertise in managing the Business Head's calendar, including scheduling meetings, appointments, and travel arrangements successfully prioritized & organized daily activities to optimize the Executive's time and ensured seamless workflow. Facilitated effective communication between the Business Head and internal/external stakeholders; drafted, proofread & edited emails, reports, and other communications on behalf of the executive. Coordinated complex travel itineraries, including flights, accommodations, and transportation; anticipated & addressed potential travel disruptions to ensuring a smooth and hassle-free experience. Extensive experience in preparing meeting agendas, documents & presentations for business head's engagements; liaised with the relevant teams to gather necessary information and materials for the meetings. Pivotal in managing confidential information with discretion & confidentiality; managed sensitive documents, contracts, and business strategies with the utmost professionalism. Excellence in driving integrated operations management along with workforce planning, skill management, training & development with key focus on accomplishing profitability. Performance-driven professional with merit of establishing service delivery strategy, operations readiness and enhanced internal controls in the organization. Capability in leading end-to-end operations, process, people, stakeholder and customer management, continuous improvement in metrics, automation, training & performance management. An effective communicator with exceptional relationship management skills with the capabilities to relate to people at any level of management.